waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,948 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“Wonderful customer service. I would order this again.”

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Posted 3 years ago

“Absolutely loving my waterdrop bottle and drinks!! It’s the perfect size and makes me remember and want to drink more water.”

waterdrop US 5 star review on 23rd February 2022

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Posted 3 years ago

“I would just like to say this about Waterdrop, because it truly deserves a hip hip hooray. I have now tried all the flavors except Shiro. I find all of them give a very pleasant taste to water and just seems so clean and pure. I have never liked the bottled flavored waters one can buy…to my palate they all taste really bad. I am soooo glad I began this year taking a chance on Waterdrop to make drinking water a tasty treat…and am going to give a set to all my friends and family members as their birthdays come around this year! Not to mention the reduction in plastic bottles and the handy, little, well packaged tablets. Kudos to the masterminds behind these ideas. I would love to see an option for a pretty box for a gift set..ready to be wrapped and given. I am sure their customer service is as nice as their product. Yes, it is little pricey, but you get what you pay for!”

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Posted 3 years ago

“Hot tea tumbler and teas are now my faves!!!! Customer service is also a 10! Also I have a request. I want options without vitamin C or citric acid for a friend of mine who takes medications he cannot have with vitamin C or citric acid. A lot of people are on add/adhd medications so especially the caffienated options in the morning they can't have but it would be nice!”

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Posted 3 years ago

“Very surprised and happy with my waterdrop purchases. They are addicting and I will definitely be purchasing more of the flavors to try them all!”

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Posted 3 years ago

“LOVE LOVE LOVE! I highly recommend waterdop to anyone looking to increase their water intake or loves waterbottles.”

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Posted 3 years ago

“It does not really keep drinks cold for up to 24 hours as the product description claims. It, maybe, lasts up to 4 hours tops. Also, the mouth opening is too narrow - I have to force normal size ice cubes into it! Most insulated water bottle manufacturers know that a wide mouth is key! With that, this bottle is overpriced and does not deliver as claimed.”

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Posted 3 years ago

“Love love love the water bottle and drops!”

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Posted 3 years ago

“I enjoy all the products I have recieved so far!”

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Posted 3 years ago

“Loved all three flavors! I like how quickly they dissolve and the ease of taking them with you. I don't enjoy a strong flavor so dropping a cube onto a 20 ounce bottle of water is perfect.”

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Posted 3 years ago

“I like waterdrop. I think it is a neat concept. While, I haven't fallen in love with all of their flavors, I must say that the flavors are strong and they don't taste too watered down.”

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Posted 3 years ago

“Enjoying all flavors so far!”

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Posted 3 years ago

“This set is such amazing quality and a great way to taste all the flavors!”

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Posted 3 years ago

“I bought these as these were recommended by my fav insta influencer, but I am extremely disappointed… these are not natural by far and all have a bitter after taste of artificial sweetner, which is extremely bad,, wont go away soon either. Wont be making any further purchases with waterdrop!”

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Posted 3 years ago

“I love the new flavors”

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Posted 3 years ago

“I am suh a fan of this company! I am now meeting my goal water consumption and enjoying every drop. I love the ease, taste, ingredients and philosopy of this company. I keep ordering more micro drinks and new carafs and bottles!”

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Posted 3 years ago

“I love waterdrop I am able to drink more water now.”

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Posted 3 years ago

“The flavors are delightful and the bottles and accessories so cute, they make drinking water fun!”

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Posted 3 years ago

“I'm so happy I've ordered from Waterdrop and I am now part of the family. Living in Nevada hydration is so important and I just couldn't drink plain water. Now my water intake has tripled and I'm so thankful.”

waterdrop US 5 star review on 22nd February 2022

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Posted 3 years ago

“Glad I discovered this product. The bottle is beautiful, and prompts me to drink Moore water than I have been drinking. Have tried the Love water drops, and really like them.”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,948 reviews