VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best alternative to real cigarettes I have found, with a great range of devices and flavours at a reasonable price”

Helpful Report

Posted 7 years ago

Hello Steve. Thank you for your feedback, and we are pleased to hear, that you like using our products. If you have any queries about any of our devices, or eLiquids, the Customer Care Team can be contacted by telephone on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com.

Posted 7 years ago

“I’ve been using vype for four months I’ve used other brands but these are by far the best. 👏👏👏”

Helpful Report

Posted 7 years ago

Hello Jane, and thank you for your feedback, regarding your device. It is always nice to hear, that our customers enjoy using our products. If you have any queries at anytime, you can contact the Customer Care Team on 0800 133 7350, or alternatively by email at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I like my vote. After smoking for over 30 years, it helped me stop completely. My only criticism is when I replace the atomiser coils they do not always work. I have had 3 or 4 that have caused problems. That said, I wouldn't use any other type of vape.”

Helpful Report

Posted 7 years ago

Hello Matthew. Thank you for your feedback. We are glad to hear, that you are enjoying using your device. If you do have any issues with any of our devices, you can contact the Customer Care Team, who will always be happy to assist in trying to resolve any issues you may have. The Customer Care Team can be contacted on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at: info@govype.com.

Posted 7 years ago

“With the excellent ecap system used for the epen, there was no worries about the problems of fillings and spillages, superb well done VYPE!”

Helpful Report

Posted 7 years ago

Hello Andrew. Thank you for your feedback about our ePen device. It is always nice to hear, that our customer are enjoying using our devices. If you have any queries, regarding any of our devices, or eLiquid flavours, the Customer Care Team, will be more than happy to assist. They can be contacted, either by telephone on 0800 133 7350, or by email at info@govype.com.

Posted 7 years ago

“I order for my husband who says the flavours and strength are ideal for him”

Helpful Report

Posted 7 years ago

Hello Eleanor. Thank you for giving us your feedback on our device and eLiquids. It is always nice to hear, that our customers enjoy our products. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“Th vype e-cigarette family is an "out of the box" vaping experience taking into account the design and the vapour quality of the devices. With this in mind I strongly believe that the new vype e-pen prototype(which I had the pleasure to test) will be a an absolute success because of the new and improved vapour quality and the non-sticky cartridge is improved significantly. Kind regards, Krisztian Boszormenyi”

Helpful Report

Posted 7 years ago

Hello Krisztian. Thank you for your feedback about our new ePen device, that we will be launching in 2018. It is always good to hear that our customers enjoy using our devices. If you have any further queries, you can contact the Customer Care Team, either by telephone on - 0800 133 7350, or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Easy quick charge and does not lose its flavour”

Helpful Report

Posted 7 years ago

Hello Stephen. Thank you for your feedback, and we are pleased to hear that you are enjoying using your device. Should you ever need to contact us, about your device or our eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“im happy now .. thank you much .”

Helpful Report

Posted 7 years ago

Hello Leroy. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device. If you need to contact us, about any of our products, the Customer Care Team will be more than happy to assist, and you can contact them, either by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“They are great, but so sad the e cig was withdrawn. That was perfect!”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are planning to re-launch the eStick Maxx in the early part of next year, so keep checking for updates. If you have any further queries, regarding any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“It stopped me smoking .been smoking since I was 11 I'm now 55 have stopped 2 yrs ago my vype had just broke so I am waiting for a new one thank you”

Helpful Report

Posted 7 years ago

Hello Elizabeth. Thank you for your feedback. We are glad to hear that you are enjoying using your device. If you have any queries, about any of our devices or eLiquids, the Customer Care Team will be happy to assist, and you can contact them on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by email at: info@govype.com.

Posted 7 years ago

“Very easy and convenient to change caps with no spills and no fuss. Great choice of flavours and many caps with a 18mg nicotine strength. Tried a few different e-cigarette makes in the past but by far Vype has been the most satisfying and best quality vaping experience for me.”

Helpful Report

Posted 7 years ago

Hello Conrad, and thank you for your feedback, regarding your device. We are pleased to hear, that you enjoy the choice of flavours available. If you have any further queries at anytime, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I've been using the E-Pen for well over a year and after trying various flavours have opted for the crispy mint. Would not consider other firms, unless the mint flavour is discontinued! Good service when ordering online, and refills usually obtainable in my local store.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback on our ePen device. It is always nice to hear that our customers enjoy our devices and choice of flavours. If you have any queries at anytime, regarding our devices or eLiquids, the Customer Care Team will be more than happy to assist. You can contact them by telephone on: 0800 133 7350, or email at: info@govype.com.

Posted 7 years ago

“So easy to use and the order arrived very quickly. Satisfying flavours - particularly like the wild cherry. Wish the starter kits came with various strengths though as 18mg is far too strong and ultimately is a waste as not used, certainly in my case as I only use 6mg e-caps. Much better/easier to charge using the micro USB than the older screw in charger so a definite improvement there. Thanks for a great product at an excellent price.”

Helpful Report

Posted 7 years ago

Hello Grace. Thank you for your feedback, and we are glad to hear that the order arrived quickly, and that you enjoy the updated version of our ePen device. Regarding your feedback on the strengths of cartridges, that come in the starter kit, this has been forwarded onto the relevant teams. If you have any queries regarding any of our products, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“First class service. I ordered and got the item in two days. Better performance than others, but will not mention names.”

Helpful Report

Posted 7 years ago

Hello Richard. Thank you for your feedback. It is nice to hear that you are enjoying using your Vype device. If you need to contact us, regarding any of our products, the Customer Care Team can be contacted on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“Very polite person on the live chat sorted my problem out straight away. The delivery company you use (Yodel) could learn a lot from you guys on customer service!”

Helpful Report

Posted 7 years ago

Hello Craig, and thank you for your feedback. It is always nice to hear, that our customers appreciate the customer service they receive, from the Customer Care Team. If you have any queries regarding our devices, or eLiquids, you can contact us on: 0800 133 7350 (Monday to Friday 09:00 - 17:00), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“No mess, no hassle. Gives a great smoke.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are glad to hear, that you are enjoying using your device. If you need to contact us at anytime, the Customer Care Team will be more than happy to assist. You can contact them on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I like how simple and easy they are to use. Also, this time round I have managed to stop smoking with 6mg cartridges. Very pleased with the ePens and fell in love with the pebble.”

Helpful Report

Posted 7 years ago

Hello Jennifer, and thank you very much for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries regarding our devices, or eLiquids, the Customer Care Team will be more than happy to assist you. They can be contacted on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at: info@govype.com.

Posted 7 years ago

“Good value for money”

Helpful Report

Posted 7 years ago

Hello Barry. Thank you for your feedback. It is always nice to hear that our customers enjoy our products, and feel they are getting value for money. if you need to contact us, regarding any of our devices, or eLiquids, the Customer Care Team can be contacted on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“I received an ePen which failed to charge. Thank you Richard for your prompt messages and resolving the problem.”

Helpful Report

Posted 7 years ago

Hello Keith, and thank you for your feedback. We are glad to hear that the Customer Care Team were able to resolve your issue, with your device, and that you were pleased with the service offered. If you need to contact us again, regarding our devices or eLiquids, the Customer Care Team will be more than happy to assist.

Posted 7 years ago

“Arrived on time so I was very pleased with that.”

Helpful Report

Posted 7 years ago

Hello Carol. Thank you for your feedback. It is always good to hear that our customers are pleased with the service, they receive from Vype. If you ever need to contact us, regarding any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by email: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,345 reviews