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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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JoNan
Verified Buyer
“Love the bottles and it has helped me drink more water - the waterdrops are ok. Some just do not taste good to me.”
Helpful Report
Posted 3 years ago
Stephany
Verified Buyer
“Really enjoying my waterdrops & products. Personally I think there is room for improvement when it comes to some lingering aftertaste. The sports cap need some attention & a redesign.”
Helpful Report
Posted 3 years ago
Julie
Verified Buyer
“Nero and Boost are 2 of my favorites. Since I started getting Waterdrop I have been more aware of the amount of water I drink and I feel better being regularly hydrated.”
Helpful Report
Posted 3 years ago
Shani
Verified Buyer
“The flavors are all very distinct. I wasn't sure how I'd feel about the Vibe flavor but I was pleasantly surprised. Love has a tartness that isn't overwhelming. My only issue is the opening of the water bottle makes it difficult to clean...but I love the design.”
Helpful Report
Posted 3 years ago
Kahlab
Verified Buyer
“Overall nice products, a little on the expensive side. I wish the microdrinks either came in a larger quantity or carried a snaller price. The point is to increase water consumption, therefore repeat customers are going to be drinking more water and using more products. The bottle brush doesn't easily fit the mouth of the bottles without pinching the metal attached to the bristles and using a bit of force.”
Helpful Report
Posted 3 years ago
Seyhan
Verified Buyer
“Absolutely love all the flavors I have tried so far, really hoping we get more like the EU site”
Helpful Report
Posted 3 years ago
Kara
Verified Buyer
“Great way to drink more water”
Helpful Report
Posted 3 years ago
Karlene
Verified Buyer
“Boost is not for me, too flowery. Loved the Zen and enjoyed other flowers received.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“All flavors have been interesting and have helped me drink more water at work.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“So far waterdrop is helping me drink water betterand more often. Usually when I drink plain water it upsets my stomach. Waterdrop seams to alleviate that problem a little more.”
Helpful Report
Posted 3 years ago
Brandy
Verified Buyer
“Loved everything, still working on the flavors but so far Youth is the best!”
Helpful Report
Posted 3 years ago
Jesseka
Verified Buyer
“Love the water drops. They are all very good.”
Helpful Report
Posted 3 years ago
Janel
Verified Buyer
“Love this product. I’m not a fan of flavor water, but this I like !”
Helpful Report
Posted 3 years ago
Diane
Verified Buyer
“Pricing is something that makes me hesitate, but the drops are getting tastier. Bottles are sturdy, caps sometimes aren’t so great. Not too many designs catch my eye enough to spend that kind of money even if it’s a really nice quality glass bottle. A lot of accessories seem to be out of stock. Only had one item be underwhelming (see photos)”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“I love waterdrops. I have some health issues, so I can't drink anything with caffeine, acidic or carbonation. Water drops is basically the only thing I have found that taste good and is good for me. I am disappointed in the "special" offer that I purchased as an impulse add on. I thought I was buying full boxes of drops at a discount price. No I received 3 packs of every flavor. Not cost effective. I won't be buying a " special deal" again.”
Helpful Report
Posted 3 years ago
Lynn
Verified Buyer
“The water drops are great. But the glass bottle already has a chip around mouth piece. So that is very disappointing.”
Helpful Report
Posted 3 years ago
Jennifer
Verified Buyer
“Loving the flair but disappointed in the brush back pack works great and is super cute”
Helpful Report
Posted 3 years ago
Sisson
Verified Buyer
“My new favorite way to drink water.”
Helpful Report
Posted 3 years ago
Jacqueline
Verified Buyer
“I absolutely love this product. The only thing I would say needs improvement is making the drop packets easier to open. I have to cut around the edges with something sharp. The edges don’t lift in order to peel them off.”
Helpful Report
Posted 3 years ago
Jessica
Verified Buyer
“I didn't love Boost the first time around, but I decided to give it another try. I enjoy the floral notes more now that I expect them and it gives me a good variety.”
Helpful Report
Posted 3 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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