waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,955 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,955 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I live in the HOTTER THAN HELL South. Water is essential, but I can’t just chug water. Waterdrop makes my nearly gallon per day very easy.”

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Posted 1 year ago

“Love the bigger bottles as less to fill each day. My hydration goal seems easier to reach. I was surprised by how much I liked the Stainless Steel bottle. It has become a favorite!! The glass bottles are superior to any others I've used.”

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Posted 1 year ago

“Love this cap!!! It has helped me track my water intake soooo much better than me trying to remember recording it myself so I get real time records.”

waterdrop US 5 star review on 28th August 2023

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Posted 1 year ago

“I love my water drops. I had a kidney transplant and have to drink lots of water everyday. Without water drops to make my water enjoyable, I’d never drink enough. Now, thanks to the drops, I easily drink all of my daily water!”

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Posted 1 year ago

“Beautiful thermo, so happy Emilia was a gift for a friend she love it. The other one was for me. Keep my drinks coolers fresh flavored.”

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Posted 1 year ago

“Waterdrop is a great company. They really listen to their customers. Their customer service is fantastic!”

waterdrop US 5 star review on 26th August 2023

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Posted 1 year ago

“Makes drinking more water easy plus the flavors are very refreshing”

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Posted 1 year ago

“Waterdrop is so helpful to staying hydrated. Just pop a drop in water and watch it fizz to mix a delicious beverage. This time I just bought Zen to use as a second drop in the drink...it gives everything else a lighter more fresh taste to my taste buds.”

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Posted 1 year ago

“I was in need of proper hydration and to drink more water instead of other choices. So I am glad I found this product. I have been using it for about a week now. I drink 2 34 Oz bottles a day using 2 different flavors each time and I have noticed a difference. The flavors they offer are all good so far. The only thing I have to watch is the ingredients due to having thyroid issues I cannot have ginseng. So the youth one contains ginseng so I won't be able to order that one again. I will continue using other flavors though. I will be trying some other flavors soon and look forward to the iced teas that I just received. Highly recommend”

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Posted 1 year ago

“Great company! Listen to customer feedback in development and refining!”

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Posted 1 year ago

“Love the many flavors and now its helped getting my 17 year old to drink more water!”

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Posted 1 year ago

“Love waterdrop! The drops make it easy to meet hydration goals and there are so many great flavors to choose from!”

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Posted 1 year ago

“Amazing! So satisfying”

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Posted 1 year ago

“I Love the flavors, Love that it makes me drink more water & the Lucy cap keeps me up to date and well hydrated;-)”

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Posted 1 year ago

“Perfectly packaged and prompt shipping as always”

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Posted 1 year ago

“Very much appreciated impressive customer service!!”

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Posted 1 year ago

“Great customer service. Listens to customer feedback to improve product. Quick to fix issues.”

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Posted 2 years ago

“I love waterdrop! I order regularly and often get free goodies that I use all the time. Also I'm on a restrictive diet that requires me to drink 64 to 90 ounces of water per day and waterdrop makes that so easy!”

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Posted 2 years ago

“It's kind of terrifying how obsessed I am with Waterdrop products. I've tried most of the microdrinks flavors (Flair is my all-time favorite, please please bring it back in stock in the US!), all of the Microenergies and Microteas, and I'm liking the electrolyte drops too. Every piece of drink ware and all of the accessories are top knotch quality and very sturdy and beautiful. I have 4 borosilicate glass bottles, 2 stainless steel bottles, an insulated tea tumbler, the presentation bowl, bottle dryer, cocktail shaker, two sets of glasses, and the limited edition Koko Piña towel and fan, so obviously it's time to order more bottles and accessories and try the new Iced Teas, lol! I recently quit drinking alcohol and these little drops and the beautiful glasses and bottles made it so much easier to do this great thing for my health. I don't know if there's a cure for my Waterdrop addiction, but if there is, I don't want it!”

waterdrop US 5 star review on 20th August 2023

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Posted 2 years ago

“This new coconut pineapple flavor is great! Bring it back permanently!”

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Posted 2 years ago

waterdrop US is rated 4.7 based on 5,955 reviews