waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,948 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“I drink so much more water with these. The flavors are more of an infusion taste, so they’re not overly sweet or carbonated. A must have for my healthier lifestyle.”

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Posted 3 years ago

“The bag seems to be of good quality and I love the flavors I ordered. Delivery was swift and only one day off from the estimated time.”

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Posted 3 years ago

“This is only missing one star because of the porcelain cup. It’s very difficult to work with unless you’re drinking drops in cold water. My sister had to make me a crocheted sleeve to go around the cup because it was far too hot to hold on it’s own. And I’m not even using boiling hot water. I loved the 4+3 deal. That was a surprise and such a wonderful value. The teas are super tasty and strange in a good way. I’m looking forward to seeing new flavors as the year progresses. I’ll for sure be purchasing them!”

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Posted 3 years ago

“The best customer service, the cutest products, and the tastiest reason to drink water. I love everything about this company!”

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Posted 3 years ago

“I love the flavors I've tried so far. Using such a pretty water bottle makes me want to drink water all day.”

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Posted 3 years ago

“I love this product makes me drink more water every day, I’m not a water drinker and this is definitely for me”

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Posted 3 years ago

“I love it!! I have a hard time with just plain water. So ugh. Now with Waterdrop, it’s going down wonderfully!! I don’t even WANT soda like I did anymore!!”

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Posted 3 years ago

“Love the flavors and easy to use packets.”

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Posted 3 years ago

“I love everything about Waterdop. The packaging is fairly sustainable, the bottles and accessories are so cute. The flavors are on point. A couple of suggestions that I have: Make straws that fit in the tall bottles. Make bottlebrushes that reach the bottom of the bottles easier, and make the bamboo lids a little more robust (I have already broken 2 and am switching to steel).”

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Posted 3 years ago

“Great bottle ! Great customer service . I love the colors and the quality , definitely will be buying more from them !”

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Posted 3 years ago

“I loved the quick delivery time. Love trying something new.”

waterdrop US 5 star review on 22nd February 2022

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Posted 3 years ago

“Love this company's products because they are beautiful. Mine came with a slight defect and within 24 hours of contacting customer service they are sending replacements because their customer service is amazing.”

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Posted 3 years ago

“This frosted bottle is so beautiful! The cherry blossoms are perfect. This was a splurge, but I'm so glad I treated myself. The flavor of the drops were delicious too.”

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Posted 3 years ago

“The new microtea tumblers are my favorite by far!! I am not so much a fan of the berry tea. I love the mellow mint but I wish it was lemon with mint instead of the apple flavor.”

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Posted 3 years ago

“It’s a bit hard for my small hands to hold this 34oz when full, but I Love it.”

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Posted 3 years ago

“I love Water Drop! I’m drinking so much more water and enjoying it! Just enough flavor, not to sweet, but enough to keep me away from sugary beverages.”

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Posted 3 years ago

“Waterdrop has a flavor for everyone. The drops are a perfect blend of flavors you didnt know existed but now can't live without.”

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Posted 3 years ago

“Very subtle but interesting flavors. I’ve really been enjoying the little extra flare it gives to my water! I have not tried 9 of the flavors. It’s hard to pick a favorite!”

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Posted 3 years ago

“Beautiful glass, love the cherry blossom pattern. Made well like always. I love using this pink glass for my water intake.”

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Posted 3 years ago

“Love the peach flavor”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,948 reviews