waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,986 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“I was not a fan. Maybe it was the flavors, but it made the water taste weirdly sweet. Some of the flavors were not bad, I liked blackberry, the mango and the raspberry. The others I did not like. In another order, I got the cola and liked that.”

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Posted 1 year ago

“Liked the base flavor of the Cola, but the Stevia sweetener ruined the taste. I would recommend the use of Sucralose instead. I will not repurchase .”

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Posted 1 year ago

“It was ok but I thought it would be sweeter”

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Posted 1 year ago

“Love this company. And the products are delicious. Very handy to replace aspects that may degrade over time.”

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Posted 1 year ago

“I love Waterdrop. I don't enjoy plain water, but I also don't want to drink bottled water. Waterdrop solves both of those problems, and I like that they take back the plastic pods (and give points for returning them). I wish I would exchange my points for drops, though. Oh, and the bottles and accessories are lovely.”

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Posted 1 year ago

“The orange and grapefruit flavors are my absolute favorites. I have ordered at least 10 different flavors but I think it will be orange and grapefruit only from now on.”

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Posted 1 year ago

“I recently orderes the new Lemon Trio, and i am in LOVE with the lemon flavor. I love drinking lemonade in the summer but often don't love the sugar that it comes with, so this was a timely offering. I've already re-ordered so I have plenty for the rest of summer.”

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Posted 1 year ago

“I ordered LemonLime and did not receive that flavor. I got lime- green coffee.”

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Posted 1 year ago

“I did enjoy most of the flavors, but the blueberry tea was a bit different.”

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Posted 1 year ago

“Love all the flavors!!”

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Posted 1 year ago

“This is my very favorite. Drink it daily, I make it with seltzer water. It’s refreshing and I love, love, love it. Does it taste exactly like a Coke? No. But it’s def cola inspired, it is delicious, and I have anxiety about when they stop making it again as I don’t like anything else nearly as much.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Good collection of flavored drink. Lightweight and refreshing.”

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Posted 1 year ago

“I appreciate that water drop does not add extra sugar to sweeten. However I don’t like the use of artificial sweeteners and would prefer an option that uses natural sweeteners ie honey, monk fruit, dates…etc. I would like to see a more eco-friendly packaging as well.”

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Posted 1 year ago

“Overall, excellent flavors (3-5 stars)”

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Posted 1 year ago

“The product is great- there was an error with my previous order that was fixed right away. Very impressed with the customer service!”

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Posted 1 year ago

“These flavor enhancers are getting better and better! I love this brand!”

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Posted 1 year ago

“I like the waterdrop cubes because they do not have the any suger in them and they refreshing and bottle are nice because they hold a lot of water and the flip top lid is easy to open”

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Posted 1 year ago

“Love all of their drinks and bottles!”

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Posted 1 year ago

“Love them!!! Alot of flavors, some better than others but once you find the ones you love , your hooked!! My hubby was skeptical but now he loves them. We love the ice teas, lemon & orange..these actually help me drink more water..”

Helpful Report

Posted 1 year ago

waterdrop US is rated 4.7 based on 5,986 reviews