Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,086 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,086 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 17th March 2025

Walker and Hall 5 star review on 29th October 2023

S Jane Toth

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was excellant but would like to praise the staff who managed to correct the wrong address (on-line) I had given them for delivery and still get the goods delivered on time for my daughters 21st!”

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Posted 6 years ago

“Service was outstanding from start to when I received my online order. Product exceeded expectations. Communication, friendliness and helpfulness where we'll beyond standard.”

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Posted 7 years ago

“The day I received the watch it stopped after the second timer function spun around randomly. It is currently having its battery and functions checked. You may wish to store your products in a way that will enable better batter life so that when they are purchased they don't have to go back.”

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Posted 7 years ago

Hi Erin, Thank you so much for making us aware of this situation although I am sorry to hear this has happened. We try our best to have the batteries turned off while they are in our stock to prevent this from happening. I apologise for this inconvenience and I ensure you we will get this sorted for you as soon as possible. Please don't hesitate to contact us if you need any further assistance! Kind Regards, The Online Orders Team

Posted 7 years ago

“I have made many purchases from abroad. This the most precise. All the exchange of emails in customer service were informative, patient, and kind. The admin was spot on. I ordered a pair of jade 5mm gold stud earrings. They arrived in a week: spectacular. The packaging the craftsmanship. In my travels I have been to NZ once, North & South Island. I will wear my treasures well again reliving why I love NZ as I do.”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“No information of item, but it is good i like it. Very Fast delivery but just left in my letterbox. I thought it needed my signture. Bit disaponted your service.”

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Posted 7 years ago

Hi Sunhee, Thank you so much for your feedback! I have added the charm dimensions to the product page which is a fantastic suggestion. I also apologise that your signature required courier package was left in your letterbox, this is very disappointing for us to hear and we will be contacting Courier Post about this. We can't wait to see you in store or online again! Kind Regards, The Online Orders Team

Posted 7 years ago

“Free shipping, layby service and nicely layout on website”

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Posted 7 years ago

“Notified me when the jewellery was on it's way. Arrived gift wrapped. Efficient service.”

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Posted 7 years ago

“Fast efficient service. Definitely will be ordering from you soon”

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Posted 7 years ago

“Efficient service and delivery”

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Posted 7 years ago

“The selection of designers is perfect - I can always find the perfect gift! Plus the 2-hour city delivery service makes the whole process very easy for last minute gifts!”

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Posted 7 years ago

“Absolutely love my mothers day earrings. So comfortable and perfect for every day wear. Beautifully wrapped and delivered the next day to my Rural Delivery address, just in time for Mothers Day. Thank you so so much!”

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Posted 7 years ago

“Easy to order online and quick delivery!”

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Posted 7 years ago

“Fantastic Prompt Service”

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Posted 7 years ago

“Sandre was the staff who was dealing with my purchase, She is simply awesome and so customer orientated. She understood my situation and did the needful. Highly appreciate her responses and actions. She is definitely a customer service super star”

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Posted 7 years ago

“Customer service was great - I was contacted personally to ensure the gift I was sending was exactly what I wanted. Great peace of mind as I was organising this from overseas.”

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Posted 7 years ago

“Excellent service and delivered well ahead of time. The wife absolutely loved it.”

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Posted 7 years ago

“Easy website to get around, makes ordering easy and quick delivery’s”

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Posted 7 years ago

“I ordered a watch on Sunday and wanted it to be in Invercargill by Friday and I got it on Thursday Morning. Very pleased with the service.”

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Posted 7 years ago

“Fast dilivery order was exactly what I wanted gift wrapped Nicely too”

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Posted 7 years ago

Walker and Hall is rated 4.8 based on 5,086 reviews