VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,343 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,343 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm a regular purchaser of Vype eliquids - great product and more important from a trusted supplier (BAT). I'm also a product marketer so I think could be even better if.... 1. As an ex smoker your nicotine content is too low (18mg/ml is your max). 2. Available in 30ml bottles (10ml is too small and not economic) 3. Plastic of bottles is too stiff - so not easy to squeeze! Thx and keep up the good work! clydemac@btconnect.com”

Helpful Report

Posted 8 years ago

“Quick delivery once the order had been placed. Issues with web site and ordering system caused an issue otherwise it would have been 5*****”

Helpful Report

Posted 8 years ago

“Ordered a Vype "eBox". The size is nothing like what it is in the photographs. In real life, it's absolutely HUGE!! It's basically the size of a packet a 20 cigarettes. And a whole lot heavier. If you're considering using this when out and about, you'd really want to consider its size and weight more carefully. On the other hand, everything else about the eBox is top notch. I also own an eTank and an ePen. Their locking mechanism aren't foolproof and tend to sometimes go off by mistake if you carry them around in your pocket ("Is that smoke coming from your crotch or are you just happy to see me?") The eBox now incorporates an extra switch in the bottom of the device (which makes the "3 clicks" locking somewhat redundant). You can adjust the voltage and the draw to your liking (personally like it on a medium voltage with the air draw nearly all the way closed), although at maximum it doesn't produce the billowing amounts of vapour some others on the market can. If you're coming from smoking cigarettes, you probably aren't looking to surround yourself in a cloud of vapour just for show anyway. The e-liquid container is far too small (only usable from 0.5 to 2.0 ml), but that's more to do with UK legislation than Vype. Very welcomed that atomiser replacement is now less expensive (£8 for 3 instead of £5 per eTank clearomiser) but it's going to break the bank if and when you have to replace the clearomiser.”

Helpful Report

Posted 8 years ago

“A stronger (23mg/ml nicotine?) Master Blend ePen would be perfect.”

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Posted 8 years ago

“Great service quick delivery.. Would be even better if the mix berries for e pen came with deals to buy in bulk.. Also if pen could produce more of a cloud effect that would when vaping.. But overall very satisfied with the product. Thanks you”

Helpful Report

Posted 8 years ago

“EPen good for putting in "handbag" etc. No more leeks . I find the ecap flavours to be a bit bland , but because the pen is easy to assemble and use , and I don't use everyday, that negates poor flavour. I would recommend to anyone who wants a pen to use on the go for short periods of time. The price seems a bit excessive but there again that's always the case when restricted to one online site t o choose different strengths etc. The shops that stock them only have the one colour of pen and only the high strength caps.”

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Posted 8 years ago

“I find the cartridges rather expensive and its costing me more to give up smoking. Found golden tobacco great flavour but wish they were cheaper”

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Posted 8 years ago

“Just started using it using it at work not keen on the nicotine flavour bit harsh but going to stick at it wish me luck ????”

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Posted 8 years ago

“I would have given five stars, but I have now had 2 faulty e-pens (second generation). One of which I telephoned to report and a new one was sent out (battery number H60260351B ep2) First class customer service! However, when this is charged, after 3clicks, green light, press for white light and get red flashing light. This also happened with the first ep2. Worked fine for about 4 or 5 charges, but battery life very short and then refused to work at all. I have a first generation e-pen, which is still working successfully ( battery number H51250067B May 15). I still have second ep2. (Should I return it or phone up again?)”

Helpful Report

Posted 8 years ago

“Great service and delivery from Vype. A few teething issues but quickly sorted and I'm now several weeks free of cigarettes.”

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Posted 8 years ago

“I have tried a few different brands before buying the vype e pen and I believe it to be the best so far. I enjoy the majority of flavours but I wished there was more choice.”

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Posted 8 years ago

“Very impressed, good service and I have stopped smoking !”

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Posted 8 years ago

“Great device, great design. Love the use of capsules rather than liquids. Would just like to see more variety in available flavours”

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Posted 8 years ago

“Good, easy to use, helps ti quit smoking however have developed chest infection twice since using this product”

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Posted 8 years ago

“Only been using 5 days but amazed that I haven't needed or wanted to smoke a "real" cigarette!! Hopefully this will continue.”

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Posted 8 years ago

“The product delivers and so does the mail.”

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Posted 8 years ago

“The products, availability and service I received from Vype were good, after an initial hiccup with a discount code, your customer services were excellent, taking my order verbally and despatching it same day. Will continue to be a customer of Vype products.”

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Posted 8 years ago

“Best one I've used so far.”

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Posted 8 years ago

“excellent product but ecap and estick tips are too expensive”

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Posted 8 years ago

“Always delivered on time and of high quality with so many flavours and strengths to choose from. My only real criticism is that the 'new' vype pens don't seem to be as good as the originals. The batteries run out a lot quicker and can't be charged in the same way, the USB does not appear to be as effective. I take full advantage of the free postage and extra box of e-caps when ordering. Thanks for a quality product, can we have another 50% discount weekend?!!!! Peter Drew”

Helpful Report

Posted 8 years ago

VUSE is rated 4.5 based on 6,343 reviews