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waterdrop US Reviews

4.7 Rating 5,873 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,034
 Metrics Info
4.7
Based on 5,873 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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William
Verified Buyer
“I love the Cola flavor with ice and I drink it regularly. Goes great with pizza or snacks. Tried other flavors but none of them satisfy like the cola.”
Helpful Report
Posted 4 months ago
Diane
Verified Buyer
“The grapefruit waterdrops are very tasty. Makes drinking more water very easy to do!”
Helpful Report
Posted 4 months ago
ROCHELLE
Verified Buyer
“The flavors of lemon and the lemon lime are the best.”
Helpful Report
Posted 4 months ago
Ron
Verified Buyer
“Waterdrop has changed how I drink water as well as how much water I drink.”
Helpful Report
Posted 4 months ago
Marty
Verified Buyer
“I like most flavors and they seem to rehydrate well one flavor I think Berry is powder and it always spills out because I'm ready for a cube. I do not like how hard they are to open.”
Helpful Report
Posted 4 months ago
Susan
Verified Buyer
“Love these! The flavors are so authentic and they don’t make my water sweet. Can’t wait to try all of the other flavors! I purchased blueberry, grapefruit, and mango. Yum!”
Helpful Report
Posted 4 months ago
Wei
Verified Buyer
“Great products！definitely will recommend to others.”
waterdrop US 5 star review on 11th February 2025
Helpful Report
Posted 4 months ago
Myra C
Verified Buyer
“I like the variety of flavors and I like my pretty glass container that I drink out of it from Waterdrop.”
Helpful Report
Posted 4 months ago
Vikki
Verified Buyer
“Love these! And so does my family including the grands. Everyone is drinking more water! The iced tea and lemon-line are my fav. But looking forward to trying some of the new limited flavors.”
Helpful Report
Posted 4 months ago
Dana
Verified Buyer
“I liked my purchase, although I liked the old version of Youth better, and I'm bummed that Shiro is gone.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“I ordered this on mid January and it still hasn't been delivered. It is still sitting on a pallet since January 27.”
Helpful Report
Posted 4 months ago
Mary
Verified Buyer
“I am very upset with my order due to the fact that this is the second time I’ve tried to order the peach and again you continue to send me peach ginger where on the box does it say peach ginger and the box is totally different. Please see the photo below. If you don’t have peach, don’t send it. Tell somebody you don’t have peach and just say would you like peach ginger?”
Helpful Report
Posted 4 months ago
Leigh
Verified Buyer
“Love my Waterdrops! Just restocked on all my favorite flavors!”
Helpful Report
Posted 4 months ago
Karen
Verified Buyer
“I love all my purchases. I’m always recommending to others.”
Helpful Report
Posted 4 months ago
Gerry
Verified Buyer
“Doesn’t keep water cold as it was advertised. I would like to return it or swap it out with different one”
Helpful Report
Posted 4 months ago
Kristina
Verified Buyer
“Orange and passion fruit are just amazing!!! Love the freshness!”
Helpful Report
Posted 4 months ago
Susan
Verified Buyer
“Ordered the bottle brush however, I don’t understand why you would sell or offer a bottle brush that doesn’t fill your water bottles. I have 2 water bottles and the brush does not fit either one.”
Helpful Report
Posted 4 months ago
Lindsey
Verified Buyer
“Love the focus on reduced plastic waste as well as quality water additive. These mycrolyte cubes are perfect for replenishment during my intense workouts.”
Helpful Report
Posted 4 months ago
Charlotte
Verified Buyer
“Have not received the products.”
Helpful Report
Posted 4 months ago
Tina
Verified Buyer
“Love the flavors that enhance my water as I do not enjoy drinking plain water. This gives flavor and so much more.”
Helpful Report
Posted 4 months ago
waterdrop US is rated 4.7 based on 5,873 reviews
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