VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vype are the reason I've been able to give up smoking finally. I really like the Epen and the fact that you don't have to have open bottles of liquid around - and that you can reduce the nicotine over time.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are glad to hear you are enjoying using your device and are finding it easy to use. If you need to contact us regarding your device, or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The Vype pen ecig is brilliant if you don't want the hassle of filling tanks and changing coils. It is cheap and so easy to use. There is a good range of flavours in easy to use cartridges.”

Helpful Report

Posted 7 years ago

Hello Emma. Thank you for your feedback. We are glad to hear you are enjoying using your device and are finding it easy to use. If you need to contact us regarding your device, or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I like the product, delivery and customer care is great. Only issue, last few months, I have had no emails when product dispatched, delivered etc, not sure if due to change in courier?”

Helpful Report

Posted 7 years ago

Hello Matthew. Thank you for your feedback. We are always pleased to hear that our customers enjoy using their device, and that you were happy with the service offered by the Customer Care Team. If you need to contact us regarding your device, our eLiquid Bottles /Cartridges, or your orders, you can contact the Vype Customer Care Team, either by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at - info@govype.com, and a member of the team will he happy to assist.

Posted 7 years ago

“Very easy to use!!!”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are always pleased to hear that our customers enjoy using their device. If you need to contact us regarding your device, or our eLiquid Bottles or Cartridges, you can contact the Vype Customer Care Team, either by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at - info@govype.com, and a member of the team will he happy to assist.

Posted 7 years ago

“Brilliant quick delivery, easy to use website and great quality products.”

Helpful Report

Posted 7 years ago

Hello Lindsay. Thank you for your feedback, and we are pleased to hear that you are enjoying using your device. If you have any queries regarding any of our products, you can contact the Vype Customer Care Team on 0800 133 7350, or email at info@govype.com.

Posted 7 years ago

“I've tried various cheaper e-cigarettes which tend to break after a short amount of time. These are high quality which last and when you need spare accessories, delivery is fast. Thanks a lot.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are glad to hear that you are like your Vype device. If you need to contact us regarding our devices or eLiquid Bottles/Cartridges, you can contact the Customer Care Team, either by telephone on, 0800 133 7350, between the hours of 09:00 - 17:00 Monday - Friday, or email the team at, info@govype.com.

Posted 7 years ago

“Post-purchase custom service is remarkable”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. It is always nice to hear that our customers are pleased with the level of customer service they receive. If you need to contact us regarding any of our devices or eLiquid Bottles/Cartridges, you can contact us by telephone on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00) or email at info@govype.com.

Posted 7 years ago

“Absolutely in love with this product, helped me stop smoking straight away. Wouldn't be without it now! Gone from 20 or 30 a day to 0 straight away very very impressed”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you have been able to stop smoking, using one of our e cigarettes. If you need to contact us regarding our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“Great product”

Helpful Report

Posted 7 years ago

Hello Ewa. Thank you for your feedback and we are pleased to hear you are enjoying your device. If you need to contact us regarding our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“Quick delivery and even better prices”

Helpful Report

Posted 7 years ago

Hello Lois, and thank you for your feedback. If you need to contact us regarding our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“Great product at a great price.”

Helpful Report

Posted 7 years ago

Thank you for your feedback and we are glad to hear you are enjoying using your Vype device. If you need to contact us about any of our products, you can call us on: 0800 133 7350, or email us at: info@govype.com.

Posted 7 years ago

“Love the e-pen because it is not noisy, it doesn't leak and the new flavours are really good”

Helpful Report

Posted 7 years ago

Hello Ian and thank you for your feedback. We are pleased to hear that you are enjoying using your ePen. If you need to contact us regarding your device, or for any of our ePen cartridges, you can either telephone the Customer Care Team on - 0800 133 7350 (Monday - Friday 09:00 - 17:00), or email them at - info@govype.com.

Posted 7 years ago

“I have used Vype e- cigarettes for the last two and a half years and since I started using Vype I have not had a cigarette for those two and a half years so it helped me to stop smoking straight away.”

Helpful Report

Posted 7 years ago

Hello and thank you for your email. We are pleased to hear that you are enjoying using your Vype device, and that it has helped you in quitting smoking. If you need to contact us about any of our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on either: 0800 133 7350 or info@govype.com.

Posted 7 years ago

“They have helped me stop smoking.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. It is always good to hear that our devices have helped people quit smoking. If you need to contact us regarding your device, you can call the Customer Care Team on 0800 133 7350, or email them at info@govype.com.

Posted 7 years ago

“I can now enjoy the experience of smoking with out worrying about the damage that a tobacco cigarette would cause. Also I am loving the flavours, at the moment I have honeydew melon. Another advantage is that I find it cheaper and you don't smell of stale smoke.”

Helpful Report

Posted 7 years ago

Hello Suzanne and thank you for your feed back. We are really glad to hear that you like using your Vype device and our eLiquid Bottle flavours. If you need to contact us regarding your device or our eLiquid bottles/cartridges, you can contact the Customer Care Team on: 0800 133 7350, between the hours of 09:00 - 17:00 Mondays - Fridays, or alternatively, you can email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I think vipe e cigarettes are much better . Then normal cigarets . And so much better On price . I'm so pleased”

Helpful Report

Posted 7 years ago

Hello Marion. Thank you for your feedback, and we are glad to hear you are enjoying using our devices. If you need to contact us at anytime, the Customer Care Team are available by telephone on: 0800 133 7350, or you can email them at: info@govype.com.

Posted 7 years ago

“Have drastically cut down on my 'normal tobacco' smoking. Also it is saving me money.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are really pleased to hear, that you are enjoying using your Vype device, and that it has helped you reduce smoking cigarettes. If you need to contact us regarding your device, or any of our eLiquid Bottles or Cartridges, you can either contact us on - 0800 133 7350 (between the hours of 09:00 - 17:00 Monday - Friday), or by email at - info@govype.com.

Posted 7 years ago

“Just as it is...”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. If you need to contact us, regarding your Vype device or our eLiquid Bottles or Cartridges, you can contact the Customer Care Team on 0800 133 7350 or by email at info@govype.com.

Posted 7 years ago

“Got exactly what I wanted”

Helpful Report

Posted 7 years ago

Thank you for your feedback. If you need to contact us at anytime, you can contact the Customer Care Team, either by telephone on - 0800 133 7350 or by email at - info@govype.com and a member of the Customer Care Team will be happy to assist.

Posted 7 years ago

“The Ebox provides the closest system to a cigarette that I have come across. Simple to use and the customer service is excellent.”

Helpful Report

Posted 7 years ago

Hello Daniel and thank you for your feedback. It is always good to hear that our customer's are enjoying using their device. If you need to contact us at anytime regarding your device or our eLiquid bottles, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,345 reviews