waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,955 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,955 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love waterdrop. From the flavors, to the bottles, to the accessories, I love it all.”

Helpful Report

Posted 2 years ago

“I LOVE Waterdrop! I use this almost every single day and I will be going back into the office a few days a week and will always have some on me.”

Helpful Report

Posted 2 years ago

“My favorite way to hydrate!”

waterdrop US 5 star review on 14th August 2023

Helpful Report

Posted 2 years ago

“Waterdrop is delicious and amazing! With essential vitamins and minerals, I know I’m drinking something that is healthy and flavorful.”

Helpful Report

Posted 2 years ago

“I really enjoy Waterdrop microdrinks!”

Helpful Report

Posted 2 years ago

“Very good system. I have enjoyed all the flavors and love the bottle.”

Helpful Report

Posted 2 years ago

“Waterdrop is a fantastic company that listens to its customers, provides top-quality service, and has amazing products and rewards. I enjoy just about every flavor they offer and their glass bottles are beautiful! I also enjoy their collection boxes, however, they'll never have one big enough for the number of waterdrops I own. I highly recommend them if you're looking to make drinking water 10x more fun. I also love that they have mocktail recipes using the waterdrops. How yummy is that?”

Helpful Report

Posted 2 years ago

“Everything I have received from waterdrop has been top-notch!”

Helpful Report

Posted 2 years ago

“Waterdrop is a great company! Very engaged and great customer service! I wish you’d change back to your original flavors though. I don’t think the new ones are quite as good.”

Helpful Report

Posted 2 years ago

“My favorite Water drop flavor. Love coconut flavor.”

Helpful Report

Posted 2 years ago

“Love the products and the flavors of the tablets. I really enjoy the convenience of waterdrops.”

Helpful Report

Posted 2 years ago

“Love the size of this thermos- easy to take everywhere. I hope in the future we have the option to purchase the flavor cubes in bulk and not have to deal with all the fancy packaging”

Helpful Report

Posted 2 years ago

“Refreshing and light. Not overly sweet with lovely fruit essence. Just right when I want more than just water.”

Helpful Report

Posted 2 years ago

“once you try you will come back for more!”

Helpful Report

Posted 2 years ago

“Got my order and everything was delivered quickly and I love it!”

Helpful Report

Posted 2 years ago

“Great company! Love that they want everyone hydrated and healthy and environmentally forward!”

Helpful Report

Posted 2 years ago

“Love the new all purpose bottles and the new tops. Especially the loop lid. Makes it easier to carry. Water drop is delicious, love the subtle flavors and that they're not overpowering. Just a hint of sweetness, but no sugar. My favorites are the microenergy set, youth, and sky. Those taste the best to me. The bottles are well made, whether you get the original glass ones or the new all purpose ones, they'll last. Their customer service is really good too, there was a mistake on my previous order and they fixed it quickly. Giving me options on what I'd like to do to fix the mistake. I like that a lot, the option I chose was more convenient for me rather than them just fixing the mistake on their own which would have been fine too, but giving customers options like they did, going above and beyond, makes me a loyal customer.”

waterdrop US 5 star review on 12th August 2023

Helpful Report

Posted 2 years ago

“This bottle is beautiful.”

Helpful Report

Posted 2 years ago

“I was looking forward to the new flavors, my maintaining the classics. Encourages me to drink more throughout the day.”

Helpful Report

Posted 2 years ago

“Love this new flavor!!!”

Helpful Report

Posted 2 years ago

waterdrop US is rated 4.7 based on 5,955 reviews