waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,987 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I got hooked with Waterdrop in January 2023 and have gotten acquainted with all the flavors. They have a nice variety to accommodate various tastes and combinations. The rare time there is a shipping delay, Waterdrop has always been proactive with contacting me and even offering a token of appreciation for patience - namely, a code for a discount on a future order. I always enjoy some of the freebies Waterdrop includes when you hit certain price points. I also appreciate the point system to get products. Keep up the good work.”

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Posted 1 year ago

“Love the flavor”

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Posted 1 year ago

“This bottle is very pretty and the cap is very nice I didn’t expect for it to be pink and metallic I hop it stays in waterdrop.”

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Posted 1 year ago

“So many delicious flavors! Makes it easy to drink enough water.”

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Posted 1 year ago

“Bottles ate heavy duty and durable yet with beautiful elegant designs and not heavy. The micro drinks are very refreshing and tasty. Best purchase!”

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Posted 1 year ago

“I ordered my products on November 20th and tried to see where it was with no success. Then it said delivered on 12-7-23 and never found it. I tried to contact the company for a solution or a refund with no response. Very sad I was really looking forward to trying your products.”

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Posted 1 year ago

“I have been loving all of the products. Some flavors more than others, but once I find my favorites, I keep buying them.”

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Posted 1 year ago

“My favorite place to get water flavor.”

waterdrop US 5 star review on 11th December 2023

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Posted 1 year ago

“Always pleased with their products.”

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Posted 1 year ago

“I love my Waterdrop products!”

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Posted 1 year ago

“I love these products. I drink more water since I started using waterdrop.”

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Posted 1 year ago

“I love all of the glass bottles, very beautiful.”

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Posted 1 year ago

“everything I've tried tastes great and is getting me to drink more water daily”

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Posted 1 year ago

“Great product and a wonderful way to remind myself to stay hydrated!”

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Posted 1 year ago

“Love that these aren’t too sweet but have just enough flavor to make your water interesting. I bought a bunch of flavors to try them all out to figure out my favorites after getting a sample kit in a subscription box. I splurged on the ultimate hydration set and I’ve had a good time testing them all out. So far I really like all of them except the cola and the lime ones. The iced teas are my favorite. Free gifts with purchase were an awesome perk and they were so nice, definitely not throw-away items. There was also a holdup with the timely shipping of one of my orders and the company made it right without me even asking, so that speaks volumes for how they care for their customers. Will definitely be buying more when I get low!”

waterdrop US 5 star review on 10th December 2023

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Posted 1 year ago

“Snow is my favorite flavor of waterdrop!!!”

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Posted 1 year ago

“I love the teas, cups, and a few other items. The peach tea and lemon tea are by far my favorite and I have tried almost everything.”

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Posted 1 year ago

“The Koko Pina is wonderful! Water drop has definitely helped me drink more water!”

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Posted 1 year ago

“So I really, really like waterdrop. I only shop about twice a year for the “big sales”. I see Sam’s club sells it now, for way cheaper than I got it online. Slightly irritating..but I’ve learned to buy at Sam’s club now”

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Posted 1 year ago

“Excellent!!!”

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,987 reviews