waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,945 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“I have been extremely impressed with the products and the customer service. I am with you for life.”

Helpful Report

Posted 3 years ago

“The neck of the flask is small, making putting ice in it is hard and inconvenient. The tablets are not very tasty and for the price are not making drinking water any more appealing. I developed some nausea so I cut back to one packet but it is tasteless. Very expensive psych.”

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Posted 3 years ago

“Good flavors make water drinking enjoyable.”

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Posted 3 years ago

“This was my first order, and I have to say I was pleasantly surprised at the overall quality of everything! I have enjoyed trying the different flavors and finding my favorites and the water bottle is so pretty!”

waterdrop US 5 star review on 9th March 2022

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Posted 3 years ago

“Waterdrop truly helps me meet my hydration goals. I try to drink plain water as much as possible but it becomes boring and later in the day I find it especially difficult to get my full intake in. Waterdrop pushes me over my goals each day and I love the taste!”

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Posted 3 years ago

“I returned last week due to the bottle being way to large to carry and fit in a car cup holder. Patiently waiting on my refund.”

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Posted 3 years ago

“I love my waterdrop bottle and microdrinks and have noticed a significant increase in my consumption of water. I love the design of my water bottle and have been bringing it with me when I run errands which has also increased my water consumption. It is a nice break from sparkling water. Service is also great. Fast shipping and the shopping experience is very enjoyable.”

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Posted 3 years ago

“I am so happy I found Waterdrop! I have always been one to drink water but for me it has helped me reduce the other types of drinks (looking at you colas)!”

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Posted 3 years ago

“I love all of the flavors I have tried. The glass bottles are so beautiful! The free products are very nice and I enjoy earning them. I have not tried the hot tea yet, I will soon.”

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Posted 3 years ago

“I love most of the products and purchase them when within my budget. I do mainly purchase when I can take advantage of deals to stretch my purchase. I have always had great customer service, but normally do not have any issues with the purchases ( except the carafes do not want to arrive unbroken to my house) I have not been a lucky recipient of any surprise rewards or gifts but did get to take part in a survey and waiting for a supposed reward to arrive for that.”

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Posted 3 years ago

“Waterdrop is an amazing company! They treat their customers with such care and love that you feel like you're part of a community. The products are high quality and the drops themselves are delicious. Using the app has changed my hydration habits for the better. I LOVE this company!”

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Posted 3 years ago

“Love Waterdrop! Easy, tasty and just what I need to encourage hydration! Good job!”

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Posted 3 years ago

“Waterdrop company has high-quality items and uses high-quality material, and they continue to deliver high-quality products. They keep with the simple modern theme to their products that can fit with anyone's decor. The company makes drinking water interesting, fun, and a conversation starter. It has helped me drink water more without the additives of over-the-counter powders or concentrated syrups. Their product is small and easy to carry for daily use and without mess.”

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Posted 3 years ago

“I love the 6 pack combo because I never get bored of drinking water. I made it my goal this year to consume more water than ever and this has kept me going! Thank you waterdrop!!!”

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Posted 3 years ago

“I loved the water drops my only complaint is that there was a free gift that was included at the time of the order and I never received it.”

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Posted 3 years ago

“I have been enjoying my Microtea Fruit Fusion! It is especially good on the cold morning that we have been having. And have found that I like mixing Youth with Glow for a very interesting flavor combination.”

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Posted 3 years ago

“Love everything about waterdrop.”

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Posted 3 years ago

“This is one of my favorite flavors!!!”

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Posted 3 years ago

“I absolutely love every waterdrop flavor that I have tried. I got this gorgeous bottle in my recent order. It hasn't left my side since I opened it.”

waterdrop US 5 star review on 8th March 2022

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Posted 3 years ago

“I love all of the bottles! Very high quality!”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,945 reviews