waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,987 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“I have never received anything I didn’t love from Waterdrop!”

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Posted 1 year ago

“I have been a Waterdrop fan for almost 2 years. Drinking water has become a very important part of my day. Thank you for making it so much easier!”

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Posted 1 year ago

“This is the best way I have found to drink all of my water every day!”

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Posted 1 year ago

“Loving the iced teas!”

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Posted 1 year ago

“Good flavors”

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Posted 1 year ago

“Great flavors .. not to strong ..Love the water bottle!”

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Posted 1 year ago

“I enjoy Waterddrop and hoping my girlfriends do too.”

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Posted 1 year ago

“The best flavored water I have tried No after taste and easy to use and encourages you to drink more still water”

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Posted 1 year ago

“Waterdrop microdrink cubes are great to carry with me. I usually take 3-4 cubes when I'm out and about. Keeps me from consuming soft drinks full of sugar, as these have little to no sugar at all. Love the fact i can have different flavors with me at all times.”

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Posted 1 year ago

“Perfect! Tastes great”

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Posted 1 year ago

“Whatever the problem was with my order it took too long to deliver it. Waterdrop needs to work better in that area to keep buyers satisfied and coming. Sadly I bought 2 packs of the new Cola microdrink and personally I think it is terrible. I only drank it twice and it is just not good so that was wasted money and it will go in the garbage. I only have 2 or 3 that I do like and will only order in the future.”

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Posted 1 year ago

“I love Waterdrop products. I'm a repeat buyer, and I'll continue to purchase. The bottles and accessories are of excellent quality. I enjoy several flavors in the line. Shipping is fast. This is a great company. Highly recommend.”

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Posted 1 year ago

“I love the iced teas. I ordered two more of each flavor after trying the first order and now hooked.”

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Posted 1 year ago

“Easy on the go flavor, fully dissolves and taste amazing! I drink waterdrop daily if not multiple times a day. It has upped my water intake by double!”

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Posted 1 year ago

“I love this brand so much. It really does make hydration fun. The edition bottles are gorgeous, I get so many compliments. In the Texas heat, I never lead home without one of the steel bottles full of iced water and something refreshing like Vibe, Breeze or Shiro. The products seem expensive up front, but they offer a ton of sales, freebies, and have the most generous rewards point systems I've ever seen. I would say at least a 1/3 of my bottle collection was completely free.”

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Posted 1 year ago

“This item is amazing! It’s smaller than I thought it would be but each square holds way more than 12. Makes up for its size. Very worth it. But as others have said, some comments going back to over a year ago. The stickers are not updated with anything past the original 10 Flavors. I understand not wanting to print 3 pages (if keeping the other languages). Maybe have a “pick your 9 flavors sticker sheet” (since there is only 9 squares) Of the 30 total stickers sent on the sheet I’ve used 4 and the rest of the sheet is being tossed out. But again. It’s a great product. And I guess they fixed the smell issue. I haven’t noticed any smell from the box.”

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Posted 1 year ago

“Flavors are delicious but not overpowering. Dissolve quickly with no weird texture or grainy taste.”

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Posted 1 year ago

“I have been a Water Drop customer for awhile. Love most of their products and was excited to get my new water bottle and spout lid. First time I went to use the lid, leaks everywhere! The bottle is great, the lid - not so much. Can't even use it to drink out my bottle - kinda of the whole purpose of it.”

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Posted 1 year ago

“My nephew loves this for his wrestling matches and it even matches his school color!”

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Posted 1 year ago

“I tried the microdrinks at my moms, which convinced me to get it for myself. The flavor cubes make hydrating easier and are tasty, I like the range of choices. The LUCY cap however was very disappointing. It doesn't measure accurately and is cumbersome in its use. I wish it would measure how much I drink and send reminders based on that, not on a fixed time. Orders take a long time between confirmation and shipping and the prices are not exactly accessible.”

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,987 reviews