waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,873 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

waterdrop US 5 star review on 25th April 2025

Valerie

4178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the products and the drops. Easy and convenient.”

Helpful Report

Posted 3 years ago

“Why are the cubes wrapped in plastic? Can’t wax paper be used? It tastes good and I like how the company is conscience about the environment. There must be a plastic free way to house the cubes.”

Helpful Report

Posted 3 years ago

“Love these products. The water bottles are beautiful. I’m so glad they finally brought the microteas to the US. Both flavors are amazing.”

Helpful Report

Posted 3 years ago

“,I love these Waterdrops and would have given them a five star but unfortunity they are impossible for me to open. I have to use a sharp knife with a narrow point to release the contents”

Helpful Report

Posted 3 years ago

“Waterdrop has really helped me start drinking more water every day! I went from drinking literally no water and only diet soda to drinking 1400mL+ every day. I am thankful to have found a great new way to incorporate these products into a healthier lifestyle!”

Helpful Report

Posted 3 years ago

“I like waterdrop. I think it is a neat concept. While, I haven't fallen in love with all of their flavors, I must say that the flavors are strong and they don't taste too watered down.”

Helpful Report

Posted 3 years ago

“This is only missing one star because of the porcelain cup. It’s very difficult to work with unless you’re drinking drops in cold water. My sister had to make me a crocheted sleeve to go around the cup because it was far too hot to hold on it’s own. And I’m not even using boiling hot water. I loved the 4+3 deal. That was a surprise and such a wonderful value. The teas are super tasty and strange in a good way. I’m looking forward to seeing new flavors as the year progresses. I’ll for sure be purchasing them!”

Helpful Report

Posted 3 years ago

“The new microtea tumblers are my favorite by far!! I am not so much a fan of the berry tea. I love the mellow mint but I wish it was lemon with mint instead of the apple flavor.”

Helpful Report

Posted 3 years ago

“It’s a bit hard for my small hands to hold this 34oz when full, but I Love it.”

Helpful Report

Posted 3 years ago

“Beautiful water bottle. Glass is thick and sturdy. Love the waterdrops. Not a flavor I didn't like and has a very subtle flavor that definitely encourages me to drink more water. Coasters are lovely. Very good quality.”

Helpful Report

Posted 3 years ago

“Great taste and keeps me drinking water all day.”

Helpful Report

Posted 3 years ago

“I love the fruit fusion tea - its not too fruty just enough for a refreshing warm up. The tumbler is so cute too - perfect for on the go to keep it warm.”

Helpful Report

Posted 3 years ago

“This a beautiful set and I love the water. It’s very light. My reason for 4 stars is that there’s some difficulty with either the lid or the shape of the bottle neck as it seems I can’t drink it without getting a bit of liquid on my lips, almost spilling a bit. Also, I think this product (the water enhancers) are a bit expensive when you buy the flavors outside a set.”

Helpful Report

Posted 3 years ago

“It is good but need to use more tablets for the taste”

Helpful Report

Posted 3 years ago

“I love this product! Quick delivery and I am now drinking at least 64oz of water a day. That is NOT a sales pitch. I know drinking water is important important for good health. I just couldn't get it done but, I can now!! I would move to Miami and work for this company. Silly but, I feel so proud of myself for staying properly hydrated. Thank you!!!”

Helpful Report

Posted 3 years ago

“I didn’t realize I was getting a flamingo bottle I thought it was the one with flowers :( I have enjoyed trying the different water flavors though”

Helpful Report

Posted 3 years ago

“High price for small amount of drops. Good flavor but not too bold.”

Helpful Report

Posted 3 years ago

“Love the flavors! The bottle doesn't keep beverages hot or cold for long.”

Helpful Report

Posted 3 years ago

“Super cute mug. I prefer it over my other bottles. Mellow mint makes a great afternoon pick me up.”

Helpful Report

Posted 3 years ago

“Waterdrop's communication with shipping and delivery is fantastic. I'm having fun trying out the microdrinks.”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,873 reviews