VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are great! Simple to use and very neat and tidy”

Helpful Report

Posted 6 years ago

Hi Lucy, thank you for your review. We're very happy to know you find the device easy to use and that this is simplistic. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I do really like these Epens as they are easy to maintain and swap flavours on the go, however the only thing putting me off continuously using this product is the lack of puffs per capsule. 200 puffs per cap is nowhere near enough for my vaping needs especially since quitting smoking.”

Helpful Report

Posted 6 years ago

Hi Hannah, thank you for your review. We're happy you find the device easy to use. It does offer 200 puffs however this varies as everyone will use the device differently. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“My hubby brought me my vype for Christmas after I had been looking into them and being really confused with all the different vapes on the market, I really like my vape and have cut Cigarettes out completely, I am currently on day 12 of no cigarettes! I went online to order some different flavour cartridges, although I’m still using my menthol one that came with my vype, ordering was easy and they arrived within a couple of days including a free Sample of a new flavour mango with nicotine salts”

Helpful Report

Posted 6 years ago

Hi Catherine, thank you for your great feedback! It's great to know we can offer an alternative on your journey to stop smoking. We're happy to know this is working for you and that you find it easy to order. We hope you enjoy the new Tropical Mango pods from our vPro range! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

Also, If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Sleek design, easy to operate, good variety of flavours to choose from. Have already recommended friends to use vype.”

Helpful Report

Posted 6 years ago

Hi Tom, thank you for your 5 star review! We're delighted you are happy with the variety available and you find the device easy to use. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Etank pro2 is an excellent vaping experience, it's great that it turns off automatically to save battery life and it's very durable due to the nature of the casing.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! It's great to hear that you are enjoying your eTank Pro 2. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great product and first class service”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Brilliant thanks”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Love the ease of use and the light weight. Terrific all round piece of equipment. I would have liked a more intense flavour but that is my own personal taste.”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback, we are pleased to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Well branded, packaged and efficiently delivered - hype has increased its presence in UK retail stores too which has made this my go-to brand since I quit smoking. Their ePen was the only method I could find after a year of attempts to quit which worked. Since then, I have consistently had positive experiences ordering from the brand. Initial feedback I gave on the website was taken on board and changes made to their site swiftly after. I very much appreciate their rewards/points system as a frequent buyer. Would like to see the ability to order greater than 10 ePen refills (rather than order multiple times). Definitely recommend.”

Helpful Report

Posted 6 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very good product is the epen 3 and not having to mess about with manually refilling it make using it very easy.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying the ePen 3. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Nice flavour”

Helpful Report

Posted 6 years ago

“30 yrs of cigarette smoking habit... just gone!! Love the vype.”

Helpful Report

Posted 6 years ago

Thank you for the great review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I've gone from 20 a day yo none just using the pen. love the range of flavours and battery life is pretty good. sleek looking and also discreet if required !!”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that you are enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I started using the Vype epen 3 on the sixth of November on the advice of "D" at vape2vape's shop Sudbury Hill. Since then I have not smoked one cigarette and am thankful to D and Vype for making it so easy. If I have criticisms of Govype it is that I have had to order my 6mg pods online as they do not appear to be supporting my local shop with the new flavours and stock which is where I would prefer to buy. Also please get on with the Pod bin and recycling as I get annoyed just throwing recyclable items in the bin.”

Helpful Report

Posted 6 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. We have several shops available throughout the UK that does carry different strength pods. We have a store locator listed on our website. We also have a disposal policy on our website for instructions on how to recycle and dispose of our products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great product.Great value for money. Fantastic and helpful team. Couldn't recommend any higher. Keep it up Vype team”

Helpful Report

Posted 6 years ago

“Vype ePen 3 is simply awesome. No mess, elegant, and good quality with nice flavour options to chose from. Although a light smoker in the past (maybe one pack to maximum two packs a week), it helped me quit cigarettes as well, and this is a fact. Question: any chance manufacturers of Vype will try and produce new flavors in the future such as “pipe tabaco”, or “cigar” or similar? That would be awesome. Thank you!”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review all the way from Canada! We're delighted you are happy with your ePen 3 device. It is great to know this has helped you stop smoking as an alternative. We are always looking to develop new flavours for our products and your feedback will be passed to our development team. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Really enjoying the vype vape no could or messy liquids to bother about, has helped me cut down on cigarettes.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted you are enjoying your Vype device. It's great to know we are offering you an alternative to smoking. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Great quality and easy to use.”

Helpful Report

Posted 6 years ago

Hi Paul, thank you for your 5 star review! We're delighted you are happy with the quality of your Vype device and that you find this easy to use. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“I've tried a few vape products having recently given up smoking. Juul and Bo and now the vype. Overall the vype epen3 stacks up very well. The vape products more cloud than the juul and had a more satisfying "hit". It's pods are not consistent than the bo, with less leakage. There's a couple of drawbacks, but they're minor (pods don't click and are annoying to remove and I prefer the charging gadget for the juul which isn't a wire) but all in all I'd recommend this, for sure. It's also marginally cheaper than a Juul, which is great.”

Helpful Report

Posted 6 years ago

Hi, thank you for your review and feedback. We're happy to know you feel the ePen 3 compares well to other products on the market. It's good to know the product has also proved satisfying for you. We appreciate the feedback and time taken to offer this review. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Always a good product”

Helpful Report

Posted 6 years ago

VUSE is rated 4.5 based on 6,348 reviews