VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

Write Your review

Tell us how VUSE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new Vype e-cigarette has stopped my craving for a cigarette also the smell of normal cigarettes has gone ie clothing,breath, overall l couldn’t be happier.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device with the transition from cigarettes to vaping. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“A very satisfactory alternative to cigarettes.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“Vype ecig is so easy to use.and delivery is quick too.”

Helpful Report

Posted 7 years ago

Hello Sandra, and thank you for your feedback, and we are glad to hear that you are enjoying using your device. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“I use the Epen 3 which is discreet and a handy size to carry around.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using you ePen 3 device. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays – Fridays 09:00 – 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“Great prices..very reliable and easy to use,excellent batteries life and easy to use”

Helpful Report

Posted 7 years ago

Hello Alan. Thank you for your feedback. We are so glad to hear, that you are enjoying our products, and find them easy to use. Should you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at:info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“I have an etank pro, one of my 3 ecigs, and it’s the only one that hasn’t leaked. Magic. Easy to use, refill and recharges quickly.”

Helpful Report

Posted 7 years ago

Hello Margaret, and thank you for your feedback. We are glad to hear that you enjoy using your eTank Pro device. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“ORDER ARRIVED IN TIME. SERVICE BRILLANT. WILL ORDER AGAIN SOON. WELL DONE.”

Helpful Report

Posted 7 years ago

Hello Yvonne and thank you for your feedback. It is nice to hear, that you are impressed with the service you have received from Vype. Should you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays to Fridays, 09:00 - 17:00). Also, you can e-mail the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“the vype 3 is an amazing device and so easy to use, the downside is the price of the pods vipe are missing a trick here if they made the pods cheaper or put 3 pods in a pack they would clean up with this system as the liquids are top quality as well what a shame its just not affordable to use all the time, kind regards nick”

Helpful Report

Posted 7 years ago

Hello Nicholas, and thank you for your feedback. The new ePen 3 cartridges hold 2ml of eLiquid per cartridge, compared to 1.5ml with the ePen2 cartridges, but we have forwarded your comments to the relevant teams. Should you have any further queries, regarding our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350. Or you can e-mail at: info@govype.com, and a member of the team shall be happy to assist.

Posted 7 years ago

“Vype e-cigarette is a great product and a brilliant substitute for cigarettes.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are using Vype to do this. Should you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350. Or, you can also e-mail the team at: info@govype.com.

Posted 7 years ago

“Having tried a lot of e-cigarettes in the past vype have been the best by far. Great product highly recommended products”

Helpful Report

Posted 7 years ago

Hello Linda, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and that you like using Vype. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350. Or, you can also e-mail the team at: info@govype.com.

Posted 7 years ago

“Saving money,, cheaper to run ,, different flavours”

Helpful Report

Posted 7 years ago

Hello Dave. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device, and also our choice of flavours. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Easy to use, easy to refill what more do you want”

Helpful Report

Posted 7 years ago

Hello Sharon, and thank you for your feedback. It is nice to hear, that you are enjoying using your Vype device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I love the new vype e pen, it's the best yet! I did worry because you only get two cartridges instead of three but I recently found out that you get more eliquid in the cartridges than the previous ones so I guess it evens out and the price is still better online than in the shops. Great stuff guys thanks a lot 😊”

Helpful Report

Posted 7 years ago

Hello Tom. Thank you for your feedback. The new ePen 3 cartridges are bigger (2ml) than the previous ePen cartridges (1.6ml) so hold more eLiquid. If you have any queries, you can contact the Customer Care Team, who will be more than happy to answer any questions you might have. You can contact them on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“I ordered from the Vype site on the evening of 16/4/18. Next morning,17/4/18...my order was delivered !! How quick is THAT ??? Amazing service! VERY impressed!”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, regarding the delivery of your items. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Great taste and flavour! Haven’t smoked a real cigarette since I’ve had this”

Helpful Report

Posted 7 years ago

Hello Robert, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are choosing Vype to do this. If you have any queries, about any of our products, you can contact the Customer Care Team on Monday - Friday, between 09:00 - 17:00 on: 0800 133 7350. Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“E cig is great. As I brought It it at Tesco I assumed they would stock the coils and was extremely disappointed they didn't which meant I had to wait 4 days for them to be delivered.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. As it is a commercial decision by retailers, on what of our products they chose to sell, they may only sell a limited range. But, if you contact Vype direct, you can always order any accessories for our devices, with a range of delivery options to suit your needs. Alternatively, our sister company VIP have kiosks at most major shopping centres across the UK, and they also stock our products. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Very satisfying hit”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, regarding our devices. It is always nice to hear from our customers, that they enjoy using our products. If you have any further queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who will be happy to help on: 0800 133 7350. Or you can e-mail at: info@govype.com.

Posted 7 years ago

“Stops me smoking the real thing and works out cheaper.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you enjoy using our devices. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“therea good substitute for giving up smoking although the price is quiet high”

Helpful Report

Posted 7 years ago

Hello Tina. Thank you for your feedback, and we are glad to hear that you are enjoying the transition from cigarettes to vaping. Should you have any further queries, the Customer Care Team are more than happy to assist. You can contact them by telephone on: 0800 133 7350, or you can e-mail them at: info@govype.com.

Posted 7 years ago

“Cigarette free for 3 years”

Helpful Report

Posted 7 years ago

Hello Gillian. Thank you for your feedback, and we are glad to hear that you have made the transition from cigarettes to vaping. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews