VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been able to give up normal cigarettes using these”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is nice to hear, that you have been able to transition from cigarettes to vaping, and hope that you enjoy using your device. If you have any queries, about any of our products, you can contact the Customer Care Team on 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Kept me off cigarettes, something amazing concerning I was a 40 a day man”

Helpful Report

Posted 7 years ago

Hello Andy. Thank you for your feedback. It is nice to hear that you are enjoying the transition from cigarettes to vaping. Should you have any queries, about our devices or liquids, you can contact the Customer Care Team, on 0800 133 7350, or e-mail at: info@govype.com and a member of the team will be more than happy to assist.

Posted 7 years ago

“Excellent service .............clive.”

Helpful Report

Posted 7 years ago

Hello Clive, and thank you for your feedback. We are pleased to hear, that the service you have received has been excellent, which we would expect when our customers contact us. If you have any queries, about any of our products, the Customer Care Team will be more than happy to assist. They can be contacted on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 7 years ago

“Very quick delivery, love the flavours, will use again”

Helpful Report

Posted 7 years ago

Hello Helen. Thank you for your feedback, and we are glad to hear that you like the choice of flavours available. If you have any queries, about any of our liquids, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“ease of use”

Helpful Report

Posted 7 years ago

Hello Steve. Thank you for your feedback, and we are really pleased to hear that you are enjoying your device. Should you have any queries about our devices or liquids, the Customer Care Team will be able to assist. You can contact them either by telephone on - 0800 133 7350 (Mondays to Fridays, between the hours of 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Great vaping experience, even better Vype machines.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. It is always nice to hear that our customers enjoy using our devices, and like the choice of flavours. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, either by telephone on: 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Easy to use and you can change the flavour easily. Good shape as they don't roll off flat surfaces”

Helpful Report

Posted 7 years ago

Hello Maureen, and thank you for your e-mail. We are pleased to hear, that you enjoy using your device, and our choice of flavours. Should you have any queries, about any of our devices, you can contact the Customer Care Team on - 0800 133 7350 (Monday to Friday, between 09:00 - 17:00). Alternatively, you can e-mail the team at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“On first opening the box presentation was clinical. I have previously owned a Vype product before and could not fault it, likewise with the e-pen.”

Helpful Report

Posted 7 years ago

Hello Ross, and thank you for your feedback. It is always nice to hear, that your customers do enjoy using our e-cigarette devices. Should you have any queries regarding our devices, or liquids, you can contact the Customer Care Team on: 0800 133 7350 or e-mail: info@govype.com.

Posted 7 years ago

“I use the Vype e tank which I find easy to use and very satisfying.”

Helpful Report

Posted 7 years ago

Hello Edith, and thank you for your feedback. It is nice to hear that you are enjoying using the Vype device. If you have any queries about our products, then you can contact the Customer Care Team on 0800 133 7350 or you can e-mail at: info@govype.com.

Posted 7 years ago

“After trying a few "budget brands" i always come back to Vype, its not the cheapest... but is the best flavours in my opinion (Dark Cherry and Peach)”

Helpful Report

Posted 7 years ago

Hello Kieron. Thank you for your feedback, and we are pleased to hear that you enjoy our range of flavours for our devices. If you have any queries, about any of our products, such as our eLiquid flavours, you can contact the Customer Care Team on 0800 133 7350. Alternatively, you can e-mail the team at: info@govype.com.

Posted 7 years ago

“I just bough an ePen3 and really happy with the product! The cartridge lasted me for a whole day and nicotine hit is much stronger vs. previous ePen. Highly recommend!”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is nice to hear that you are enjoying using our latest device, the ePen 3. Should you have any queries about the device, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Very happy customer would not have been able to stop smoking without it.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you are enjoying the transition from cigarettes to vaping. Should you have any queries about our products, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or e-mail: info@govype.com.

Posted 7 years ago

“Taste is always good and doesn't make me cough like other vape liquids. The e-tank devices are hard wearing and reliable. Never let me down. I've been using Vyoe for over a year now and haven't touched nicotine for over half that time. Thanks for everyting xx”

Helpful Report

Posted 7 years ago

Hello Nicola. Thank you for your feedback. It is nice to hear that our customers enjoy using our devices, and that you also enjoy the transition from cigarettes, from vaping. Should you have any queries, about our products, you can contact the Customer Care Team, who will be happy to help on - 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“I had to give up cigarettes due to health issues, the Vype Pro tank gives me the sensation of still smoking without being harmful or smelling like an old ash tray !”

Helpful Report

Posted 7 years ago

Hello Hazel, and thank you for your feedback. It is always nice to hear that you like the transition from cigarettes to vaping. If you have any queries about any of our products, you can contact the Customer Care Team either by telephone on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“helped me stop smoking”

Helpful Report

Posted 7 years ago

Hello Cyndy. Thank you for your feedback. It is always nice to hear, that they like the transition from cigarettes to vaping. If you do have any questions about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Vype epen3 is brilliant. No mess , no leakage at all (big issue with other vape options ) no coils to change , no fuss , simple to use , cannot rate it highly enough. Had the pen initially which is also very good . first vape I’ve been able to stick with and successfully stop smoking.”

Helpful Report

Posted 7 years ago

Hello Linda. Thank you for your feedback and we are glad to hear, that you are enjoying our newest device, the ePen 3. If you have any queries about your device, you can always contact the Customer Care Team on 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“Have used Vype e-tank for a number of years but recently have moved onto Vype E-pen. I find it very enjoyable to use and although I only ever have tobacco flavour e-caps I can see it is very easy to switch flavours. Highly recommended”

Helpful Report

Posted 7 years ago

Hello Joseph, and thank you for your feedback. It is always nice to hear from our customers, and to get such nice feedback about our products. If you have any queries about our devices, you can contact the Customer Care Team on 0800 133 7350 or e-mail at: info@govype.com.

Posted 7 years ago

“All I can say is it’s a smooth vape”

Helpful Report

Posted 7 years ago

Hello Diane, and thank you for your feedback. We are pleased to hear that you like using your Vype device, and we also hope you enjoy the many flavours available. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Great products. Great customer service. Great flavours. I was a smoker for 30 years and have given up now with the help of my etank pro. Now using 6mg liquid and watering down with 0mg. Soon to be nicotine free! Couldn’t have done it without my trusty Vype! Could do with a ‘members club’ or ‘subscribe and save’ to make further savings for dedicated customers! And where is the ‘Vype Pype’ design for the hipster crowd?! Missing a trick there Vype! Love you! Thanks for great products and service!”

Helpful Report

Posted 7 years ago

Hello Andrew, and thank you for your feedback. It is always nice to hear that our customers, enjoy the transition from cigarettes to vaping. If you have any queries about any of our products, the Customer Care Team are always on hand to answer any questions. They can be contacted, by telephone on 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays), or by e-mail at: info@govype.com.

Posted 7 years ago

“Excellent customer service, clean vape, and never experienced a burnt taste using their devices. Highly recommended.”

Helpful Report

Posted 7 years ago

Hello Mathew, and thank you for your feedback. We are always pleased to hear, that our customers enjoy using our devices, and with the customer service they receive. Our Customer Care Team always try to exceed the customers expectations, and if you have any queries, you can contact them on: 0800 133 7350 (Mondays to Fridays, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,345 reviews