Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,150 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

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Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so impressed with your customer service and parcel delivery for online orders! I live in the rural and I wasn't expecting for it to be delivered overnight. I only bought a small item but it was beautifully wrapped as a gift as requested. Thank you Walker and Hall. I'll definitely buy more in the future :)”

Walker and Hall 5 star review on 22nd March 2023

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Posted 2 years ago

“Excellent service! Exactly what I wanted! The engraving order system on your website does need some work admittedly.”

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Posted 2 years ago

“Quick postage, great service.”

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Posted 2 years ago

“I always have the best service at Walker and Hall - all of the staff are so friendly and comfortable to work within your budget. The online service is great - but I would highly recommend going in store!”

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Posted 2 years ago

“Talking to customer service had me thinking my delivery would be a day late. I messaged them last minute about an address redirection and they accomodated perfectly. I am so happy with Walker and Hall’s service and jewellery. I can’t stress enough how amazing they are.”

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Posted 2 years ago

“Never disappointed, their products are of fantastic quality and always have a great experience shopping either in store or online.”

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Posted 2 years ago

“Easy online shopping experience and as usual excellent high quality items. Love my new star earrings by Karen Walker.”

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Posted 2 years ago

“Great delicate chain, perfect for office or casual wear. Looks fab on. Only thing I'm not a big fan of is the clasp, it is rather chunky compared to the chain and a smaller, lighter style would be better. Even so, it's a great necklace and very wearable.”

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Posted 2 years ago

“Fantastic instore experience at your Silverdale store today thank you. Equally fantastic service from your Northwest store, when I called to make sure product was in stock. Overall, another great experience. Thank you so much!”

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Posted 2 years ago

“When ordering their excellent product you are notified immediately of your order and the follow up is amazing!”

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Posted 2 years ago

“Quality products and great variety of NZ brands.”

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Posted 2 years ago

“Great quality”

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Posted 2 years ago

“came in quite fast and exactly what i wanted”

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Posted 2 years ago

“I used the online chat tool to ask a question about engraving. The customer service was great and efficient. They told me what I needed to know, so I could make my purchase.”

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Posted 2 years ago

“Daughter's birthday coming up, getting harder every year, but this year made so much easier, as she sent me the link to W&H dinasour earrings, order placed and confirmed, 🥹 thank you.”

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Posted 2 years ago

“Great customer service swift response to my email enquiry and very helpful advice. Third purchase through walker & hall best jewelers in NZ!!!”

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Posted 2 years ago

“Straightforward and simple site navigation. I love the complimentary engraving !! Also one of the few jewellery stores that have some lockets which are good closet basics and for keeping memories in”

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Posted 2 years ago

“Staff are always friendly and ready to help! Love all my pieces I have purchased from here.”

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Posted 2 years ago

“Perfect, just the right size of freshwater pearls. They sit perfect around my neck. Good price, very fast delivery (purchased online). Very happy.”

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Posted 2 years ago

“Walker and Hall were so helpful making it possible to do a gift order from Canada for delivery in Auckland….even while the city recovered from cyclone flooding and damage. Thank you for the very responsive and helpful online service. And thank you for getting the order underway so promptly. The gift arrived in time for the Christening. Thank you :)”

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Posted 2 years ago

Walker and Hall is rated 4.8 based on 5,150 reviews