waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,872 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,872 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

waterdrop US 5 star review on 25th April 2025

Valerie

4178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New to the product and still trying to figure out what I like”

Helpful Report

Posted 2 years ago

“Flavors are interesting and I really enjoy these drinks! I would give waterdrop a 5th star if the packaging were more eco friendly -- each waterdrop is individually wrapped which adds up to a lot of plastic.”

Helpful Report

Posted 2 years ago

“Tastes great and dissolves nicely!”

Helpful Report

Posted 2 years ago

“I enjoy several of the flavors, but I am not crazy about the price.”

Helpful Report

Posted 2 years ago

“Love most of the flavors with very few exception. Love the variety and being able to accrue points for free stuff.”

Helpful Report

Posted 2 years ago

“The flavors are subtle and enjoyable. The glass bottle is of good quality and attractive. The Love bag is cute and good quality canvas. Overall I am pleased with my first water drop purchase and will be making more. There was a hiccup with the order (I received the wrong order initially) and had some issues with contacting customer service via the messaging system. Once I called everything was corrected very quickly. The representative I dealt with was very nice and I have confidence in their customer service.”

Helpful Report

Posted 2 years ago

“Easy and quick to deliver!”

Helpful Report

Posted 2 years ago

“Tastes delicious”

Helpful Report

Posted 2 years ago

“I have really been enjoying trying all the flavors!”

Helpful Report

Posted 2 years ago

“The flavor isn't as strong as I expected and wished for. I like the idea of the waterdrop drinks, just wish the flavors were more potent.”

Helpful Report

Posted 2 years ago

“I think I like the water drop concept but I with the pods were easier ti open. Sometimes they split and that makes getting the cube out difficult and sometimes causes it to crumble. I would love to see a deal on “make your own” 6 pack rather than the same 6 pack you always have. The 6 pack is the only way I can afford to buy this product.”

Helpful Report

Posted 3 years ago

“I haven't used the straws yet, but they look amazing. I ordered the frosted black one for my boyfriend in Canada since he can't get it delivered there. I ordered the RELAX bottle for myself but ended up not liking the design in person. Instead of returning the RELAX I'm going to give it away to a co-worker instead and decided to order something else. So far I've only tried two of the flavors (FOCUS & BOOST). Enjoying them so far, although Boost's flavor is a bit stronger. I didn't drink all the flavored water and it went warm, so I believe it is definitely better to drink it cold. I also think because I don't have the 20oz bottle, I may have used more water, which made the flavors not too overpowering. I can't wait to try and mix/match some of the flavors as well. I was really excited to order the items but didn't realize it would take about a week or so to get to me. It looks like it originated from IL and took over a week to get to CA. I will need to plan my orders accordingly. I am also looking forward to ordering more bottles.”

Helpful Report

Posted 3 years ago

“This order was delivered almost a week late. The delivery person didn’t deliver to the front door which was very disappointing since our house is located at a very busy street and it could have been stolen. I’m just happy to have finally received it. Undamaged.”

Helpful Report

Posted 3 years ago

“Love the bottle. Beautiful design. Receive many compliments. Great gift!”

Helpful Report

Posted 3 years ago

“These products are great to help you drink more water. I typically mix them with about double the recommended just to give my water a little fun!”

Helpful Report

Posted 3 years ago

“Waterdrop is amazing! They make drinking water fun and tasty ❤️”

Helpful Report

Posted 3 years ago

“I’ve been drinking water drop for over a year and I’m hooked. Great product great company”

Helpful Report

Posted 3 years ago

“Love all but one flavor. Love the bottles. What more can be said!”

Helpful Report

Posted 3 years ago

“I find the “drop” a satisfying sound dropping in my bottle I have tried several flavors and think they add enough taste to make it interesting and the vitamin boosters are a great plus.”

Helpful Report

Posted 3 years ago

“I have really loved the wide variety of products waterdrop has been putting out! The designs are beautiful and the bottles are practical. They take great care in how they package their items and always email to make sure you are satisfied.”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,872 reviews