waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,987 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great stuff, big fan.”

Helpful Report

Posted 1 year ago

“I love the fact that I can see how much water I'm filming into the bottle as I go it at the bubbler! It's so much easier to use the clear bottle. I just wish I could get ice into it!”

Helpful Report

Posted 1 year ago

“Because of your products I’m drinking water again and can’t imagine living without it”

Helpful Report

Posted 1 year ago

“Mixed bag, excellent drinkware some waterdrops are great, some mediocre and the most recent cola is uses sucralose but finding that information on the website is difficult”

Helpful Report

Posted 1 year ago

“Water drop has completely changed the way I get water daily. It’s a game changer. I’m so grateful to this company.”

Helpful Report

Posted 1 year ago

“I love Water Drop. I recommend to everyone. I love the water bottles. Great price. Fast delivery. Good product”

Helpful Report

Posted 1 year ago

“Love all the flavors I have tried,except for the cola,it taste like old flat soda.”

Helpful Report

Posted 1 year ago

“Waterdrop is fantastic. The customer service is amazing, the stevia-sweetened products are great, there is no better loyalty program. Waterdrop for the win!”

Helpful Report

Posted 1 year ago

“I loved everything in the Advent calendar! Thank you!”

Helpful Report

Posted 1 year ago

“Great flavors and the advent calendar is so well designed-I ordered two!”

Helpful Report

Posted 1 year ago

“I love all of these flavors. I drink so much more water now than I ever did before.”

Helpful Report

Posted 1 year ago

“Waterdrop has changed my life with an increased water intake! I spread the word in any way I can so others can love this company as much as I do!”

Helpful Report

Posted 1 year ago

“Refreshing, delicious taste, and most importantly, it helps me drink more water! These are fantastic flavors!!!”

Helpful Report

Posted 1 year ago

“Flavor is as expected. Cold water will increase the ti.eneeded for the cube to completely dissolve.”

Helpful Report

Posted 1 year ago

“Excellent and varied product. So helpful for me to stay hydrated!”

Helpful Report

Posted 1 year ago

“I love water drop. Usually. The tumbler lid does not fit on my water bottle and I havent been able to find a way to initiate a return of it? Also, the cola flavor is not for me. It has a great cola smell, but the taste is not there. But I love all my other flavors it’s just this one I’m not a fan of. ☺️”

Helpful Report

Posted 1 year ago

“Love the bottle, great flavor. I drink so much more water now.”

Helpful Report

Posted 1 year ago

“Love the drinks! The staff in store at mall of America are always so nice and helpful! 10/10 experience”

Helpful Report

Posted 1 year ago

“Quality products! Fast shipping.”

waterdrop US 5 star review on 26th November 2023

Helpful Report

Posted 1 year ago

“I love my waterdrop order. The Yellow bottle is my new fav!”

Helpful Report

Posted 1 year ago

waterdrop US is rated 4.7 based on 5,987 reviews