VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“eTank Pro is an amazing all-rounder: great vape, long lasting atomisers, good battery life and compact.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“Wide variety of flavours (I've settled for Vanilla as my favourite). Fast recharging Easy to swap refills as often as I want Quick & easy to check how much is left”

Helpful Report

Posted 7 years ago

Hello Angela, and thank you for your feedback. We are pleased to hear that you are enjoying using your device and the range of flavours available. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“By far the best e-cig I've tried, love the fact that there is no leaking, making them much easier to carry in a bag or pocket. The only down side is the price of the cartridges, would use more constantly if it was more cost effective.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your e cigarette device. Should you have any queries regarding your device, or any of our cartridges you can contact the Vype Customer Care Team, on 0800 133 7350, or by email at - info@gvype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“Very very disappointed with the delivery of the package- £2.49 and still not received 1 week since ordered. Customer service offered either cancellation or wait. I am very unhappy”

Helpful Report

Posted 7 years ago

Hello Ian and thank you for your feedback. We were sorry to hear of the issues you had encountered with the delay in your order reaching you, from the courier company. We regularly monitor the performance of the company that delivers our products on our behalf, and your comments have been forwarded to the relevant departments, to make them aware of the issues you encountered with your order.

Posted 7 years ago

“Simple to use and nice flavours delivers quick and easy of the web site all good 👍”

Helpful Report

Posted 7 years ago

Hello Steven. Thank you for your feedback. We are pleased to hear that you are enjoying using your device and the flavours available for your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“They're so easy and so satisfying.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“This is a perfect vype product, I have had three of these now always keeping one as a spare. Simple to use. I would highly recomend this product.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your Vype e cigarette device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“60 a day to 0 since Father's Day 2010 after 60 years of heavy smoking.First order of 12 ml grams and copying well .Thank you from me and my grand kids.”

Helpful Report

Posted 7 years ago

Hello William, and thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“I have used many e-cigarettes and the ePen is there only one I have stuck with and has helped me giving up the cigarettes.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your ePen device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“I have tried others but they all seem to burn the back of my throat the vype didn't very smooth just need more flavours in the shops”

Helpful Report

Posted 7 years ago

Hello Helen. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“I have been using Vype for a while now and have had no problems ordering or using the product, its a great taste and very easy to use.”

Helpful Report

Posted 7 years ago

Hello Mark. Thank you for your feedback. It is always nice to hear that our customers enjoy using our devices. If you need to contact us, you can either telephone the Customer Care Team on, 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or by email at, info@govype.com.

Posted 7 years ago

“Easiest way to quit smoking by far - tried everything previously with no success but with the Vype im not even tempted to touch a cigarette, i still kill the cravings but with no nicotine and beautiful flavors its been so simple to quit smoking!”

Helpful Report

Posted 7 years ago

Hello Samantha. Thank you for your feedback. We are glad to hear, that you are enjoying using your Vype device. If you have any queries regarding your device, or any of our eLiquid Bottles/Cartridges, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I've been a smoker for many years but when i tried the Vype epen I stopped buying cigarettes and have saved a lot of money. I would never go back to cigarettes again, I love my Vype epen x”

Helpful Report

Posted 7 years ago

Hello Julie. Thank you for your feedback. It is always good to hear that our customers enjoy using our devices. If you have any queries regarding your device, or any of our cartridges, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00 Monday - Friday), or by email at: info@govype.com.

Posted 7 years ago

“Good smoke 💨 would like to be able to buy it in larger bottles”

Helpful Report

Posted 7 years ago

Hello Michael. Thank you for your feedback. We are glad to hear that you are enjoying using your Vype device and the choice of flavours from our eLiquid Bottle range. If you have any queries, regarding your device or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by email at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Excellent service from Vype”

Helpful Report

Posted 7 years ago

Hello Alan. Thank you for your feedback. We are always pleased to help our customers where we can, with any queries they may have about any of our products. If you have any queries, regarding your device or any of our eLiquid Bottles or Cartridges, you can contact the Customer Care Team on 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by email at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The efficient delivery time and great flavoured e-pen collection.”

Helpful Report

Posted 7 years ago

Hello Najla. Thank you for your feedback. We are glad to hear that you are enjoying using your Vype device. If you have any queries, regarding your device or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by email at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“E-Pen and the new flavours collection is cool.”

Helpful Report

Posted 7 years ago

“Nice and thin e pens more discreet”

Helpful Report

Posted 7 years ago

Hello Sue and thank you for your feedback. We are glad to hear that you are enjoying using your Vype device. If you have any queries, regarding your device or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by email at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I've stopped smoking using Vype it's amazing, easy to use and a wide variety of flavours & strengths- thanks Vype 10 months now”

Helpful Report

Posted 7 years ago

Hello Beverley and thank you for your feedback. It is always good to hear that our customers enjoy using our devices. If you need to contact us regarding your device, or any of our eLiquid Bottles/Cartridges, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Best e cigarette i have used the vype e pen is so easy to use, no leaks and always super quick delivery.”

Helpful Report

Posted 7 years ago

Hello Becki. Thank you for your feedback, regarding the ePen device. It is always good to hear that our customers enjoy using our devices. If you need to contact us regarding your device, or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.5 based on 6,345 reviews