Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,152 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

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Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very easy to get a voucher by phone”

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Posted 2 years ago

“Amazing service! I order the wrong chain online and they personally rang to tell me and offer me a different one which was cheaper and refunded me the difference! Amazing customer service and fast delivery.”

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Posted 2 years ago

“Great service. Beautiful products.”

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Posted 2 years ago

“I haven't purchased a lot from Walker and Hall, however, it is becoming my favourite store. I usually order online but when I have been instore the staff have been very helpful and pleasant to deal with. Love the variety of old and new.”

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Posted 2 years ago

“Amazing service. I accidentally bought the incorrect thing online and it was sorted instantly when I called on a Sat too.”

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Posted 2 years ago

“I found the web site very easy to navigate. Nice selection of jewellery. I found exactly what I wanted.”

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Posted 2 years ago

“This is the first purchase I've made, and I was very impressed! I loved the packaging, and it was SO insanely fast to get here, even with custom engraving. It's stunning and I couldn't possibly be any happier with it :D Fantastic Christmas present.”

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Posted 2 years ago

“Delivery was quick, they are are they were advertised. Very happy.”

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Posted 2 years ago

“Yet again I have received fabulous service from W&H - thank you! My out-of-the-ordinary problem was sorted out within the same day by Rima, and I was very grateful for her time and patience.”

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Posted 2 years ago

“Efficient service”

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Posted 2 years ago

“great company!”

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Posted 2 years ago

“Great service, very professional staff, wonderful choice of jewelry!”

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Posted 2 years ago

“Beautiful jewellery fabulous service”

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Posted 2 years ago

“It was easy to order and arrived quickly. It is a lovely bracelet”

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Posted 2 years ago

“It was a little hard to find the greenstone section on the website but once I found it everything else was easy! Stoked with the free gift with purchase too.”

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Posted 2 years ago

“I like the complimentary gift-wrapping service. The website is not difficult to navigate through. The range of products available is quite nice. Customer service through live chat was good - now I just need to wait 2 days for my voucher to be converted to an e-voucher. Thanks.”

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Posted 2 years ago

“Excellent customer service with my online order and very helpful communication . High quality product. Thank you”

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Posted 2 years ago

“Excellent service and delivery!”

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Posted 2 years ago

“Great service and very fast delivery would praise your service”

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Posted 2 years ago

“Effortless- probably one of the best online B2C customer experiences I've ever encountered from browsing to delivery - 1st rate”

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Posted 2 years ago

Walker and Hall is rated 4.8 based on 5,152 reviews