waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,985 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I initially got into waterdrop to try their microdrinks because I needed to increase my daily water intake but I disliked the taste of plain water. Although the microdrops were initially okay and I enjoyed the uniqueness and subtlety of the flavor, it was not a pleasant experience for me in such large quantities. In fact, the taste soon made me a bit nauseous and it was like I was forcing myself to drink medicine to meet my daily water goals. Considering the price, I was happy to drop this product from my list of ways to get myself drinking more water. I was, however, obsessed with their accessories, and the brand's aesthetics matched my taste. I've bought several bottles and other accessories from them and am happy with most of what I've purchased. But in the end, this is not a high-end brand for water enthusiasts (which I could have seen it becoming). Having bought multiple items from them and dealt with customer service for the few unsatisfactory products I received, I will not likely be a future customer. The products they offer are priced relatively high, much too high for the quality I see. Even worse, they either pretend there is no issue in quality or really don't see the issue (I'm not sure which I would consider worse in this case, but leaning a bit towards the former). Their main selling point, Microdrops, is a nutritionist's dream, and the flavor is nicely subtle, that is, subtly disgusting. In conclusion, so long waterdrop! It's been fun but I'm done!”

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Posted 3 months ago

“I definitely find myself drinking more water now. It actually makes hydration something I look forward to.”

waterdrop US 5 star review on 27th May 2025

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Posted 3 months ago

“I love the cola. This new order is just ok.”

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Posted 3 months ago

“I have a water drop water bottle which I enjoy so I wanted to try the micro drink, had reservations but was pleasantly surprised by the taste that is not very sugary or sour but taste is in between. It will definitely help you enjoy water.”

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Posted 3 months ago

“Shipped in a timely manner. Love the cola helps me cut out sugar”

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Posted 3 months ago

“These are hands-down my favorite bottles!”

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Posted 3 months ago

“I love the free coasters. I am trying new flavors.”

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Posted 3 months ago

“Straw lib harbor blue was installed and the can was upright on the table and knocked down on same surface and the lib broke/ cracked. Shocked by the plastic quality”

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Posted 3 months ago

“I love the peach ginger flavor. I am a subscriber because of that flavor.”

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Posted 4 months ago

“Really enjoyed the lemon and lime and order the Cola whenever it’s available”

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Posted 4 months ago

“These are my top three flavors so far!”

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Posted 4 months ago

“This is my absolute favorite flavor.”

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Posted 4 months ago

“Lemon lime was pure powder. It dissolved instantly but it’s messy. Taxes collected this time as opposed to last time was absolutely crazy! Apple crisp was out in store and online”

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Posted 4 months ago

“The cucumber melon is terrible. It tastes like you are eating a cucumber. There is no melon flavor at all”

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Posted 4 months ago

“I didn't like the cola. But I like the peach tea and the lemone lime.”

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Posted 4 months ago

“I've been a regular customer for years now! Keep it up!”

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Posted 4 months ago

“My favorite way to hydrate is waterdrop!”

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Posted 4 months ago

“I love the peach tea. Great flavor. Easy to carry the small pods in my purse. Thank you.”

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Posted 4 months ago

“Love the cola! Tastes great.”

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Posted 4 months ago

“The company has good stuff, just disappointed with my cup purchase. I LOVED the cup when I got it. The lid was fun to drink from. I was going to gift two more to family members because i thought it was so great. I had it for less than a week and was using it, drinking from it. Then it happened, I moved my phone to the other side of me, and it happened to tap my glass cup during the move. The tap was not hard, not uncontrolled not careless, but a small accidental tap, unrushed. And then CRACK! It cracked! In less than a week! And when I contacted them about it for a cup replacement, the retribution I receive is just $10 off next purchase. My cup is cracked. In less than 1 week of ownership. I expected it to be a little more durable than breakage by cell phone edge. Just be ready for a weak cup. It's great, but flimsier than it feels. I wasn't expecting this. I'm severely disappointed.”

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Posted 4 months ago

waterdrop US is rated 4.7 based on 5,985 reviews