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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Marj
Verified Buyer
“I love all of the flavors I have tried. The glass bottles are so beautiful! The free products are very nice and I enjoy earning them. I have not tried the hot tea yet, I will soon.”
Helpful Report
Posted 3 years ago
Elia M
Verified Buyer
“I love most of the products and purchase them when within my budget. I do mainly purchase when I can take advantage of deals to stretch my purchase. I have always had great customer service, but normally do not have any issues with the purchases ( except the carafes do not want to arrive unbroken to my house) I have not been a lucky recipient of any surprise rewards or gifts but did get to take part in a survey and waiting for a supposed reward to arrive for that.”
Helpful Report
Posted 3 years ago
Jennifer
Verified Buyer
“So far I like the taste of the two I purchased, Mellow mint & Boost. It’s easy , convenient, very little packaging, and no plastic bottles with this, which means no bottle deposit charge. We are charged that in the state I live in. So, that saves me money! Ty!”
Helpful Report
Posted 3 years ago
Ruby
Verified Buyer
“I used to not ever have a problem drinking water, I have well water and it is really good, but since discovering waterdrop I look forward to drinking water everyday and I know I drink more than I used too. What is nice about the waterdrop flavors is that they are sugar free and low calorie which is important to me as I am diabetic. And the water bottles are so pretty!!”
Helpful Report
Posted 3 years ago
Krystal
Verified Buyer
“I love the products and the drops. Easy and convenient.”
Helpful Report
Posted 3 years ago
Jeanine
Verified Buyer
“Why are the cubes wrapped in plastic? Can’t wax paper be used? It tastes good and I like how the company is conscience about the environment. There must be a plastic free way to house the cubes.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Love these products. The water bottles are beautiful. I’m so glad they finally brought the microteas to the US. Both flavors are amazing.”
Helpful Report
Posted 3 years ago
Valerie
Verified Buyer
“,I love these Waterdrops and would have given them a five star but unfortunity they are impossible for me to open. I have to use a sharp knife with a narrow point to release the contents”
Helpful Report
Posted 3 years ago
Bonnie
Verified Buyer
“Waterdrop has really helped me start drinking more water every day! I went from drinking literally no water and only diet soda to drinking 1400mL+ every day. I am thankful to have found a great new way to incorporate these products into a healthier lifestyle!”
Helpful Report
Posted 3 years ago
Nicole
Verified Buyer
“I like waterdrop. I think it is a neat concept. While, I haven't fallen in love with all of their flavors, I must say that the flavors are strong and they don't taste too watered down.”
Helpful Report
Posted 3 years ago
Pamela
Verified Buyer
“This is only missing one star because of the porcelain cup. It’s very difficult to work with unless you’re drinking drops in cold water. My sister had to make me a crocheted sleeve to go around the cup because it was far too hot to hold on it’s own. And I’m not even using boiling hot water. I loved the 4+3 deal. That was a surprise and such a wonderful value. The teas are super tasty and strange in a good way. I’m looking forward to seeing new flavors as the year progresses. I’ll for sure be purchasing them!”
Helpful Report
Posted 3 years ago
Joy
Verified Buyer
“The new microtea tumblers are my favorite by far!! I am not so much a fan of the berry tea. I love the mellow mint but I wish it was lemon with mint instead of the apple flavor.”
Helpful Report
Posted 3 years ago
Mariza
Verified Buyer
“It’s a bit hard for my small hands to hold this 34oz when full, but I Love it.”
Helpful Report
Posted 3 years ago
LAURA
Verified Buyer
“Beautiful water bottle. Glass is thick and sturdy. Love the waterdrops. Not a flavor I didn't like and has a very subtle flavor that definitely encourages me to drink more water. Coasters are lovely. Very good quality.”
Helpful Report
Posted 3 years ago
Dafna
Verified Buyer
“Great taste and keeps me drinking water all day.”
Helpful Report
Posted 3 years ago
Bleu
Verified Buyer
“I love the fruit fusion tea - its not too fruty just enough for a refreshing warm up. The tumbler is so cute too - perfect for on the go to keep it warm.”
Helpful Report
Posted 3 years ago
Susan
Verified Buyer
“This a beautiful set and I love the water. It’s very light. My reason for 4 stars is that there’s some difficulty with either the lid or the shape of the bottle neck as it seems I can’t drink it without getting a bit of liquid on my lips, almost spilling a bit. Also, I think this product (the water enhancers) are a bit expensive when you buy the flavors outside a set.”
Helpful Report
Posted 3 years ago
Sandra
Verified Buyer
“It is good but need to use more tablets for the taste”
Helpful Report
Posted 3 years ago
Anne M
Verified Reviewer
“I love this product! Quick delivery and I am now drinking at least 64oz of water a day. That is NOT a sales pitch. I know drinking water is important important for good health. I just couldn't get it done but, I can now!! I would move to Miami and work for this company. Silly but, I feel so proud of myself for staying properly hydrated. Thank you!!!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I didn’t realize I was getting a flamingo bottle I thought it was the one with flowers :( I have enjoyed trying the different water flavors though”
Helpful Report
Posted 3 years ago
waterdrop US is rated 4.7 based on 6,047 reviews
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