VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently moved from the Vype EPen to the Vype EPen3 best e-cigarette I have used to date. The only thing I have noticed is that the refills don't last as long as the ones for the original EPen, they are cheaper so it could be the volume is less than the original one. I would not go back 10/10 for this product - even better when they offer the whole EPen3 system for £14.99 good value for money.”

Helpful Report

Posted 6 years ago

Thanks for the positive review and feedback! In laboratory testing the ePen 3 Pods provide about 200 puffs per pod, the experience will depend on the individual's personal vaping behaviour. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Using the Vype E Box I finally managed to stop smoking after 28 years. Quality products that work and everything is always well packaged and arrives on time.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are happy with your Vype eBox and you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Easy to use”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have been a smoker for far too long, wanted to give up there was always an excuse! I was introduced to the Vype3 pen three weeks ago I am so happy, I haven’t touched a cigarette since! I feel so much better I have just been to the dentist, my gums and teeth are much improved”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are happy with your ePen 3 and that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Product as always discreet & easy to use. However, customer service from Jefferson laboutin was way above and beyond. This only confirmed my stay with vype”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The epen3 has help me alot would recommend to anyone”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Absolutely so perfect for me love the new vape too very impressed”

Helpful Report

Posted 6 years ago

Hi Pauline, thanks for the 5 star review! We're delighted you are happy with your device, always a pleasure to know our customers are happy! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very impressed big improvement on previous version”

Helpful Report

Posted 6 years ago

Hi Carl, thank you for your review and kind words! We too are impressed with the device. Customer feedback is so vital to what we do going forward and we always take opinions on board. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“After trying all the other oil based vape's I thought would have a last try and decided on the these , absolutely fantastic , don't burn your throat or leave an awful taste”

Helpful Report

Posted 6 years ago

Hi Shelley, thank you for your 5 star review! Thank you for your feedback. We also love the ePen 3. We agree the pods taste great! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very good a lot better than smoking cigarettes and a lot cheaper and I picked the best vipe- cigarettes thank you”

Helpful Report

Posted 6 years ago

Hi Alec, thank you for taking the time to write your 5 star review! We are delighted to be able to offer an alternative that is affordable and effective! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“First e-cigarette and I love it. Would defo recommend epen3”

Helpful Report

Posted 6 years ago

Thanks for the 5 star review! Great to know you are loving our devices and that you would recommend them! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I enjoy smoking these ,I use them in between smoking tobacco which im hoping to stop one day”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“i HAVE USED Vype e-cigarettes TO SUCCESSFULLY STOP SMOKING FOR 10 WEEKS WITH THE HELP OF MY NO SMOKING CLINIC. I HAVE USED DIFFERENT STRENGTHS FROM 18MG AND I AM NOW ON 12MG AND 6MG, HOPING TO DROP TO 0MG OVER THE NEXT FEW MONTHS. I SMOKED TOBACCO 40GRMS A WEEK. I USED TO SMOKE CIGARETTES AS WELL, NOW I DON'T SMOKE AT ALL AFTER 43 YEARS AND MY CARBON MONOXIDE READING IS 1.”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“What a great product, had the old vype pen, but the vype 3 is so much better,great flavours to choose from and the battery life is good.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that you are enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I find these easy to use they dont leak and tge mint flavour is excellent”

Helpful Report

Posted 6 years ago

Hi Gillian! Thank you for taking the time to leave your 5 star review, we appreciate it. It's great to hear you find the device simplistic. We also love the Crisp Mint flavour. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Best e-cig I’ve ever tried. 1st time I’ve given up smoking and not craved for the real thing. Amazing customer service too”

Helpful Report

Posted 6 years ago

Hi, thanks for the 5 star review! We're delighted we can offer you an alternative that works. It's always great to know our Customer Service team are giving service that matches our products! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great gadget..lovely flavours...”

Helpful Report

Posted 6 years ago

Dear Jackie, thanks for your 5 star review! Always a pleasure to hear our customers are enjoying our devices and the flavours. If you require any further assistance, please contact our Care Team on 0800 133 7350 or via email at info@govype.com (Mon-Fri 09:00 - 17:00)

Posted 6 years ago

“Excellent customer services, friendly and informative, also great products that last and I've tried loads of brands. couldn't be happier.”

Helpful Report

Posted 6 years ago

Hi Wendy, thanks for the 5 star review! We love hearing that our Care Team are providing service to match our awesome products. We're delighted to know we can make our customers happy as this is what we strive for. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Apple flavour very tasty 6mg”

Helpful Report

Posted 6 years ago

Thanks for the five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very good”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

VUSE is rated 4.5 based on 6,345 reviews