Watch Direct Reviews

Name: Watch Direct
Address: unit 19 76b Edinbrugh road, Marrickville, New South Wales
Rating: 4.65

4.7 Rating 191 Reviews

92 %

of reviewers recommend Watch Direct

4.7

Based on 191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

1300725644

Email:

support@watchdirect.com.au

Watch Direct 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have purchased a few watches from Watch Direct now and have found them to deliver excellent customer service as well as their constant variety and value.”

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Posted 1 month ago

“Quick delivery and no fuss”

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Posted 1 month ago

“Had a problem with a watch upon receiving it. Watch Direct customer service was absolutely brilliant, A+ and took care of the issue. Happy to recommend them.”

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Posted 1 month ago

“Dependable online watch merchant. Keeps customers informed from order to delivery.”

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Posted 1 month ago

“Great communication all the way through the process. Items arrived when expected. Great company to purchase from.”

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Posted 1 month ago

“Unbeatable price. I'll definitely be buying more. Thanks Watch Direct!”

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Posted 1 month ago

“Easy to order great to deal with”

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Posted 1 month ago

“Great service , great product”

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Posted 1 month ago

“Very prompt and efficient”

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Posted 1 month ago

“WatchDirect communicates well and I received the parcel promptly. The website was VERY user-friendly which is important for me as I am 83 and a dinosaur left behind in the digtal age : )”

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Posted 1 month ago

“Great service love my new watch”

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Posted 1 month ago

“Great priced item, super fast shipping. Just used standard shipping and was surprised to recieve it the following day. Would recommended checking them out.”

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Posted 1 month ago

“I cannot fault them.”

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Posted 1 month ago

“Reliable and prompt delivery”

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Posted 1 month ago

“Great prices, large range of big brands.”

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Posted 1 month ago

“Fast service good watch”

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Posted 1 month ago

Thank you for your wonderful review, Denise! We're glad you experienced fast service and are happy with your watch. Warm regards, Team Watch Direct

Posted 1 month ago

“Customer Service from Watch Direct was amazing. Very speedy process and arrived on time for the Birthday. Communication and support was super quick with the perfect outcome. Thank you”

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Posted 1 month ago

Thank you for your wonderful review, Masina! We're thrilled our service was speedy and that the delivery arrived on time for the birthday. We appreciate your kind words and support. Warm regards, Team Watch Direct

Posted 1 month ago

“I've been buying from Watch Direct for a long time and have never had a bad experience. Easy ordering, fast shipping and top quality products. I just wish I could get a G790-2D for the same price 😉.”

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Posted 1 month ago

Thank you for your long-time support, Raymond! We’re thrilled you’re happy with ordering, shipping, and product quality. We’ll keep an eye out for that G790-2D deal for you :) Warm regards, Team Watch Direct

Posted 1 month ago

“Clean, polished website / online shopfront. Some good deals on offer with secure, expeditious (and free) postage. Bravo.”

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Posted 2 months ago

Thank you for your wonderful review, Ross! We’ve worked hard to ensure the website is clean and easy to navigate, so it’s wonderful to hear that you enjoyed the experience. We are also thrilled that your order arrived securely and quickly. Our team takes great pride in getting our deals into our customers' hands as efficiently as possible, and your feedback is a huge boost for us! We truly appreciate your support and look forward to seeing you back again soon. Warm regards, Team Watch Direct

Posted 1 month ago

“Prompt in response to my emails and keep me updated all the way.”

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Posted 2 months ago

Thank you for your wonderful review, Chris! We know how important it is to stay informed while waiting for an order, so we make it a priority to keep our communication lines open and our updates frequent. It’s wonderful to know that our efforts helped make your experience a smooth one. We truly appreciate your support and your recognition of our team's hard work. We look forward to assisting you again in the future! Warm regards, Team Watch Direct

Posted 1 month ago

Watch Direct is rated 4.7 based on 191 reviews