WasteOnline Reviews

Name: WasteOnline
Address: River Torne House, 323 Bawtry Road, Doncaster, Doncaster
Rating: 4.61

4.6 Rating 2,616 Reviews

90 %

of reviewers recommend WasteOnline

Company Reviews

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Phone:

0845 176 0020

Email:

contactus@wasteonline.uk

Location:

River Torne House, 323 Bawtry Road, Doncaster
Doncaster
DN4 7PB

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WasteOnline 3 star review on 24th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - easy online booking. Could give smaller drop-off and collection times as the whole day twice not the best. Would have had 5 stars if this was the case.”

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Posted 5 years ago

Thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“Excellent service , but a little expensive for the size of skips .”

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Posted 5 years ago

Hi Lee, thank you for the feedback, we really appreciate it. Our prices are reviewed on a daily basis to keep us as competitive as possible for the UK but we are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“Very good and quick service”

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Posted 5 years ago

Hi David, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“The service was very good. The only reason I didn’t give it 5stars was because it wasn’t collected on the allocated day and had to wait till the following day, I will use them again howeve.”

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Posted 5 years ago

Hi Sheila, thank you for the feedback, we are sorry that the collection was delayed but we are pleased that WasteOnline could provide a great service overall. The WasteOnline Team.

Posted 5 years ago

“Good service”

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Posted 5 years ago

Hi Richard, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“Skip arrived on time, and was picked up on delivery date, booking online was simple and easy”

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Posted 5 years ago

Thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“Delivered on the day stated and collected also on the given date”

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Posted 5 years ago

Hi Suzanne, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“Very good ordered skip arrived on the day, only thing skip supposed to be picked up on Thursday,but arrived on Wednesday, although We had done all that we wanted by then ,overall Very pleased”

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Posted 5 years ago

Hi David, thank you for the lovely feedback. We strive to make every experience with us exceptional, so this information will help us develop and improve. The WasteOnline Team.

Posted 5 years ago

“After the original miscommunication and the skip arriving a day late ( this was communicated though), the driver was very helpful and the collect quick and easy. Thanks”

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Posted 5 years ago

Hi David, thank you for the feedback, we really appreciate it. We are pleased that the issue was resolved and we could provide a great service. The WasteOnline Team.

Posted 5 years ago

“Pleased with service”

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Posted 5 years ago

Hi Nigel, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“Very good, prompt drop off and pick up. Very convenient.”

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Posted 5 years ago

Hi Nicholas, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“Delivery and collection went well”

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Posted 5 years ago

Hi David, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“Very easy to book, friendly staff, no complaints”

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Posted 5 years ago

Hi Heather, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“Great communication at all steps so knew exactly what was going on. Very impressed”

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Posted 5 years ago

Hi Mat, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“The skip was delivered and collected on time but I ordered and paid for a 8yd skip and was delivered a 6 yd luckily it was big enough”

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Posted 5 years ago

Hi Julie, We are sorry it seems the skip may have been smaller than expected. We really appreciate the feedback as this helps us to fulfil our commitment to constantly improve. Should this happen in future do let us know and we will investigate for you. The WasteOnline Team

Posted 5 years ago

“Deliver driver (vince) was pretty unhelpful. He wouldn't put the skip where I wanted and then said I couldn't put stones in the skip so I told him just to take it away. Then he changed his mind and said...actually u can put stones in which was odd. But he still insisted the skip wouldn't go where I wanted it. Just had a second skip from yourselves delivered yesterday and the driver (not Vince) was friendly and said "no problem" putting the skip where I wanted it when Vince had said it couldn't go there. And both skips were the same size! Perhaps Vince was just having a bad morning but yeah....he wasn't exactly the most helpful driver. Best price I could find though and delievered/collected on dates requested.”

Helpful Report

Posted 5 years ago

Hi Kevin, On occasion, some drivers may use different size lorries which can affect where the skip can go, also on occasion there are small discrepancies between what drivers can/are able to do. We are sorry this wasn't as you had hoped but we really appreciate the feedback. If you wish to discuss further please do not hesitate to get in touch. The WasteOnline Team

Posted 5 years ago

“Muddle about when it was to be collected. Driver said I should call when it was ready. I called Gamble. They said we are only a subcontractor I should call Go Green Ltd. But who are they? So I gave up. A pain. Not serious. It got collected.”

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Posted 5 years ago

Hi Charles, WasteOnline work with multiple waste carriers across the UK. Out parent company, Go Green secures the pricing for WasteOnline, this will by why they mentioned them. We are sorry things didn't go as planned but we really appreciate the feedback as it will help with our commitment to constantly improve, Thank you. The WasteOnline Team

Posted 5 years ago

“Overall a very good service especially after a free upgrade. Prompt delivery and collection. Driver was particularly cheerful and couldn’t do enough for you. The skip it’s has seen better days but did the job.”

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Posted 5 years ago

Hi Rick, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“No hassle service”

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Posted 5 years ago

Hi Amanda, thank you for the feedback, we really appreciate it. We are pleased that WasteOnline could provide a great service. The WasteOnline Team.

Posted 5 years ago

“The service was brilliant. The only reason for 4 stars rather than 5 is that the skip turned up a day late and no one contacted me to let me know.”

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Posted 5 years ago

Hi Lorraine, Really sorry we didn't let you know. We rely on information from our waste carriers and on this occasion we weren't informed, we hope to improve this communication in the coming weeks. Thanks for your feedback, take care! The WasteOnline Team.

Posted 5 years ago

WasteOnline is rated 4.6 based on 2,616 reviews