VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy ... no mess”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear that you are enjoying using your device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Satisfaction without comprise”

Helpful Report

Posted 7 years ago

Hello Jacqueline. Thank you for your feedback, and we are pleased to hear that you are enjoying using your Vype product. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 7 years ago

“Easy to use, easy to carry about and fill. Really good delivery service.”

Helpful Report

Posted 7 years ago

Hello, and thank you for giving us your feedback about your device. It is always nice to hear, that our customers enjoy using their Vype e-cigarettes. If you have any queries about any of our products, the Customer Care Team are more than happy to assist. They can be contacted either by telephone on: 0800 133 7350 (Monday - Friday between 09:00 -17:00), or by e-mail at info@govype.com.

Posted 7 years ago

“Good flavour and satisfying vape to help me quit smoking”

Helpful Report

Posted 7 years ago

“So easy to use n to get replacement parts ... n the main thing saving me ££££££’s on quitting smoking .. so ... many thanks rgds Dave t”

Helpful Report

Posted 7 years ago

Hello Dave. Thank you for your feedback. We are glad to hear that you are enjoying using your device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govyep.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“Service very efficient and delivery quick!”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are glad to hear that you are enjoying using your Vype device, and are happy with the service you have received. If you have any queries, about any of our products, the Customer Care Team will be happy to assist you. They can be contacted on: 0800 133 7350 (Mondays - Fridays from 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Having smoked for 40 years, I was unable to give it up, along came Vype, wow tried it , liked it and never smoked a cigarette since, you must try them they are amazing.”

Helpful Report

Posted 7 years ago

Hello Christine, and thank you for your feedback. We are really pleased to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries, about any of our products, the Customer Care Team will be happy to assist you. They can be contacted on: 0800 133 7350 (Mondays - Fridays from 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Easy to use, good charge and great value for money.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear you are enjoying using your Vype device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by e-mail at: info@govype.com.

Posted 7 years ago

“Ordered 2 x cases for our vypes. Smart product and very swift delivery. I'll definitely order online from Vype again.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are glad to hear that you like the ePen cases to keep your device secure and protect it from getting damaged. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Really easy to use,unfortunately I don't find the battery life as good as it used to be on the new model”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. If you are experiencing issues with your device, please contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), and a member of the team will be happy to go through some troubleshooting steps with you.

Posted 7 years ago

“Gives a much better experience of vaping which satisfies the smoking urge. Also much cheaper than the real thing!”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you are happy with the transition from cigarettes to vaping. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Ease of ordering and super fast delivery 😊”

Helpful Report

Posted 7 years ago

Hello Pip, and thank you for your feedback. We are really pleased to hear, that you found ordering with Vype easy, and that you received your order quickly too. We hope that you are enjoying using your Vype device, and if you have any queries, about any of our devices, or eLiquids, you can contact the Customer Care Team, either by telephone on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“Delighted with new flavours So easy to use no mess”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you enjoy using your device. We have recently introduced some new flavours for our refillable devices, so keep checking our website regularly for new flavours, as and when we launch them. Should you have any queries, about any of our e-cigarette devices, or our eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com.

Posted 7 years ago

“Had EPEN version 1 and bought version 2 as well. Version 2 micro usb is great and I alternate between the 2 when the others charging. All so simple. No fuss no spill and a fantastically discreet pen and vape. Love the way version 2 warns of low battery. Very handy.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are glad to hear that you like the use of the ePen device, which is our most popular device. If you have any queries, regarding any of our products, you can always contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team will be more than happy to assist you.

Posted 7 years ago

“I haven’t had a cigarette...so very happy!”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying the transition from cigarettes to e-cigarettes. If you have any queries about any of our products, the Customer Care Team will be always happy to assist. You can contact them either by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“I have given up cigarettes for 18 months. I have a dependency on nicotine which is why I choose to vape. I need an odourless fluid as my wife hates any fruit or tobacco smells. I buy your Vpure odourless from outlets in the Highcross Leicester and from another stall at Beaumont Leas also in Leicester. Over the last six months or so I have dreadful trouble trying to buy or order from these outlets and have had to make several trips into the City sometimes to be told they still don’t have any because none came with the order. As I need my nicotine fix this puts me in a vary vulnerable position and almost in a panic. On one occasion as I was going abroad I had to make four trips to both locations before I had enough to cover my holiday period. I estimate that I spent somewhere in the region of £15 to £20 ponds on parking in order to get 12 x 10ml bottles. So I am extatic to find that I can order direct from you. Ordered 22 bottles all received on time. Thank you”

Helpful Report

Posted 7 years ago

Hello Anthony, and thank you for your feedback. We are really pleased to hear, that you are enjoying using your Vype device, and also with the choice of flavours available too. Although retailers do stock our products, some might not sell the full range, so if you are unable to find a particular product in store, you can check our website for the full range available. If you have any queries, about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays, excluding public holidays). Alternatively, you can e-mail the team at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“The Vype E-Pen and Pebble made quitting smoking so much easier!”

Helpful Report

Posted 7 years ago

Hello Jolie. Thank you for your feedback and we are pleased to hear that you enjoy using both the ePen and Pebble devices. If you have any queries about these, or any other of the devices in the Vype range, or about any of our eLiquids, you can contact the Customer Care Team. They will be happy to assist, and can be contacted by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“These are very good and without the mess of refilling oil as I was doing previously. The e pen is also reasonably attractive. However I think I will find the cartridges expensive as I am replacing them daily. Certainly good for holidays easier than carrying little bottles of oil.”

Helpful Report

Posted 7 years ago

Hello Margaret. Thank you for your feedback, and we are really pleased to hear, that you are enjoying using your ePen, which is our most popular device with customers. If you have any queries about your device, or any of our ePen cartridges, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“Very good will buy again”

Helpful Report

Posted 7 years ago

Hello Anthony, and thank you for your feedback. It is always nice to hear, that our customer are enjoying using their devices. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“Quick and easy service. Really pleased with my e-cigarette”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear, that you are enjoying the use of your device. If you have any queries, about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.5 based on 6,345 reviews