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waterdrop US Reviews

4.7 Rating 5,956 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,956 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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waterdrop US 5 star review on 12th August 2025
Justin
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 27th July 2025
Ray
waterdrop US 5 star review on 24th June 2025
Anonymous
waterdrop US 5 star review on 28th May 2025
Nicole
4184
Anonymous
Anonymous  // 01/01/2019
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I love almost all the Waterdrop flavors. It's nice to add a bit of flavor to my water.
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Posted 3 years ago
Love all the flavors but Flair and Youth are my favorites! I am excited to try them with sparkling water next! I feel Boost is a bit sweet and prefer it in 32oz of water.
waterdrop US 5 star review on 28th December 2021
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Posted 3 years ago
I love the bag and the bowl. I really needed something to put my waterdrops in on my counter. I bought one for my daughter too for Christmas.
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Posted 3 years ago
I have been drinking more water than I thought I could. Since purchasing the Large Glass Carafe and signature glasses, I have been getting 80 oz of water in. That has been difficult for me during the winter months, some days I barely got 35 oz. I am thankful I have found waterdrop, I love the flavors esp Love and Youth are my absolute faves.
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Posted 3 years ago
Love the waterdrop ! Refreshing and tasty!
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Posted 3 years ago
Everything is incredible. All drops, bottles, and accessories will never disappoint.
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Posted 3 years ago
Received my Waterdrop for Christmas and I am in love. I have made my second order this evening. And will be ordering my daughter a water bottle for her birthday!
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Posted 3 years ago
The flavors are great, love them! The bag I was sent had the handles cut through, and it will need to be mended before it can be used. The only disappointment, and the reason for less than 5 stars!
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Posted 3 years ago
Love the drops Boost and Focus as well as Nero! These do help you drink more water! Like the variety of flavors!
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Posted 3 years ago
Great company to work with. Fast shipping and no issues at all.
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Posted 3 years ago
The packaging, glass water bottle and sleeve are all top quality. The drops are very lightly flavored and look pretty in water bottle. Customer service is amazing, highly recommend
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Posted 3 years ago
i love flair it tastes good hot also. the box is perfect for work
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Posted 3 years ago
I’m beyond impressed with their customer service. Our product arrived today and I tried it out. I love the 2 flavors I’ve tried. Great product and I will be purchasing a bottle for each family member.
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Posted 3 years ago
I cannot say enough wonderful things about waterdrop! Amazing products, exceptional customer service, and beautiful design that takes environmental impact into account. I am such a happy customer! I also love being a part of the waterdrop club. Receiving points from my purchases makes me feel valued and has enabled me to gift others and draw them in to this wonderful world!
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Posted 3 years ago
Great way to get my water in with added benefits!
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Posted 3 years ago
I love this company. I love the points, the perks and the products.
waterdrop US 5 star review on 24th December 2021
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Posted 3 years ago
Love all the flavors that make drinking water extra fun!
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Posted 3 years ago
Cannot get enough, my water intake has gotten so much better and I’m always looking forward to it!!
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Posted 3 years ago
Love this product! It has definitely improved my water intake.
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Posted 3 years ago
I adore waterdrop. I'm a repeat customer, and will continue to be! Waterdrop makes drinking water so much more enjoyable than it did before, which is of course, healthier for me. I love that there is no sugar or artificial sweetener, and the portability of the microdrinks.
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Posted 3 years ago
waterdrop US is rated 4.7 based on 5,956 reviews