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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Cammy
Verified Buyer
“Enjoying!!”
Helpful Report
Posted 2 years ago
Kasia
Verified Buyer
“The flavors are good, but sometimes a little weak for my taste. I do like that it adds flavor to water which helps me to drink more and that I can send back the little blisters to be recycled!”
Helpful Report
Posted 2 years ago
Thomas
Verified Buyer
“It’s better then crystal light I’m diabetic and it’s hard to find sugar free drinks I can use that don’t leave a bad aftertaste give you heart burn or other affects there guys are great fast shipping as well well packaged no damages ever so far”
waterdrop US 5 star review on 22nd March 2023 waterdrop US 5 star review on 22nd March 2023 waterdrop US 5 star review on 22nd March 2023
Helpful Report
Posted 2 years ago
Deborah
Verified Buyer
“I love Waterdrop! Thanks to the yummy flavors I’m staying hydrated and gaining needed nutrients.”
Helpful Report
Posted 2 years ago
Jessica
Verified Buyer
“I’ve been using waterdrop for 6+ months now and i can’t get through a day without them. I’ve figured out my favorite flavors and keep myself stocked up. It’s great knowing I’m also getting some vitamins and no sugar!! My grandson loves to drink from my bottle too. He thinks it’s juice😊”
Helpful Report
Posted 2 years ago
Megan
Verified Buyer
“I LOVE Waterdrop! I try to drink plenty of water each day to prevent headaches and Waterdrop makes that so much easier! The flavors are great (Glow and Sky are my favorites!) and they’re not overpowering or fake tasting. The rewards program is pretty great too!”
Helpful Report
Posted 2 years ago
Emily
Verified Buyer
“We love Boost, Sky, and Breeze so much. It keeps us drinking water all day.”
Helpful Report
Posted 2 years ago
Robin
Verified Buyer
“So I really like the flavors , but maybe think about ones without sweeteners? I would really like that, anyway Great so far!”
Helpful Report
Posted 2 years ago
Tamara
Verified Buyer
“Love this product because it’s healthy and no sugar. I just bought the new sip Lid. I like it but it makes a slurping noise when you drink out if it. Not sure if there is something wrong with mine or if this is normal. Otherwise I’m happy.”
Helpful Report
Posted 2 years ago
Emanuel
Verified Buyer
“I absolutely love this company and product. Customer service has been so impressive and their responsiveness is unmatched. Flavors are amazing as well.”
Helpful Report
Posted 2 years ago
Kathleen
Verified Buyer
“Love the product. It does help me drink more water. I have bought many flavours to change it often enough so i dont get bored. For sure a great way to stay hydrated”
Helpful Report
Posted 2 years ago
Shannon
Verified Buyer
“I just adore Youth. It is such a great way to hydrate.”
Helpful Report
Posted 2 years ago
Laura
Verified Buyer
“I just want to start by saying that I love this company and their products and have since I first tried it almost 2 years ago. With my recent order though, I was a little disappointed. Most of my boxes expire at the end of March or April! There is no way I can drink them that quickly before they expire. I did not use points, I paid for these, and to have such a short expiration date is disappointing. So normally 5 stars all around but this time, gotta give a 4.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I love the variety pack, I get to taste a different one every day. I haven't found my favorite yet or even one I don't like. I have to have flavored water and these are really helping me drink more water. The vitamins are an extra benefit.”
Helpful Report
Posted 2 years ago
ARLEEN
Verified Buyer
“Very happy with the variety of Waterdrop flavors and the quality of the products!”
Helpful Report
Posted 2 years ago
Leah
Verified Buyer
“Great products and the absolute best customer service.”
Helpful Report
Posted 2 years ago
Anne
Verified Buyer
“I love this product. I even mix a couple flavors when I’m using a large water bottle.”
Helpful Report
Posted 2 years ago
Michelle
Verified Buyer
“I've been using Waterdrop for a year & it definitely has helped me increase my water intake. So easy & covalent luv the subtle flavor.”
Helpful Report
Posted 2 years ago
Jes
Verified Reviewer
“PULL-UP CAP This is really convenient and I love the soft edge to sip from and the variety of colours. However, the first time I dropped my bottle, the handle broke, so hard plastic is not the best material. My husband ground down the sharp edges so I can still use it, but my other issue is that I can't take it apart to clean it. Even just water eventually starts moulding when it can't dry out; I used bleach spray and a brush to try and dig out the black yuck in the mouthpiece and I'm hoping that works.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Waterdrop is a fabulous way to hit my daily water goals. I'm really glad I discovered the Miami store because that allowed me to sample all of the flavors and pick my favorites.”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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