Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,074 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 17th March 2025

Walker and Hall 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought a ring that needed to be specially ordered. Sandre was very helpful. I made a couple of last minute changes, which she assisted with no issues, she responded quickly to all emails and updated me throughout the process. Appreciate the help!”

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Posted 1 month ago

“Beautiful product, great quality, cute box, nice wrapping, cute note, fast delivery.”

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Posted 1 month ago

“Excellent service and prompt delivery for an online purchase from me while waiting at the Singapore airport. I’d had no luck searching for pearl earrings overseas and found the perfect pair from Walker and Hall. I couldn’t be happier with my purchase.”

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Posted 1 month ago

“Service was excellent, staff were very helpful with answering my questions. My earrings arrived in good time and were exactly what I wanted.”

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Posted 1 month ago

“I have had the pleasure of shopping at three of the Walker & Hall shops (Bayfair - Tauranga, Wellington, and Albany). The service in all three shops by the staff has been the next level of excellence. The staff are knowledgeable and caring. I had put some earrings aside to look at in the Albany store for when I was in Auckland - Sue the store manager texted me the morning of the day I was calling in to say that they were looking forward to welcoming me into their store - and example of going to the next level. I wrote a review on the purchasing of some jewellery in Wellington and was fortunate enough to receive a $100 voucher - I dealt with another wonderful representative of Walker and Hall - Annabelle - again next level of service. Today I have purchased a piece of jewellery on-line - once again this was a simple process. I had immediate communication - the sales receipt and postage details. Would I recommend Walker and Hall? Absolutely 100%. If you want to be treated and made to feel special as you purchase special occasion pieces then this is definitely a go to jewellery company.”

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Posted 1 month ago

Hi again Catherine!!! WOW, thank you so much for another beyond lovely review!!! I hope you enjoy your new pendant and that you are still enjoying your two-tone earrings :))) I have added 20 diamond club points for your review which now makes your diamond club points total 240, meaning you are 260 points away from your next $50 voucher. I hope you are having the best time in Australia! Warmest regards, Annabelle Online Marketing Coordinator

Posted 1 month ago

“Gorgeous peal necklace and earrings! Beautiful white pearls and lovely shape. Worth the $!”

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Posted 1 month ago

“Very impressedwith my silver chain, it's very hard to find that length.”

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Posted 1 month ago

“high quality jewellery and lovely packaging”

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Posted 1 month ago

“Very fast and efficient service (despite NZ Posts delays) and beautiful products.”

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Posted 1 month ago

“What makes W&H special is the staff. Supr amazing customer service.”

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Posted 1 month ago

“Love how pretty the jewellery is. I've purchased the same baby bangles twice for both my babies. I also got them engraved which was such an easy process. I love how they turned out. So simple yet so stunning xx”

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Posted 2 months ago

“Staff were very friendly and accommodating in helping us find an engagement ring”

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Posted 2 months ago

“Customer service was exceptional. I will be buying from Walker & Hall again. Thank-you”

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Posted 2 months ago

“I’m happy everytime I received my package from Walker and Hall. Anytime I need to buy a new piece of jewelry for myself or for family and friends, I always check out Walker & Hall because of the quality of products, wide range, awesome quality and shipping is very fast. I’ve recommended them to everyone I know. Love them”

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Posted 2 months ago

“Excellent n super fast service. Unexpected how fast order was processed and delivered thanks .”

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Posted 2 months ago

“Great service and quick postage”

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Posted 2 months ago

“I was genuinely surprised and impressed by the quality of the item and how quickly they got it to me, saving me some blushes. As I left getting a keep sake until the last moment. Before they dispatched, I missed a couple of emails asking if I wanted the engraving tweaked (which I missed), but again I am so grateful they took the initiative. Very happy, I would highly recommend to anyone. Thank you.”

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Posted 2 months ago

“Incredible quality and gorgeous engraving. Your customer service is impeccable. Emailing to check I was happy with the ring size and engraving before proceeding with my order. Highly recommend Walker and Hall.”

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Posted 2 months ago

“Beautiful Stolen Girlfriends necklace bought for my daughter's birthday. She absolutely loves it. I was very happy with the super quick delivery (it even came on a Saturday), and great communication keeping me up to date with tracking.”

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Posted 2 months ago

“Absolutely beautiful , beautiful service will definitely only ever be getting my jewellery from here best Quality And best most beautiful boxes and wrapped 10/10 HIGHLY RECOMMEND!!!”

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Posted 2 months ago

Walker and Hall is rated 4.8 based on 5,074 reviews