waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,956 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,956 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the porcelain and Flair glasses. They are stylish, beautiful and do for very sturdy.”

waterdrop US 5 star review on 4th January 2022

Helpful Report

Posted 3 years ago

“Wow, I love the water drop flavors and bottle! I am drinking water now and staying hydrated and happy because of your amazing product! Love that it is so full of all natural good things and now sugar or sweetener!”

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Posted 3 years ago

“I bought these sets for Xmas gifts this year and they were a huge hit. Pretty soon everyone will be carrying on around work!”

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Posted 3 years ago

“I reordered the Focus product after receiving it in a package, finding it works awesomely well for keeping me focused in the afternoon when we all hit that mid-afternoon slump. Thanks for the great products”

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Posted 3 years ago

“I love love Zen. I swear that I sleep better since I now add Zen to my last bottle of water before bed.”

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Posted 3 years ago

“These are the best products. I am in love with them and am being successful in drinking more water.”

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Posted 3 years ago

“These flavors make water oh so much more drinkable. I was curious at first and thought I just try but I am a regular user. Love this concept and the bottles are perfect portions.”

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Posted 3 years ago

“Waterdrop is amazing! I get my water intake goals met every single day now and never feel that "water sloshing in my belly" feeling.”

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Posted 3 years ago

“I Hate this product on so many different levels... First off, it tastes like baking soda water with a slight fruit flavor. I wish ANY review would have stated this. I would never have purchased it if i knew this. secondly, I’m not sure why but but this Waterdrop makes me extremely sick and nauseous. It’s making my stomach extra acidic which doesn’t sit well after eating and drinking. I wasn’t sure what was going on because how could a product that tastes like baking soda (a base) make my stomach acidic?.... so I look at the ingredients: Ingredients state: Citric acid, sodium carbonate, potassium carbonate, inulin, natural flavor, acerola powder, green coffee extract, vitamin c, ascorbic acid, stevia leaf extract, pantothenic acid, spirulina extract, vitamin b1. (please forgive spelling mistakes as Im retyping this from the microscopic font on the physical box) You can see the very first ingredient is citric acid... and the second ingredient is what I assume is making the water taste like baking soda... Go figure! I even tested this to make sure it wasn’t in my head and on the days I drank the Waterdrop... sure enough I threw up... on days I didn’t drink it, I felt fine. Finally my biggest issue is that they don’t take returns on used products. How would I have known this product would make me sick without trying it? Plus, even if i didn’t open the package, the customer pays for any return shipping. So here I am, out $100 in cube drinks that make me sick....”

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Posted 3 years ago

“Great product! Fast shipping. Courteous customer service. I had trouble with product damage during shipping. They helped me right away!!”

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Posted 3 years ago

“This is a lot of hype. Extremely expensive product for something that just it’s notWow.”

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Posted 3 years ago

“Keeps name hydrated”

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Posted 3 years ago

“I love the portability of taking the drops in my purse or work tote!”

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Posted 3 years ago

“I love them all! I have fallen in love with water again. Water was like drinking Grey gravy, now it is delish! I have gotten a few co-workers addicted as well.”

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Posted 3 years ago

“Ordered for a friend for Christmas and it came on time! Thank you.”

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Posted 3 years ago

“I love everything about waterdrop.”

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Posted 3 years ago

“I am hooked! I love it. I no longer drink coffee. Love the glass and metal bottle!”

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Posted 3 years ago

“I have just begun using my Waterdrop bottle. I have purchased several flavors and have not yet tried them, all, but so far all of them are good. It is a hit of fruit without being sweet and making water a little more exciting. It is easy to drink more water while trying to test out new flavors. It is nice that there are caffeine and caffeine-free options available. So far I would highly recommend it. Also, customer service has been exceptional.”

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Posted 3 years ago

“I highly recommend Waterdrop. These are great tasting and shipping is so quick.”

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Posted 3 years ago

“I love waterdrop. I have never liked drinking water and now that’s all I drink. Vibe is my favorite flavor so far followed closely by Zen. I have quite a few of the beautiful water bottles and have gifted them to my friends and family as well. I keep a supply of the waterdrops at home and at work and carry them in my purse. I look forward to seeing what new flavors and designs they release next.”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,956 reviews