“I had my full driving license test today at VTNZ in Northwood . Very nervous until I reach there as most my friends share many stories where they have to attempt many a times to get their license and bad experience with assessor’s. But Assessor Ms.Johanne C was kind and guide me through out the test with clear instructions.Advised comprehensive details related to the test and how it will be assess .I feel more confident as she was kind and approachable. Provide clear directions what to be done next.After the test gave quite amazing positive feedback so I could apply daily to improve myself. Thank you for humble and generous service provided. I believe her service create amazing confident drivers . Thank you Johanne”
“Went to vtnz , as need to car to pass for an important meeting I will need to travel to, last time I'd been to this outfit that's failed my high beam pattern , which another recheck outfit passed, I paid my fee, then this boomer, with overalls and immaculate heavy duty gloves came out, and said he wouldn't check the car , because it wasn't presentable enough for him ...telling me they can refuse service .. I then needed to drive 40 mins back home and then back again in the morning , they then took an astronomical enough of time , and I saw them with a high beam torch looking at my boot, and it seemed to me they were going out of their way to search for anything they could fault the car for(which other outfits wouldn't even notice ) ... from a tiny bit of rust on the boot, to the car bumper, and this took 40 mins or so ... and as they didn't have enough to do, it seems these old baby boomer men, go to extreme lengths to make life difficult for men who still have their hair, and stuff them around for 2 days”
“Takanini vtnz always short staff . Even you go for recheck still have to wait in the queue. Which is waste of your time.they should have quick recheck .you already waste time waited in the queue. Then again again . Really need to concern.”
“I brought my daughter into VTNZ silverdale for her restricted driving lesson. Lisa was the tester and found our back left light wasn't working. She said to drive down the road to a garage that wasn't even open, wasting our time. We quickly got back with time to spare and I asked her for a screw driver and checked the light, getting it to work. She then told me after saying I had second to spare that I had gone over the time by a minute and my daughter had failed. I pleaded with her to just take her as it was only a minute, but she wouldn't listen. As I walked to the drivers seat where my daughter was crying, another mother ran up to me and said Lisa has failed her daughter 7 times and that we need to go to Warkworth. This was terrible news to hear and so we decided to book the next driving test up in Warkworth, but changed our minds and the appointment back to Silverdale and thankfully did not get Lisa this time.
I think Lisa did not handle the situation well, was uncaring for my daughters already stressful test and having another random mum come up to me and say this was very concerning.
My daughter easily passed the follow up test.”
“Booked online, on arrival at VTNZ New Lynn they confirmed my booking then told me I must wait for prior arrivals to be seen first. Makes no sense having an online booking system to then arrive and be told it's first come first served. Think the problem is that they have no dedicated lane for those who book.”
“2 people serving, 1 on phone sitting on hold doing nothing else for 30 mins, mine 6 people deep. Only went down because I tried calling for 2 days and no answer or call back when I left voicemail.”
“My car was at vtnz Dunedin for 5 hours to get a cof inspection from 8.45 am..i called from 11.30 on to see if it had been done but the phone wasn't answered, one call I stayed on the line for 2 minutes it was not engaged,it rang.so I tried another phone and it was answered, so they weren't answering My phone.Turns out that
my car had been checked and was ready for pick up..but " they must have forgotten to call you'.It was deliberate.Im pleased I don't get breakdown insurance because I was going to today.will be going elsewhere next cof.”
“Wife went for a wof. Told she had to book now. That's fine. Go on website, have to make an account. That's fine. Website not allowing her to do so. Has a phone number to make booking. Rings the number, then gets yelled at for not using the website. Explains the website îsnt working and that it says to ring the number to make a booking. Gets yelled at again for not using the website. Not cool vtnz.”
“I am extremely grateful to the team at www.digitalcyberforensics.org for their exceptional services. Despite falling victim to a significant scam, their dedicated team successfully recovered my funds. Their extensive knowledge and expertise in dealing with online fraud cases are highly commendable. I highly recommend their services to anyone facing similar challenges.”
“Friendly professional and warm team, from the ladies at the front to the testing officers. Particularly Dimitrious, nerves were through the roof but he provided a comfortable professional environment”
“My daughter sat her Restricted Driver's test with a lady at Hastings VTNZ. She was told (after the fact) she didnt pass as she drove 46km through a temporary 30km zone? My daughter said yes, she drove through one area where there were cones and a 30km sign, no problems there but then the instructor said there was another area they drove through with the same sign 30km and that my daughter had driven over the speeding limit?? My daughter said to me that no way was there another area with a 30km speed limit? My question to VTNZ, why was the 'Go Pro' pointed at my daughter rather than at the road the whole time during the test AND why was she not offered video footage of the alleged speeding, hence why she failed her test? And why was a review of decision not offered. Sounding like a Karen yes but pretty shady if you ask me!”
“"I'm thrilled to have passed my driving test at VTNZ Tawn Place, Hamilton!
I received my full license today. The experience was seamless, thanks to the exceptional team. My examiner, Varinder, was outstanding - calm, supportive, and crystal clear in his instructions. He significantly reduced my test-day nerves.
The staff was professional, friendly, and highly organized, making the entire process stress-free. I wholeheartedly recommend VTNZ Tawn Place Hamilton, particularly, Varinder.”
“Today I was in VTNZ kingsland, not disappointed with the service provided. Been going there for a number of years for WOF. Staff Previn is friendly and has a smiley face, happy with his work. I booked, don't have to wait for service, recommend this. Will be there, next year.”
“So slow...not enough inspectors....strange practices. For a recheck - only needed a light checked I had to join the line and waited over two hours. Avoid the VTNZ..”
““I had a full license today at mt Wellington The driving instructor was so polite, and professional that I didn't even feel nervous at all His name is Alfred f ( code - 00860959 ). He congratulate, me with a smile and told me I passed. I wish all the very best for his future and hard and good work he does.”
“I applied for a job as a testing officer and I was told that the 2 recruitment people were going to contact me by phone. The first day the recruitment person said that she had called my number and she didn't because I checked my missed calls on my phone and nothing. Still no one contacted on day 2 of waiting for a phone call so on day 3 I called the recruitment people up so I could have my phone interview that they promised me. Not very professional recruitment when the person had to call you up. Sort out your recruitment agency.”
“I visited VTNZ Glen Innes branch on the 3rd September to renew my drivers licence. Was processed in a very short time efficiently, My special mention about the staff members Olufy and Moy who were courtiest, attentive and sevice with a smile! I was very please with the level of service. 5stars!! Received the licence NZ post by Friday! Thank you all. Meth”
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