Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,152 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

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Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Walker and Hall has a wonderful range of quality jewellery! I always love shopping at Walker and Hall and think that the service is amazing. I like the gift wrapping and the whole experience. Thanks Walker and Hall”

Helpful Report

Posted 1 year ago

“The staff were extremely helpful as I wanted to purchase a gift for my daughter in law. She contacted the staff once the item arrived and was helped to exchange it for something more suitable. Many thanks to the whole team for their assistance. Julie :)”

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Posted 1 year ago

“Very easy website to deal with, processes orders very quickly. My go to jewllery shop.”

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Posted 1 year ago

“Quick response from the staff. Pleasant purchase experience.”

Walker and Hall 5 star review on 4th February 2025

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Posted 1 year ago

“Regardless of whether I am shopping online or instore the service is excellent. The range of jewellery is amazing and I always leave the store wanting more....Great to be able to support a family business.”

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Posted 1 year ago

“Great service and rewards system”

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Posted 1 year ago

“Very easy, (almost too easy!) to make an online purchase. My purchase was a gift, so not living close to a W&H store made shopping a breeeze. Thank you”

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Posted 1 year ago

“Perfect for summer wedding on Waiheke Island Elegant, classy, understated, these earrings are just the right note for casual sophistication.”

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Posted 1 year ago

“Beautifully presented and delivered safely and wrapped well, very happy with the ring, would definitely purchase again online thank you”

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Posted 1 year ago

“Fast delivery and love my earrings.”

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Posted 1 year ago

“Very happy with my bracelet. Arrived quickly and was just as described.”

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Posted 1 year ago

“Very easy online ordering process, super quick delivery to rural address with update notifications along the way. Very pleased with my purchase which was for a family members 21st Birthday.”

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Posted 1 year ago

“The pearl bracelet was a present for my wife for our 30th anniversary. The bracelet was beautifully presented in its own case/box and looked lovely on. The Japanese Akoya Pearls are very beautiful and make a lovely presnt. I was very happy at the speed of the delivery.”

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Posted 1 year ago

“bought beautiful necklaceon line and it was so easy.”

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Posted 1 year ago

“Walker and Hall make buying a special gift for my Partner a breeze. I can’t really say enough good things about the level of service in store and online. From purchasing a gift in store or online, the packaging, and speedy delivery! Thank You Team at Walker and Hall, your leaders in your field!”

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Posted 1 year ago

“Good quality of items and friendly and efficient services.”

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Posted 1 year ago

“Prompt excellent service”

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Posted 1 year ago

“Very happy with the communication and willingness to answer questions, good information in regards to delivery and easy website to negotiate, look forward to shopping here in the future.”

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Posted 1 year ago

“All good but couldn’t write a personalised message in e-gift card”

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Posted 1 year ago

Hi, Thank you for sharing your feedback with us! Please know that we are actively working with our web development team to improve the e-voucher experience for our customers. I will ensure that your feedback is passed on to our management team, as we are committed to continuously improving our services based on insights like yours. We hope you will consider giving us another opportunity in the future. Kind regards, Walker & Hall - Online Team

Posted 1 year ago

“The gift that we ordered arrived far quicker than expected and was beautifully wrapped along with hand written card. Very happy we purchased from Walker and Hall!”

Helpful Report

Posted 1 year ago

Walker and Hall is rated 4.8 based on 5,152 reviews