waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,959 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the beautiful bottle with bamboo top ! The flavor drops are exceptional. My very favorite is Love . Pomegranate,goji berry and acerola . It’s fab that they are sugar free . Love the fruit flavors .”

waterdrop US 5 star review on 16th November 2021

Helpful Report

Posted 3 years ago

“Amazing flavors and so easy to drink water this way. Keep making more blends for all of us Waterdrop”

Helpful Report

Posted 3 years ago

“So far I’m in love, sometimes I like one and sometimes I double up for more flavor! Either way they help me sustain hydration and I even enjoy making cocktails with them!”

Helpful Report

Posted 3 years ago

“I absolutely LOVE Waterdrop! Their microdrinks are delicious and easy to use! I got this gorgeous cocktail shaker for FREE with my points. You get them with every purchase! So not only do they offer tasty drinks, they give your free stuff! I've received bottles, coasters and a bottle brush so far! Try it!”

Helpful Report

Posted 3 years ago

“Absolutely love this product! The flavors are bright yet subtle- not overpowering like some flavoring products. I've been finishing 3L of water a day, and I've even gotten my coworkers hooked. Give these a try, you won't be disappointed.”

Helpful Report

Posted 3 years ago

“Absolutely love my products! The clear glass bottle allows you to watch the cubes dance around the bottle while they dissolve! My favorite is SHIRO which gives me that extra boost I need to get myself going in the morning. I have NERO on the way and I can't wait to try it!”

Helpful Report

Posted 3 years ago

“The Shiro is good”

Helpful Report

Posted 3 years ago

“I love flavored waters, but could never find a balanced drink between being artificially flavored, too sweet or without enough taste. These are perfect! I'm a forever customer now.”

Helpful Report

Posted 3 years ago

“Water drop adds great flavor to water so I actually drink more . I love the flair and the youth. My shipping is always very quick as well.”

Helpful Report

Posted 3 years ago

“Products are always terrific!! Wonderful flavors! Terrific quality!”

Helpful Report

Posted 3 years ago

“Just got my second order of drops today! Reordered Youth and glow as they were my first favorites and just tried Shiro, now my new favorite! Thanks Waterdrop for giving me a new way to enjoy my water! Can’t wait to try Nero!!”

waterdrop US 5 star review on 15th November 2021

Helpful Report

Posted 3 years ago

“Love is my favorite Microdrink. Glow come in second. They really help me drink more water.”

Helpful Report

Posted 3 years ago

“I am not able to comment because it has not been delivered. UPS had it and now my local post office may have it. I don’t know what the issue is. I’m very disappointed”

Helpful Report

Posted 3 years ago

“Love this company!! Placed an order and used the points to score these adorable flair glasses!!!”

Helpful Report

Posted 3 years ago

“Customer service is awesome. The water drops have helped me. I don’t like plain water and hardly drank water before trying these. Now I drink mostly water everyday”

Helpful Report

Posted 3 years ago

“I love it!!!”

Helpful Report

Posted 3 years ago

“Waterdrop provides good products and customer service. The company is relatively new so it needs to improve on some things, but overall they have good practices.”

Helpful Report

Posted 3 years ago

“Love it! I’m drinking more water now because of the great flavors.”

Helpful Report

Posted 3 years ago

“Love the product and variety of flavors!”

Helpful Report

Posted 3 years ago

“Boost and Love are my favs”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,959 reviews