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Walker and Hall Reviews

4.8 Rating 4,812 Reviews

97 %

of reviewers recommend Walker and Hall

Company Reviews

Product Reviews

4.8

Based on 4,812 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 4 star review on 18th December 2023

Walker and Hall 5 star review on 26th November 2023

Walker and Hall 5 star review on 22nd November 2023

Walker and Hall 5 star review on 29th October 2023

Walker and Hall 5 star review on 26th October 2023

Walker and Hall 5 star review on 10th October 2023

Walker and Hall 5 star review on 16th September 2023

78

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products are really lovely, and the Bayfair team are great. However, the website could do with a decent upgrade. I find items in my wishlist disappear. Also, the chat system doesn't have a way to end the chat, once the conversation is to continue by email.”

Posted 7 months ago

“Have just joined up with walker and hall so far so good cheers”

Posted 9 months ago

“Lovely chain”

Posted 1 year ago

“Unfortunately I didn’t realise it was going to be so small though it is a nice necklace I am a bit disappointed..”

Posted 1 year ago

“I like my new earrings but when I ordered them your website said that a signature would be required for it to be delivered. The NZ Post notification also stated that a signature was required. To my horror I saw that it had been delivered to my mailbox on the street.”

Posted 1 year ago

“everything in this shop is so cute but extremely expensive”

Posted 1 year ago

“With the website not stating public holiday hours for delivery and fees which it would include, admin had fixed the problems and sent out a private driver to deliver the order.”

Posted 1 year ago

“Nice cufflinks however the engraving wasn’t at par. Just wished they doubled checked before shipping because the engraving in one of them was crooked, significantly smaller than the other one, and the lines did not meet. Had to resend it and wait again for them to send a new one back to me. But they do ship fast!!”

Posted 1 year ago

“Quick delivery, not really competitive nor the best quality product.”

Posted 1 year ago

“While the service and the delivery was prompt. And the products were correct. I feel it is inappropriate to write the contents of the wrapped packages on the front of the nicely wrapped packages for the receiver to be able to see and know what is inside.”

Posted 1 year ago

“I am really disappointed with my purchase, particularly the clasp, it is particularly small and very difficult to do up and undo!”

Posted 1 year ago

Hi Neryl, thanks for your review. We are really sorry to hear that and would love to help fix the clasp for you. Are you able to visit any of the Walker & Hall stores?

Posted 1 year ago

“Love the product but asked for it to be gift wrapped and it wasn’t so a bit disappointing”

Posted 1 year ago

“Lovely necklace i bought for my partner but unfortunately it's too small :(”

Posted 2 years ago

“I was disappointed with the Karen Walker bag that was crumpled and did not have the high quality of careful packaging expectation.”

Posted 2 years ago

“Misleading information, in my opinion, on the website. Was dealt with well though.”

Posted 2 years ago

“I ordered two items click and collect with gift wrapping. I apparently was entitled to free earrings too. I collected, and all in my bag was 3 gift wrapped parcels with nothing stating what was what? I have had to unwrap 2 parcels and re-wrap to make sure I give the correct gift to the recipients... total misuse of staff hours and customers..... (when I ran a fragrance counter we used to put a bit of easily removed paper on multiple gift purchases easily removed with what were the contents..)”

Posted 2 years ago

“Hi there, I was very disappointed, because I thought when I buy something above $50 I would get free wrapping paper. I saw my friend buyp the same one as me, but she got a beautiful wrapping paper with a black ribbon. I only got it in a box and a paper bag but no wrapping Paper at all And actually I really hoped there is a wrapping paper, because I wanted to give this as a Christmas present for my daughter, really disappointed. Cheers, Johanna”

Posted 2 years ago

“Bought watch fob silver chain. Pretty chain not as substantial as I hoped and the watch fob is a slide rather than a feature of a feed through chain.”

Posted 2 years ago

“The response time is awesome. I dis ask for click and collect. My tracking number shows that it will be delivered to the address given? Just like to know why that is.”

Posted 2 years ago

“Ordering on line is not the same as in person.”

Posted 2 years ago

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Walker and Hall is rated 4.8 based on 4,812 reviews