VTNZ Reviews

Name: VTNZ
Rating: 2.20

2.2 Rating 132 Reviews

30 %

of reviewers recommend VTNZ

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2.2

Based on 132 reviews

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Fredmercy347 At Gmail.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VTNZ New Lynn used to be very good but over the last 3 years have declined in service, common sense and professionalism. The rot began when they failed my wife's car for having a see through sticker on the rear window despite having passed it twice before. When I challenged them the boss said it's a personal thing and that inspector didn't want to allow it. The next year WOF test they adjusted my wife's car lights to lower the beam. Then night driving became dangerous as we couldn't see enough road. Then I took my car in for WOF and I said beforehand do not check my oil or adjust my headlights. I saw them check my oil the take a screwdriver to the headlights. I went out and confronted them and they stopped doing it but the boss came out and asked me about it. I said if the headlights are not aligned properly then fail the WOF, don't adjust them yourselves. I mentioned how they stuffed my wife's car headlights 3 months before. Also why touch my oil? I maintain our vehicles myself and had already said don't check the oil. I took my trailer there today for its WOF but waited and waited to be served while the front desk guy waited about 10 minutes for his customer to silently fill out a paper form. Finally the form was completed and then he began his test looking into the eye tester for his licence renewal. I walked out and noticed the queue behind me was so long it went outside the door. I took the trailer to a garage and got the WOF. It's the same garage I took both our cars for WOFs already this year after such bad experiences at VTNZ New Lynn over the past 3 years. They should take a damn good look at their unprofessional management and service technicians, not to mention the unfriendly front desk people.”

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Posted 3 weeks ago

“WOF check from Dave at Warworth VTNZ. He was particularly offensive, grumpy and rude not just in my case but for others waiting in line. A Friday afternoon and he just wanted to get away. Probably too old and ingrained for customer service training.”

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Posted 1 month ago

“Thank you”

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Posted 1 month ago

“Thank you”

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Posted 2 months ago

“Thank you”

Helpful Report

Posted 3 months ago

“Two weeks passed after my withdrawal request, and my funds vanished without explanation. I received no updates and felt completely in the dark—until I reached out via the email in my bio. Thankfully, Mrs. Mercy and her team stepped in and successfully recovered my money. The experience was frustrating, but their support made a big difference.”

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Posted 3 months ago

“VTNZ Kingsland refused to do my WOF today due to dog hair & sand in my car. One guy usually complains he'll get his black jacket dirty. Today someone said he has a skin issue. Very unprofessional & someone else could have stepped in. Local mechanics wear overalls to protect their clothes. Not these guys. I won't be returning or recommending them.”

Helpful Report

Posted 4 months ago

“Long queues. Poor payment methods. No warning that your going to be charged for using your card an extra 2%. For large bills this is a lot of money. They don't accept bank transfer so they have you caught in a trap. This leads to unnecessary extra payments. For a big company this is disappointing!”

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Posted 4 months ago

“I successfully recovered$200,000 what I once thought was gone for good. Email: sophiamaddison270–@gmail.com”

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Posted 4 months ago

“Had my restricted test in Whangarei and the driving instructor was extremely rude to myself and my partner who came for support, he failed me at all stop signs when I stopped everytime without fail, he said I never indicated for at least 3 before turning, I indicated at least 6 seconds and alot of the time he gave instructions at the last second before I knew where he wanted me to turn, I felt very unsafe with him in the car, his attitude was very abrupt and concerning, the staff there were really lovely”

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Posted 5 months ago

“Gone from what was arguably the friendliest VTNZ in NZ to the worst apathetically run one with customer service that is absolutely shocking. VTNZ Silverdale you can do better !!”

Helpful Report

Posted 5 months ago

“Andy Perry provided exceptional professional support in recovering my lost broker funds from scammers. ($664,964) His expertise and diligence were evident throughout the entire process. Andy guided me step by step, maintained excellent communication, and worked tirelessly to achieve a successful outcome. His reliability and dedication made a challenging experience much easier to navigate. I’m incredibly grateful for his help and would highly recommend his services to anyone in need of financial recovery assistance. andyperry0147 (@) gmail.com You can also reach out to them on their telegram via: @simplemindedxoxo”

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Posted 7 months ago

“VTNZ Te Rapa. Very rude staff members. To VTNZ Te Rapa, you know who you are. Mind your manners.”

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Posted 7 months ago

“I want to share my unfortunate experience with an investment platform in hopes of warning others about their unethical practices. My advice to anyone, stay away from these scam companies, Despite placing my trust in them, their security measures were inadequate, and my funds were stolen. The company’s failure to safeguard clients’ money is infuriating, and their customer service offered no real support to resolve the issue. Mrs Bruce Nora intervened at the right time and helped me recover my stolen funds, But I’m glad today that I had all my money returned including all profits, thanks to Mrs Bruce Nora expert. You can reach her to relate for help if you’ve also lost money trading; Email: bruce nora 254 (@) gmail.com 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +1 ( 3 1 8 ) 3 1 9 4 6 2 0”

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Posted 7 months ago

“I took my car to vtnz jasper place in palmerston north. They passed it with a shot engine mount. They told me that they would pass it as it was between xmas and new year. It should of been failed. I won't be going back there. I have now had the mount replaced.”

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Posted 7 months ago

“VTNZ Upper Hutt - if I could give you 0 I would, customer service useless very slow, African woman very rude.”

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Posted 8 months ago

“System is horrible! We fall in line a.long queue(40 minutes) to change the date of theory exam to find out i need to fill in another form then go to back to the line again! Very inconvenient why does it requires ti fill in another form fall in line - again another 1 hour wait .. instead of changing it straight away to the system as long as the person carry valid ID. All the information of the person is all in the system anyway when originally booked The worst system of all. Has to be upgraded sucked!!!! ...we're in 21st century not in 18th century !!!!”

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Posted 8 months ago

“I am currently sitting in the queue at Silverdale. I had the rudest receptionist I’ve ever met making up a dumb nonsensical rule about not wanting to serve me when it was my turn and to come back later. Won’t be coming back and will save my money and get my WOF at AA because as a member I get a discount which makes the WOF cheaper than VTNZ”

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Posted 8 months ago

“Renewing driving licence, vision testing machine is filthy with NO intention from the desk person to clean it between people using it. Asking for a tissue to desinfect the beige black with dirt machine you are handed over two little squares of paper no desofdnctant wet wipes, asking for it again you will get one minuscule 2cm wet tissue. Next in line is the photo taking operator, nice young blonde dye hair lady directing you to Sit and Look at the camera lense with NO Please in her vocabulary anywhere as she probably has 4 primary grades as schooling but when others don't have a job someone like this does. Be mindful if you want to start your day upside down by visiting this dump. I certainly will not return and tell all people I know, they don't deserve business in the door, respectfully.”

Helpful Report

Posted 8 months ago

“Failed my WOF but when I took it to another mechanic to repair they passed it and found no fault. VTNZ charged $85. The new mechanic charged $65. Total Cost$150 for WOF. VTNZ Tauranga refused to apologise or refund.This is the last time I use VTNZ and I will warn others too to save the stress and their wallets.”

Helpful Report

Posted 8 months ago

VTNZ is rated 2.2 based on 132 reviews