Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.83

4.8 Rating 4,813 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 4,813 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 4 star review on 18th December 2023

Walker and Hall 5 star review on 26th November 2023

Walker and Hall 5 star review on 22nd November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online duty free shopping with no ristriction on minimum amount you have to spend for overseas residents. I just wish instore staff told me about this for all my previous purchases.”

Helpful Report

Posted 6 years ago

“My Michael kors watch arrived just pushed into a in a Mark Jacob box But I did not wait long for the delivery”

Helpful Report

Posted 6 years ago

“The bracelet arrived and it had been gift wrapped so beautifully and everything but unfortunately my sister opened it today for her birthday and it was really dirty. We had to go and buy jewellery cleaner which thankfully got it off but it was a shame that we had to spend extra to clean the bracelet. Other than that, the service was really good and it came overnight which was awesome!”

Helpful Report

Posted 6 years ago

“Chain I purchased came as described and in beautiful packaging however there was a massive knot in it which took me about an hour to get out this was very frustrating and time consuming not to mention niggly”

Helpful Report

Posted 6 years ago

Hi Crystal - Thank you so much for making us aware of this! We will definitely make sure we take more care checking over the item before we send it out in the future. We know how difficult knots are to get out! We hope to impress you next time you shop with us in store or online. :) Kind Regards, The Walker & Hall Orders Team

Posted 6 years ago

“Very happy with the watch. Did purchase the wrong one and exchanged it at walker and hall lampton quay. Didnt give 5 star as I wasn't served upon arriving. She saw me come in and went to the back room. Felt very judged as I walked in with my daughter. Need better customer service”

Helpful Report

Posted 6 years ago

“You did with the quick and excellent service however you forgot to write the amount on the gift card.... Little bit awkward”

Helpful Report

Posted 6 years ago

“lovely product”

Helpful Report

Posted 6 years ago

“Fast delivery, but flawed presentation of the gift. Better luck next time? Good service.”

Helpful Report

Posted 6 years ago

Hi Chang - Thank you so much for your feedback! We have investigated the issue with the ribbon on your Walker & Hall bag being cut and we can reassure you that this is a once off and we apologise for any inconvenience this has caused. We have responded to your email and we will make sure we are more careful in the future. We hope to impress you next time you shop with us in store or online! Kind Regards, the Walker & Hall Orders Team.

Posted 6 years ago

“Friendly service”

Helpful Report

Posted 6 years ago

“Great selection, friendly staff, products well presented.”

Helpful Report

Posted 6 years ago

“Fair enough”

Helpful Report

Posted 6 years ago

“A wider range of mid-priced jewellery, and semi precious stones needed.”

Helpful Report

Posted 6 years ago

“Great service, everyone is always so friendly and helpful.”

Helpful Report

Posted 6 years ago

“Customer service is excellent but the products are far too small for me, and I'm not unusually large at all.”

Helpful Report

Posted 6 years ago

Hi Miranda, thank you so much for your kind words and feedback! We have added some product measurements to the original bracelet you purchased. I hope you enjoy your new jewellery!

Posted 6 years ago

Walker and Hall is rated 4.8 based on 4,813 reviews