waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,049 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 14th August 2026

4196

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the water drop products!! The ease of use, the flavor options, and the gentle taste encourage me to drink more water!!! I keep a convenient bowl of mixed flavors near my water bottles!!!”

waterdrop US 5 star review on 6th September 2023

Helpful Report

Posted 3 years ago

“Easy and convenient, great tasting way to get water into those of us who don't like it plain!”

Helpful Report

Posted 3 years ago

“Water drop has really increased the amount of water my daughter and I drink daily. We love the flavors and in this heat hydration is important. She loves Focus and I love youth and glow.”

Helpful Report

Posted 3 years ago

“Awesome! High quality products!”

Helpful Report

Posted 3 years ago

“love the new flavors, great additions!”

Helpful Report

Posted 3 years ago

“Love the sustainability, flavors and service. 10/10”

Helpful Report

Posted 3 years ago

“I love the products, message, and customer support from this company! Bottles are phenomenal quality and the micro drinks are super tasty and have really fun, unique flavors.”

Helpful Report

Posted 3 years ago

“Waterdrop has made me increase my water intake and stop buying cases of water in plastic bottles.”

waterdrop US 5 star review on 4th September 2023

Helpful Report

Posted 3 years ago

“Love the company and products”

Helpful Report

Posted 3 years ago

“Love this company! I’ve thankfully only had to contact CS once, but when I did— they responded super quickly & resolved my issue immediately! They are also always trying to improve based on customer feedback, which doesn’t happen w/ companies often!”

Helpful Report

Posted 3 years ago

“Love all the flavors....Boost is a number one and the Assam Tea too.”

Helpful Report

Posted 3 years ago

“Love to drink more water using Waterdrop. Changed how and how much water I drink on a daily basis.”

Helpful Report

Posted 3 years ago

“I’ve seen SNOW on the website shown as Sold Out for the longest time. I’ve always wanted to try it but it’s never available, I went to Europe in May and was soo excited one of the stores I visited carried Waterdrops, too but no SNOW. The price per package was equivalent in Europe as I got mine in the US. When I came back from my trip, I was notified of a sale on Waterdrops and low and behold: SNOW was available! Thank you so much!! It’s a great price, quick shipping, and the water is absolutely delicious! I hope for another sale in late Fall to stock up.”

Helpful Report

Posted 3 years ago

“I live in the HOTTER THAN HELL South. Water is essential, but I can’t just chug water. Waterdrop makes my nearly gallon per day very easy.”

Helpful Report

Posted 3 years ago

“Love the bigger bottles as less to fill each day. My hydration goal seems easier to reach. I was surprised by how much I liked the Stainless Steel bottle. It has become a favorite!! The glass bottles are superior to any others I've used.”

Helpful Report

Posted 3 years ago

“Love this cap!!! It has helped me track my water intake soooo much better than me trying to remember recording it myself so I get real time records.”

waterdrop US 5 star review on 28th August 2023

Helpful Report

Posted 3 years ago

“I love my water drops. I had a kidney transplant and have to drink lots of water everyday. Without water drops to make my water enjoyable, I’d never drink enough. Now, thanks to the drops, I easily drink all of my daily water!”

Helpful Report

Posted 3 years ago

“Beautiful thermo, so happy Emilia was a gift for a friend she love it. The other one was for me. Keep my drinks coolers fresh flavored.”

Helpful Report

Posted 3 years ago

“Waterdrop is a great company. They really listen to their customers. Their customer service is fantastic!”

waterdrop US 5 star review on 26th August 2023

Helpful Report

Posted 3 years ago

“Makes drinking more water easy plus the flavors are very refreshing”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 6,049 reviews