waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,955 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,955 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love the new coconut and Pineapple flavor - I was sad to see Sky wasn't there anymore. These are my favorite water additives.”

Helpful Report

Posted 2 years ago

“Wonderful customer service and fantastic products! I love waterdrop drinks!”

Helpful Report

Posted 2 years ago

“I love this flavor!!! I hope you make it available all the time!!!”

Helpful Report

Posted 2 years ago

“I have been loving waterdrop! I wish they would advertise how they changed the flavors. I seem to like them more but am a bit confused on what was changed or omitted. I have ordered 4-5 times in just a few months. Can’t wait to try the iced teas. Love the bottles, wish I could order the city/country ones and the special editions. Wish I had a store close.”

Helpful Report

Posted 2 years ago

“Amazing flavor. I can distinctly tell there’s coconut and pineapple in this one. I was surprised there’s mango in it as I can’t taste it as much, but this is still a great flavor anyway.”

Helpful Report

Posted 2 years ago

“I absolutely love you guys! Keep up the great work!”

Helpful Report

Posted 2 years ago

“Love Waterdrop. I use a cube everyday.”

Helpful Report

Posted 2 years ago

“Flavor is delicious and delightful! Perfect for summer by the pool!”

waterdrop US 5 star review on 11th August 2023

Helpful Report

Posted 2 years ago

“I have enjoyed the sticker, very good quality. Great idea, please consider offering more choices!”

Helpful Report

Posted 2 years ago

“This is my favorite flavor ever!!! Please keep this as a regular flavor!”

Helpful Report

Posted 2 years ago

“Love this company and all of the products I have tried. Makes water so much more appealing.”

Helpful Report

Posted 2 years ago

“These drops are amazing for soothing any digestive issues. My husband has been awakened with acid reflux and these drops worked almost immediately. I'm happy to have access to them because the tea ingredient that's good for digestion is very hard to find.”

Helpful Report

Posted 2 years ago

“I love Waterdrop! I've always struggled with getting all my water in each day but not anymore! It's convenient and delicious!”

Helpful Report

Posted 2 years ago

“Drinking this is like sipping a pina colada on the beach every day when I’m physically at work. Soooo goood!”

Helpful Report

Posted 2 years ago

“The flavors and products are wonderful.”

Helpful Report

Posted 2 years ago

“I am so glad I stumbled onto this site. My Dr told me I needed to drink more water, I am a soda fan. Water drop is so helpful in achieving my drinking more water goals. I would highly recommend the the pina colada drop. This is one flavor I hope is kept in the regular collection of flavors. This is a flavor I can’t get enough of. This is 1 of the few I can drink without using another flavor to make the drink especially good. I think Waterdrop is the thing I needed to drink more water. Highly recommend any of the flavors, the best part is mixing different flavor drops as to have a new and unique drink every time!”

Helpful Report

Posted 2 years ago

“I'm not a very good plain water drinker. Waterdrop has helped me increase my water intake. Flavors are great. Flavors are not over powering or sweet. Adds some nice flavor to plain water. I can taste the coconut and pineapple flavors in the new Koko Pina flavor. Two of my favorites together. I have worked with customer service and everyone I have spoken with has been courteous and helpful. I contacted them via email and telephone.”

Helpful Report

Posted 2 years ago

“Love the new flavor, KokoPiña. It tastes like Summer!”

Helpful Report

Posted 2 years ago

“The pine-coconut water is so refreshing on this hot summer in Texas!”

Helpful Report

Posted 2 years ago

“I love this product! The flavors are subtle and pleasing and the fact of no sugar makes this an all-around fantastic company!”

Helpful Report

Posted 2 years ago

waterdrop US is rated 4.7 based on 5,955 reviews