“VTNZ Northwood Christchurch are fabulous. On a really busy day Teressa- you treated everyone with kindness, patience and humour. You are a star. The manager did a grand job finding a fault with my WOF- appreciate you keeping me and others safe on the road. Really appreciate your professionalism. Thank you for doing your job and doing it so well!”
“I recently took my full driving license test at ''VTNZ Westgate'', and I had ''Jacob'' as my instructor. He was fantastic from start to finish. Jacob made me feel relaxed and confident with his clear instructions and friendly approach. He was very patient, and his professional attitude really helped me stay calm throughout the test. I felt well-prepared, and thanks to Jacob, I passed my full license with ease. I highly recommend him to anyone looking for a great instructor!”
“Had my restricted test in Whangarei and the driving instructor was extremely rude to myself and my partner who came for support, he failed me at all stop signs when I stopped everytime without fail, he said I never indicated for at least 3 before turning, I indicated at least 6 seconds and alot of the time he gave instructions at the last second before I knew where he wanted me to turn, I felt very unsafe with him in the car, his attitude was very abrupt and concerning, the staff there were really lovely”
“Gone from what was arguably the friendliest VTNZ in NZ to the worst apathetically run one with customer service that is absolutely shocking. VTNZ Silverdale you can do better !!”
“Hi afternoon, I had my test today with James. And it well pretty well. He was very nice and clear to me. I really appreciated that.
Thank you
Esha butt”
“I went to vtnz manukau lambie drive. I was highly impressed by the way the instructor named Jaspreet gave his instructions. All was crystal clear and the instructions were given in a humble way that you do not even panic. You feel at home and drive to your ability and training. I really appreciate the level of expertise the instructor demonstrated during the driving test. Once again i would like to say thank you and i hope all the other instructors make you feel welcome and comfortable, so you can drive without panicking. Thank you pliz keep it up.”
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andyperry0147 (@) gmail.com
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“I took my car to vtnz jasper place in palmerston north. They passed it with a shot engine mount. They told me that they would pass it as it was between xmas and new year. It should of been failed. I won't be going back there. I have now had the mount replaced.”
“System is horrible! We fall in line a.long queue(40 minutes) to change the date of theory exam to find out i need to fill in another form then go to back to the line again! Very inconvenient why does it requires ti fill in another form fall in line - again another 1 hour wait .. instead of changing it straight away to the system as long as the person carry valid ID. All the information of the person is all in the system anyway when originally booked
The worst system of all. Has to be upgraded sucked!!!! ...we're in 21st century not in 18th century !!!!”
“I am currently sitting in the queue at Silverdale. I had the rudest receptionist Iโve ever met making up a dumb nonsensical rule about not wanting to serve me when it was my turn and to come back later. Wonโt be coming back and will save my money and get my WOF at AA because as a member I get a discount which makes the WOF cheaper than VTNZ”
“Renewing driving licence, vision testing machine is filthy with NO intention from the desk person to clean it between people using it. Asking for a tissue to desinfect the beige black with dirt machine you are handed over two little squares of paper no desofdnctant wet wipes, asking for it again you will get one minuscule 2cm wet tissue. Next in line is the photo taking operator, nice young blonde dye hair lady directing you to Sit and Look at the camera lense with NO Please in her vocabulary anywhere as she probably has 4 primary grades as schooling but when others don't have a job someone like this does. Be mindful if you want to start your day upside down by visiting this dump. I certainly will not return and tell all people I know, they don't deserve business in the door, respectfully.”
“Failed my WOF but when I took it to another mechanic to repair they passed it and found no fault. VTNZ charged $85. The new mechanic charged $65. Total Cost$150 for WOF. VTNZ Tauranga refused to apologise or refund.This is the last time I use VTNZ and I will warn others too to save the stress and their wallets.”
