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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Sarah
Verified Buyer
“I loved the Nero flavor! It’s delicious and has the caffeine kick I need while providing hydration!”
Helpful Report
Posted 3 years ago
Kara
Verified Buyer
“Enjoying the different flavors”
Helpful Report
Posted 3 years ago
Marley N
Verified Reviewer
“Waterdrop drinks are deliciously fruity and herbal - they definitely get you excited about drinking more water! They are super-subtle, though, so plan on using 2 drops per bottle at first if you're acclimating from sugary soft drinks or other water flavors!”
Helpful Report
Posted 3 years ago
Dorothy
Verified Buyer
“Love the raspberry flavor. Also love not using plastic bottles!”
Helpful Report
Posted 3 years ago
Katrina
Verified Buyer
“New to the product and still trying to figure out what I like”
Helpful Report
Posted 3 years ago
Kat
Verified Buyer
“Flavors are interesting and I really enjoy these drinks! I would give waterdrop a 5th star if the packaging were more eco friendly -- each waterdrop is individually wrapped which adds up to a lot of plastic.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Tastes great and dissolves nicely!”
Helpful Report
Posted 3 years ago
Donna
Verified Buyer
“I enjoy several of the flavors, but I am not crazy about the price.”
Helpful Report
Posted 3 years ago
Sharon
Verified Buyer
“Love most of the flavors with very few exception. Love the variety and being able to accrue points for free stuff.”
Helpful Report
Posted 3 years ago
Kelsee
Verified Buyer
“The flavors are subtle and enjoyable. The glass bottle is of good quality and attractive. The Love bag is cute and good quality canvas. Overall I am pleased with my first water drop purchase and will be making more. There was a hiccup with the order (I received the wrong order initially) and had some issues with contacting customer service via the messaging system. Once I called everything was corrected very quickly. The representative I dealt with was very nice and I have confidence in their customer service.”
Helpful Report
Posted 3 years ago
Adi
Verified Buyer
“Easy and quick to deliver!”
Helpful Report
Posted 3 years ago
Sarah
Verified Buyer
“Tastes delicious”
Helpful Report
Posted 3 years ago
Shelby
Verified Buyer
“I have really been enjoying trying all the flavors!”
Helpful Report
Posted 3 years ago
Laura
Verified Buyer
“The flavor isn't as strong as I expected and wished for. I like the idea of the waterdrop drinks, just wish the flavors were more potent.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I think I like the water drop concept but I with the pods were easier ti open. Sometimes they split and that makes getting the cube out difficult and sometimes causes it to crumble. I would love to see a deal on “make your own” 6 pack rather than the same 6 pack you always have. The 6 pack is the only way I can afford to buy this product.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I haven't used the straws yet, but they look amazing. I ordered the frosted black one for my boyfriend in Canada since he can't get it delivered there. I ordered the RELAX bottle for myself but ended up not liking the design in person. Instead of returning the RELAX I'm going to give it away to a co-worker instead and decided to order something else. So far I've only tried two of the flavors (FOCUS & BOOST). Enjoying them so far, although Boost's flavor is a bit stronger. I didn't drink all the flavored water and it went warm, so I believe it is definitely better to drink it cold. I also think because I don't have the 20oz bottle, I may have used more water, which made the flavors not too overpowering. I can't wait to try and mix/match some of the flavors as well. I was really excited to order the items but didn't realize it would take about a week or so to get to me. It looks like it originated from IL and took over a week to get to CA. I will need to plan my orders accordingly. I am also looking forward to ordering more bottles.”
Helpful Report
Posted 3 years ago
Esterlyn
Verified Buyer
“This order was delivered almost a week late. The delivery person didn’t deliver to the front door which was very disappointing since our house is located at a very busy street and it could have been stolen. I’m just happy to have finally received it. Undamaged.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Love the bottle. Beautiful design. Receive many compliments. Great gift!”
Helpful Report
Posted 3 years ago
Alison
Verified Buyer
“These products are great to help you drink more water. I typically mix them with about double the recommended just to give my water a little fun!”
Helpful Report
Posted 3 years ago
Mercedes
Verified Buyer
“Waterdrop is amazing! They make drinking water fun and tasty ❤️”
Helpful Report
Posted 3 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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