VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have the epen3 and have to say it's brilliant ! I've smoked for 37 years and have had no problems making the transition. So far so good. Easy to use, charge and pods available in good flavours and easy to purchase online or in supermarket. Would recommend.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are excited that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very easy to use and you get a good hit of nicotine”

Helpful Report

Posted 6 years ago

Thanks so much for the positive review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have 3 vype lens that I love but cannot find the cartridges in stores anymore hence the reason I had to buy them online. I would hate to have to stop using them due to lack of availability of the cartridges”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! We are glad that you enjoy your ePen Cartridges. A member of our team will contact you shortly regarding where you can continue to purchase the ePen Cartridges. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Enjoy viper e-cigs only problem is can’t buy spare batteries from shops have to buy complete package”

Helpful Report

Posted 6 years ago

Thanks for the positive review and feedback. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very easy to use, clean as you just change the pod and not have to mess about with liquids. The flavours are great, and hope more flavours will be added in future.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Really love the new epen 3! Great taste and look.”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“It is beautiful, practical and with wonderful flavors. I made a good investment.”

Helpful Report

Posted 6 years ago

Hi Jhonathan! Thank you for your 5 star review! It's great that you find the device practical and that you enjoy the flavours we have on offer! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“This product was donated to my mother in law, as she was trying to give up smoking, I purchased the replacement cartridges for the vype 2 pen, that was 11 days ago, she hasn't had a cigarette since! Great product, super easy to use and a must for those in the autumn of there years and find the technology challenging, very satisfied and great customer service.”

Helpful Report

Posted 6 years ago

Hi Robin, thank you for your 5 star feedback! It's great to know we have provided an alternative for your Mother in Law that works! It is always a pleasure to know our customers are satisfied and happy with the service we provide. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“One of the best vape pens currently available. Excellent quality, amazing battery life and good pods.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Wounderful dvice one of the best vape epen I have ever use great flavour and very easy to use the pods are very easy to use to. The vape e pen is even better then the my blu and ten times better the the Juul e pen to. The e pen 3 is the number one best vape I have ever use.”

Helpful Report

Posted 6 years ago

Thanks for the positive review and feedback! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent service from your customer services really easy to use product with a fully satisfying experience.”

Helpful Report

Posted 6 years ago

Thank you so much for the awesome review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Ideal ecig. Light and not bulky to hold. Ideal for when your juice runs out.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

Thanks for the five star review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Love my new epen 3 with mint”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“They have to be the best I have ever had and I have tried a few before. Keep up the good work guys.”

Helpful Report

Posted 6 years ago

Hi Milton, thank you for your 5 star feedback! We're very happy to know you enjoy using our products. We will always strive to keep our customers happy! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“This has been the best for myself tried a few different e-cigs but the Vype e pen is the best. Many different flavour and strengths easy to use and refils so easy to change no spillage I would highly recommend trying the new Vype gives me the hit that I need so pleased with it.”

Helpful Report

Posted 6 years ago

Hi, thank you for your awesome 5 star review and feedback, it is greatly appreciated. We're delighted that you enjoy the Vype products. We're very glad to know we offer a variety that appeals to you and that you are finding this effective. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very happy with this product based on one week's use. Well designed and easy to use with satisfying vaping experience, it's making giving up smoking a lot easier than expected.”

Helpful Report

Posted 6 years ago

Hi Bryan, thank you for your feedback and 5 star review! We're very happy to hear we can offer you an alternative that you find works and that is simplistic yet effective. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Really liking this device. Certainly better than other products I have tried that end up leaking while vaping or even in your pocket (blu). Crisp Mint is really nice and refreshing. This gives a really great mouth to throat hit in comparison to other products out there.”

Helpful Report

Posted 6 years ago

Hi, thank you for the 5 star review and great feedback! We really appreciate this. We're glad we can be more reliable than a competitor and offer an alternative. Crisp Mint is one of our best selling flavours so it's good to know you love this too! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Great product speedy delivery will be ordering through you instead of Tesco’s!”

Helpful Report

Posted 6 years ago

Hi, thank you for the 5 star review! We appreciate your feedback. We are delighted you enjoy the product and that it was easy to receive! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Fantastic product the epen 3. Never thought I would of been able to give up smoking so easily. So easy to use and have not even craved a cigarette since using. So happy 😄”

Helpful Report

Posted 6 years ago

Hi Janice, thank you for your kind words. We're delighted our product is offering you an alternative that is working. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very good products just wish I could buy in local supermarket”

Helpful Report

Posted 6 years ago

Hi Anne, thank you for your 5 star review! We are happy to hear you enjoy our products. ePen Caps can still be purchased through our website www.govype.com If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

VUSE is rated 4.5 based on 6,345 reviews