waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 10th March 2026

4194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Best flavor so far that I have tried! The blackberry comes through loud and clear with just a bit of nutty while still staying’sweet’ and light ! Delicious!”

Helpful Report

Posted 4 years ago

“I honestly get the most benefit from focus, boost and calm. I like the caffeine of shiro added to coke zero, flavor-wise because I don't like cherry. But it's great in coke. Calm works so well and I don't take prescription drugs for anxiety but calm works.”

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Posted 4 years ago

“I am so happy I found waterdrop! I am definitely hooked now! My favorite is youth! I have 3 of the steel bottle now as well! I’m now a member for life!”

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Posted 4 years ago

“I like the product. My favorite flavors are flair and zen.”

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Posted 4 years ago

“The bottles are all wonderful. Well made and beautiful. The drops are a mixed bag some are great some are terrible and some are just ok. You have to experiment to find the ones that work for you”

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Posted 4 years ago

“Wonderful company with great products. If I ever have an issue, customer service is always very helpful. Sometimes my packages come pretty dinged up, but it looks like the packaging was switched recently, so no more squished packages so far. Only downside I can see right now is that US customers seem to get the leftovers from Europe or don't get new flavors and products at all. It'd be nice to not be left out or told ahead of time if something is coming to the US.”

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Posted 4 years ago

“5 all the way around”

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Posted 4 years ago

“Boost and Love has always been one of my favorite flavors. But when I tried Flair..OMGEEE, I think I'm in love AGAIN!!”

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Posted 4 years ago

“Amazing! On my first day of trying to add more water in, I met my personal goal not once but twice in a single day! What I really like is I was able to change up my flavor however many times I wanted to which helped keep me chugging down that water. Definitely not a disappointment!”

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Posted 4 years ago

“I recently started using a smart water bottle that lights up to remind me to drink. It’s 20 oz. and one water drop pod is perfect. I haven’t missed a day in three weeks.”

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Posted 4 years ago

“Absolutely love the bottle!!!! The microdrinks are super delicious! I am up to drinking 3 liters of water a day!! Hydrate up people!”

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Posted 4 years ago

“Love all the flavors, especially Vibe! The water bottle is huge and my water stayed cold for a long time, exactly what I needed to take out with me all day! I'm definitely drinking more water since I discovered Waterdrop, and I appreciate that the flavors are nice and light, and not artificial tasting.”

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Posted 4 years ago

“beautiful products - going to be gifts”

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Posted 4 years ago

“Changed my drinking habits instantly, loved EVERY flavour I chose, and Shiro helps me alternate to less coffee days! Definitely plan to order more, wish I could do the recycle thing with my blister packs in the US.”

waterdrop US 5 star review on 23rd November 2021

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Posted 4 years ago

“Love the bottle! Pretty. I definitely am drinking more water now!”

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Posted 4 years ago

“so far it took about 2 hours to install But I measure twice. It went together easily and took up a little space under our sink and it fits nicely. I noticed a slight change of color between hot and cold the cold is clearer. there is a small change in the flow rate but not enough to worry. No more bottled water and the taste of the water is fine. So very happy for now thanks I will update this review in 30 days.”

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Posted 4 years ago

“They’re Xmas gifts and I know they’re going to love them!”

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Posted 4 years ago

“I really enjoy the Focus waterdrop! The flavor is light but present, and I feel more hydrated!”

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Posted 4 years ago

“Refreshing”

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Posted 4 years ago

“Im hooked the flavor is so good just a hint which is so nice NOT over whelming I already made another oarder and I get it so quick♡”

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Posted 4 years ago

waterdrop US is rated 4.7 based on 6,049 reviews