waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 14th August 2026

4196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good overall, disappointed when they take away good flavors and when there isn't product for everyone's needs”

Helpful Report

Posted 2 years ago

“Great company and fantasic product.”

Helpful Report

Posted 2 years ago

“a pesar de que enviaron mal mi orden, el servicio al cliente pudo atenderme adecuadamente y resolver mi situación.”

Helpful Report

Posted 2 years ago

“Incredible flavor of microenergy ORO”

Helpful Report

Posted 2 years ago

“Since I discovered Waterdrop, I've been an avid customer. I drink several different flavors every day and use their app to monitor my hydration. Since I began using the app, I haven't been less than 100% hydrated, not even once. The variety of flavors are great. I've ordered a couple of their drinkware items as well and enjoy them. (The only thing I'm unhappy with is the Lucy cap. I used 11,000 rewards points to order it and it doesn't work.) Excellent product.”

Helpful Report

Posted 2 years ago

“Products are great, they make drinking water so enjoyable. This time around however, shipping was a nightmare. It took forever to receive my order. Also, I would love to see more deals on waterdrops to redeem with points. I have plenty of bottles, etc., and don't need all the periphery stuff.”

Helpful Report

Posted 2 years ago

“I'm in the early stages of exploring waterdrop, but so far I am enjoying the flavors.”

Helpful Report

Posted 2 years ago

“The reason I ordered this multi flavor pack was to find out what I like before ordering in larger quantities. I like all but one flavor (watermelon/cucumber). I wish I could order these flavors individually as I only want to order the flavors I like. I did place a new order...but none of these flavors from this package were available for sale...out of stock? Or we just can't order individually? For this very reason I'm only giving 4 stars...if those flavors from the multi pack were available I would have been thrilled and given you 5+ stars.”

Helpful Report

Posted 2 years ago

“I enjoyed all of Waterdrop except "Focus" Lime Green Coffee. I am allergic to coffee beans, so I tried one to see if I could tolerate it. I could not tolerate it, but it tasted ok, and I did not have a problem immediately. It took a few minutes. So, I will avoid this one.”

Helpful Report

Posted 2 years ago

“Easy to use and delicious.”

Helpful Report

Posted 2 years ago

“Besides coffee, Waterdrop is the only thing I drink now!”

Helpful Report

Posted 2 years ago

“Love all the flavors, helps me to drink more water.”

Helpful Report

Posted 2 years ago

“Passion fruit is my favorite.”

Helpful Report

Posted 2 years ago

“The taste was very mellow but nice. It was really making me drink more water and I was feeling more refreshed throughout the day. I love the concept behind waterdrop and I am definitely going to be a returning customer!”

Helpful Report

Posted 2 years ago

“I absolutely love Waterdrop! Orange and Vibe are my absolute favorite!”

Helpful Report

Posted 2 years ago

“Waterdrop products are great and taste delicious! Easy to use and very tasty!”

Helpful Report

Posted 2 years ago

“I really liked this flavor. Something that I have learned, however, is that dropping it in a 16 oz bottle makes it too strong so what I do is drop it in that bottle and then pour it over ice and it melts just a little bit which is then perfect for me.”

Helpful Report

Posted 2 years ago

“I love the idea of waterdrop, and waterdrop is certainly the best product that I know of its kind. I hesitate to give it a fifth star, though, because some flavors are sweetened with sucralose instead of stevia.”

Helpful Report

Posted 2 years ago

“The bottle is pretty. I didn’t like the flavors!”

Helpful Report

Posted 2 years ago

“Disappointed that I had to wait for my products as I was told that the delay was because of “water days” that put orders behind. Subscriptions should get priority.”

Helpful Report

Posted 2 years ago

waterdrop US is rated 4.7 based on 6,049 reviews