VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been using for 4 weeks as a quit smoking aid, excellent product! No sore throat either.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying the transition from cigarettes to vaping. Should you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail the team at: info@govype.com.

Posted 7 years ago

“They are really good size and far better than the liquid vape. Best vape. E-Pen 3”

Helpful Report

Posted 7 years ago

Hello Sue, and thank you for your feedback. It is nice to hear, that you are enjoying using our newest device, the ePen 3. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Good service quick delivery”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is nice to hear, that our customers are happy with the delivery of their products, and if you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mali at: info@govype.com.

Posted 7 years ago

“Very happy with my products would highly recommend Jo”

Helpful Report

Posted 7 years ago

Hello Jo, and thank you for your feedback. It is nice to hear, that our customers enjoy using our devices. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mali at: info@govype.com.

Posted 7 years ago

“After smoking for 20 years, it helped me stop and I’ve now been smoke free for over a year!”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are choosing Vype to do this. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mali at: info@govype.com.

Posted 7 years ago

“I bought the vype epen 3 from VIP after being fed up with other devices leaking and coils not connecting properly. I have not been disappointed with this. Great size and not overly priced. I have just purchased a load of epen 3 pods from the website. Free delivery over £35 and I received a free box of pods with my order. All the flavours and strengths are in stock on the website which is something I find I can't always get at high street stores. I have never had any problems with leaking with this device and changing the pods is so easy and hassle free. I will definitely be back for more in future. I”

Helpful Report

Posted 7 years ago

Hello Michelle, and thank you for your feedback. It is nice to hear, that you are enjoying our newest device, the ePen 3 and the choice of flavours. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mali at: info@govype.com.

Posted 7 years ago

“I had a problem with my Vype and the customer service team sorted in very quickly and supplied a new one. Top people”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad that we were able to resolve your issue for you, and if you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team. They are available on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“IIget a good feeling when i use e cigs and has stopped mefrom smoking al together”

Helpful Report

Posted 7 years ago

Hello Colin, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are choosing Vype to do this. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mali at: info@govype.com.

Posted 7 years ago

“I find this site very easy to navigate and to choose the items that you require. With a lot selection and competitive pricing and quick delivery you just cannot go wrong.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you found the website easy to navigate. It is also nice to hear, that you received your order quickly. Should you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“Very happy as ordered and expected delivery in 3 to 5 days and it's arrived in 2. You can't fault the service”

Helpful Report

Posted 7 years ago

Hello Vicky, and thank you for your feedback. We are pleased to hear, that you received your order quickly, and if you have any queries about any of our products, you can contact the Customer Care Team. They can be contacted by telephone on 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Vype has been successful in my quitting standard tobacco cigarettes which has in turn benefitted me both financially (to the tune of £250 per month) and health wise. this product appeals to me over other brands of e-cigs as they are easy to use and more efficient given that the caps do not emit leakage which you find in other products elsewhere. your service for delivery is both friendly, prompt and efficient with very good customer support and assistance from your staff online and on phone.”

Helpful Report

Posted 7 years ago

Hello Gary, and thank you for your feedback. It is always nice to hear that our customers are enjoying the transition from cigarettes to vaping, and have chosen to do this with Vype. If you have any queries about any of our products, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“They are helping me to give up smoking.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers enjoy the change from smoking cigarettes to vaping. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“Love this device! Havent had or wanted a fag since i got it! Flavours are all really nice only negative is that the battery doesnt last long at all”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers enjoy the change from smoking cigarettes to vaping. Another tip is when charging your device, always ensure the cable is plugged into either a laptop, pc or with a Vype wall plug and leave the device to charge, until the green light has gone out. Using any other method of charging can potentially damage the battery. If you have any further queries, do not hesitate to contact the Customer Care Team on: 0800 133 7350. Or you can e-mail at: info@govype.com.

Posted 7 years ago

“So easy to use, happy with the choice of flavours & strength's.”

Helpful Report

Posted 7 years ago

Hello Elaine, and thank you for your feedback. We are pleased to hear, that you enjoy using your Vype device, and the choice of flavours for your device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“After issues regarding delivery, Vype's customer service quickly sorted out the problem, even when it became complex. The products are simpler to use than other similar types of vaping and I enjoy their range of flavours.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased that to hear that the Customer Care Team have been able to resolve your issue, regarding the delivery. It is also nice to hear, that you enjoy using your device and like our range of flavours too. Should you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Very good vapour quality and good quality feel to the e Tank pro”

Helpful Report

Posted 7 years ago

Hello James, and thank you for your feedback. We are glad to hear, that you are enjoying using your eTank Pro, which is our most powerful device our of our current range. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Alternatively, you can e-mail the team at: info@govype.com.

Posted 7 years ago

“Helped me give up cigarettes”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear, that you are enjoying the transition from cigarettes to vaping. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and the team will be happy to assist.

Posted 7 years ago

“Plenty of choice, good vapour, e pen and new e pen are excellent, customer service and delivery is also very good”

Helpful Report

Posted 7 years ago

Hello Keith, and thank you for your feedback. It is nice to hear, that you are enjoying using your ePen 3 device. If you have any queries, regarding any of our devices/eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“A great alternative to normal cigarette”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers enjoy using their Vype devices. If you have any queries, regarding any of our devices/eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“My wife uses these after umpteen years of the real weed smoking up to 50 cigerettes a day. She has now been weed free for over 5 years using e-cigarettes which has been much better for her health. She loves the flavours but with a nicotine content. I just wish you could get the batteries separate as they only last about 3-4 months with constant use. You have to buy the complete starter pack.”

Helpful Report

Posted 7 years ago

Hello Michael, and thank you for your feedback. It is always nice to hear, that our customers enjoy the transition from cigarettes to vaping, and are choosing Vype to do this with. If you have any queries, regarding any of our devices/eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.5 based on 6,345 reviews