“VTNZ Northwood Christchurch is a "premium" site. This means you can no longer get just a WOF unless you pay the $120.00 premium price. For this you get your WOF check and your engine oil and brake fluid checked and topped up if required. These extras effectively cost you $42.00 even if you don't want or need it. This is a classic case of a business turning its back on its loyal local cliental and holding them at ransom to generate more profit. Shame on VTNZ”
“When I first met the tester, he didn't even greet me and my dad when I got inside the car. He failed me for being too slow at an intersection and I felt like I was scammed. I'm never going to VTNZ because of the attitude from Rajendra S and how the company is just a money-grab place. Don't go there because that place is a scam and only focuses on money, not passing drivers!”
“Rajendra S from highbrook is the worst tester I've ever seen, his attitude and mood seemed very strict and impatient. Other people might fail just by looking at his mood and will not give you happy feelings”
“Rangiora vtnz what a bunch off Muppets Jason doesn't know front end to back end and the other two are just as bad they failed me on structural I took to panel beater got report that it isn't structural damage and still a failed and would not take the report so waited the 29 days went to another place and passed with flying colours these fellas there are absolute idiots”
“I had my driving test today and before the test even started . The instructor started yelling and me and even my mum which is so not acceptable. He was extremely rude towards us. He didn’t even let me finish my test. He failed my sister aswell yesterday and yelled at her so much making her fail and feel scared. Such a shame that this place has people like that. Test instructors are supposed to make you feel safe and calm but Fraser absolutely didn’t. He obviously wanted us to fail. He talks under his breath about my mum which is so disappointing and disrespectful. Such a shame”
“I recently had a full driving test with an unprofessional testing officer Rajendra S, and I must talk about my disappointment regarding the entire situation today so this doesn't happen to someone else. I strongly believe that I was unfairly failed due to an inaccurate assessment of my speed, which was wrongly deemed to exceed the designated limit. Despite maintaining my speed within the specified limit of 50 km/h, Rajendra S. insisted it was 63 km/h, even going so far as to lean over me and obstructing my view to check the speed limit gauge. However, the truth was that I was under the speed of 60 km/h as both my dad, (who was present during the test and sitting behind me), and I saw that my speed was clearly at 53 km/h and this potentially got influenced by his dark sunglasses on a cloudy day. This incident has happened with me in the past with the same testing officer with his previous unjustified failure on my restricted driving test which indicates a biased evaluation as he knew my dad from the past which for no reason, he mentioned after the test. Numerous reviews on VTNZ Highbrook mention similar experiences with testing officer Rajendra S. I urge VTNZ and/or NZTA to conduct a thorough investigation into this matter and ensure fair assessments for all and take appropriate action against him.”
“VTNZ Takanini is great place to book your test if you love to be respected. Staff are really helpful.Specially thanks to Garry sir who is really good in his job.”
“On the day where the Qldc has put signs saying slippery road conditions, what a pathetic examiner telling a teenage drive faster ,the driver will drive to road conditions and not to your pathetic suggestions and get crashed when there is black ice ,Queenstown examiners absolutely ridiculous ,encouraging a particular driving school to go to ,are you paid commission from this person.”
“Silverdale VTNZ are money hungry *****
failed me multiple times regarding restricted driving test. many of those i think is complete BS and one immediate fail was caused by another inconsiderate road user. stupid company, rude testing officers (same with Westgate). overall just a fat scam.”
“Always been the best place to warrant your car, Boat, Bike! THAT WAS 10 YEARS AGO!!
Now it seen we are entering the socialist regime of VTNZ accompanied by the stupidity of the LTSA and labour government that could organised nada!.
There expensive. I long for the old days 😭😭 when a car was just car!”
“VTNZ is an organisation designed to extract money from your wallet and they are experts in their field.
There is a high percentage of foreign ownership and the minister of transport in tandem with NZTA / WAKA KOTAHI, have absolutely no control over this franchise.
The staff are quite simply incompetent and incentivised to meet financial targets through the deliberate process of failing vehicles for what can only be described as spurious reasons.
This is just another example of government incompetence and systemic failure.”
“Didn’t know it takes 2 hours to get a warrant, they don’t tell you that when you go in and pay, thought it would be convenient compared to dropping the car off at the local garage.
Not much urgency here, maybe the testers need to be incentivised”
“For some bizarre reason I was asked to do a review of Timaru. I have never been there! I suspect this was organised by Teviot st Dunedin after my review of them. Maybe they were stalking me. After all it is Dunedin. Just looking at the other reviews here there is obviously a systemic problem with. Vtnz. When they were in central Dunedin they were fast thorough and good. Pity they shut down the wrong branch.”
“Great place to book your test if you love to be disrespected and degraded. The staff are rude and exist to fail you in hopes of milking your wallet the next time you register. If you are planning on doing your driving test I advise you to steer clear.”
“The most insufferable humans you will ever meet in your life. blatantly rigged tests. horrible and obnoxious staff members. never been treated worse at any place in my life, constant disrespect. failed for absolutely no reason and the guy was not able to put into words why he failed me. absolutely pathetic company, worst place to go for your test hands down. Disgusting.”
“VTNZ Rosebank Road, Auckland. Terrible experince there. I got my motorhome checked and they found a few things, I got them fixed and went back just out of 28 days recheck and they found more things - why not the first time? So I get it fixed again and go back, they refused the recheck because it was an hour from closing time at 1pm. Why can’t a recheck be prioritised. Reception didn’t help. Escalated to manager and didn’t help. Never again.”
“VTNZ newlynn portage road, went for my driver's license renewal, there was an indian lady at the counter who was very rude and ignorant. Looking at my old license, the expiry was this month but the new license expiry was in 2033. I gave them both of my licence and they should have checked the expiry dates on my new card before they charged me money. When I got home, I found out that my new license wasn't expiring till 2033. I called VTNZ straight away and asked them for refund since it was a mistake and my license wasn't expiring this month at all. They were too busy to help on phone so I went back to newlynn VTNZ again. I told them what happened and asked for refund, the indian lady said to me they did what I told them, so I said to her I gave you guys my old and new license and you guys checked my both license before you charged me. The lady was very rude and blamed everything on me instead of taking half of her fault as well. I'm not going back there again.”
“VTNZ Arrogant, rude , verbally aggressive , not welcoming staff never ever met someone in New Zealand before … THE WORST PLACE TO GO FOR YOUR DRIVING TEST… they just want to repeat the test for money”
