VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had a number of vape devices in the past that all leaked. The 'Vype e-pen' is great! No leaks, superp battery life. Also their customer service is fab... thanks Andrew... have a look at 'professor vapes' review on YouTube. Jim”

Helpful Report

Posted 7 years ago

Hello Jim, and thank you for your feedback. It is nice to hear, that you are enjoying using the ePen. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail them at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“easy to use no messing try to refill it simple screw in and easy to use”

Helpful Report

Posted 7 years ago

Hello Leslie, and thank you for your feedback, about your Vype device. It is always nice to hear that our customers enjoy using our devices. If you have any queries, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or you can e-mail the team at: info@govype.com.

Posted 7 years ago

“Use E pen + caps excellent.”

Helpful Report

Posted 7 years ago

Hello Jill. Thank you for your feedback. It is nice to hear, that you like using your Vype ePen, and the choice of flavours too. If you have any queries, you can contact the Customer Care Team on 0800 133 7350, or e-mail at: info@govype.com, and the team will be happy to assist you.

Posted 7 years ago

“Helped me to stop my 30 a day cigarette addiction.”

Helpful Report

Posted 7 years ago

Hello Moira, and thank you for your feedback, and we are glad to hear that you have made the transition from smoking to vaping. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team, who are always happy to help. You can call on 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or e-mail at: info@govype.com.

Posted 7 years ago

“I enjoy the taste/flavour and prefer to use vype instead of smoking cigarettes.”

Helpful Report

Posted 7 years ago

Hello Janet, and thank you for your feedback. It is always nice to hear that our customers are enjoying the transition, from smoking cigarettes to vaping. If there are any queries you have about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“So easy to use pop in cartridge and off you vape pebble feels good in the hand very smooth vaping doesn't burn the back of throat like other e-cigarettess”

Helpful Report

Posted 7 years ago

Hello Debra, and thank you for your feedback, about your device. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team, who will be happy to help on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Easy to refill Fast charge”

Helpful Report

Posted 7 years ago

Hello Robert, and thank you for your feedback, regarding your device. We are pleased to hear, that you enjoy using your device. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team by calling them on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“Recently purchased the new vype epen 3. I have purchased quite a few vype products but this has to be my favourite. Not only does it look and feel great (fits nice and snug in my hand) it gives a great vape off it as well. I haven't smoked a cigarette since I received it on 2 days ago and don't feel the urge to either with using the epen 3. Great job Vype.”

Helpful Report

Posted 7 years ago

Hello Diane. Thank you for your feedback and we are glad to hear, that you are enjoying using your new ePen 3 device. If you have any queries about your new device, you can contact the Customer Care Team. You can call the team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The taste of the liquid is very good quality compared to other brands.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you like the choice of flavours for your device. Should you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team. They are available on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I recently purchased the new Vype EPen 3 and I’m very happy with its performance. Having originally used the previous EPen, the 3 is much better in performance, the month piece sits more comfortably in your month and the design of the unit sits well in your hand without the awkward bulkiness of some units. The fact that the month piece is incorporated in with cartridge means a new one every time you change it. Lots of flavours available so you are not limited in what you can have”

Helpful Report

Posted 7 years ago

Hello Diane. Thank you for your feedback, and we are really please to hear, that you are enjoying using your new ePen 3 device. Should you have any queries, about your new device, or any of the new cartridges, the Customer Care Team are on hand to assist, and you can contact them on 0800 133 7350. Or, you can e-mail them at: info@govype.com.

Posted 7 years ago

“2 years without a normal cigarette,because of my e pen 😊”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is nice to hear, that you are enjoying the transition from cigarettes to vaping. If you do have any queries, about any of our devices or liquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail the team at: info@govype.com.

Posted 7 years ago

“Trying to give up cigs...but can't do it completely...so I'm weaning myself off using Vype pen. So far so good....cut right down., and liking the Vype more each day.”

Helpful Report

Posted 7 years ago

Hello Carol. Thank you for your feedback, and we are pleased to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries about our devices or liquids, you can contact the Customer Care Team. They can be contacted on - 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“I have got all the vype cigarettes and the one I keep going back to is the pen cigarette and I have not had a real cigarette for a year thanks to vype”

Helpful Report

Posted 7 years ago

Hello Lindsay. Thank you for your feedback, and we are pleased to hear, that you are enjoying the transition from cigarettes to vaping with your ePen. If you have any queries, about our devices or our liquids, you can contact the Customer Care Team, who will be more than happy to help on: 0800 133 7350, or you can e-mail them at: info@govype.com.

Posted 7 years ago

“EExcellent”

Helpful Report

Posted 7 years ago

Hello Andrew. Thank you for your feedback. We are pleased to hear, that you are happy with our products. If you have any queries, you can contact the Customer Care Team, who are more than happy to help you. They can be contacted on 0800 133 7350, between 9 - 5 Monday to Friday. Or, you can e-mail them at: info@govype.com.

Posted 7 years ago

“Good service and good product.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (09:00 - 17:00, Mondays to Fridays), or you can e-mail at: info@govype.com, and a member of the team shall be happy to assist.

Posted 7 years ago

“Smooth smoke good flavours”

Helpful Report

Posted 7 years ago

Hello June, and thank you for your feedback. We are pleased to hear, that you like your device, and the choice of flavours available. Should you have any queries, about our devices or liquids, the Customer Care Team will be happy to answer any questions. You can contact them on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Its a lot stronger then the one down from it”

Helpful Report

Posted 7 years ago

Hello Callum, and thank you for your feedback. If you are using one of our more powerful devices (such as the eTank Pro or our new ePen 3), we advise that the device is only drawn on lightly, as the battery will do all of the work for you. If you do have any queries, about our products, you can contact the Customer Care Team by telephone on - 0800 133 7350, or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“By using Vype quality products enabled me to completely give up smoking cigarettes altogether, originally starting with E-pen 1 upgrading to E-pen 2 and now have purchased 2 E-pen 3 kits I am fully confident in recommending Vype products to anyone thinking about trying to quit cigarettes.”

Helpful Report

Posted 7 years ago

Hello Michael, and thank you for your feedback. We are so pleased to hear that you like the products from Vype, and we hope that you like using the new ePen 3. If you have any queries about our devices, you can contact the Customer Care Team on - 0800 133 7350 (Monday - Friday, from 09:00 - 17:00). Or you can e-mail the team at: info@govype.com, and a member of the team, shall be happy to help.

Posted 7 years ago

“Really like the product, it’s much smoother than any vapeni have used before and the capsules make it easy to use”

Helpful Report

Posted 7 years ago

Hello Katie. Thank you for your feedback. We are pleased to hear that you like your Vype device, and also the flavours available. Should you have any questions about our devices, or liquids, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“I have been trying to stop smoking for years and thought I would try this and it works great along with my will power. I’m enjoying the various flavours. I have saved money and don’t want a cigarette now! Very good products to aid you to quit cigarettes!”

Helpful Report

Posted 7 years ago

Hello Catherine, and thank you for your feedback. It is nice to hear, that you have made the transition from cigarettes to vaping, and the choice of flavours. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

VUSE is rated 4.5 based on 6,345 reviews