waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,946 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I previously posted a negative review because of some challenges I had getting through to Customer Service. I want to update that to say that they have gone above and beyond and helping me to fix my problem with the filter. They were very kind to actually send an extra set of filters. The water is fabulous and the product is great. Highly recommend it !!!”

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Posted 3 years ago

“So far I like the taste of the two I purchased, Mellow mint & Boost. It’s easy , convenient, very little packaging, and no plastic bottles with this, which means no bottle deposit charge. We are charged that in the state I live in. So, that saves me money! Ty!”

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Posted 3 years ago

“Amazing company and product! I had a small issue that they went above and beyond on with a prompt response. A fantastic response for a new customer.”

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Posted 3 years ago

“I’ve loved everything I have received from waterdrop! The bottles are so pretty and the flavors (even the ones I thought sounded kind of odd) have all been lovely, and I will continue buying all of them!”

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Posted 3 years ago

“I’m shocked by how much I love my purchase! I originally was mainly interested in the pretty water bottle - and it really is pretty - but I’m in love with the drink tablets as well now. Youth is my favorite, but they are all good! My water intake has increased so much and I’m happy to have established a better water habit with the help of Waterdrop. :) is”

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Posted 3 years ago

“I absolutely love this product!!! It is helping me to drink more water and to become healthier in the process.”

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Posted 3 years ago

“I truly have been drinking more water and enjoying it in my waterdrop bottle and flavorings!”

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Posted 3 years ago

“This product is amazing! Not only do it love the drops but drinking out of the glass bottle is so fun and feels special. I already placed my second order. And my husband keeps stealing my drops too!”

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Posted 3 years ago

“I love the waterdrop system. It makes drinking water more fun. I love all the flavors and I bring my bottle everywhere.”

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Posted 3 years ago

“I love the water drops. I think they are a little pricey so they are not something I use every day but, they are a nice change every once in a while to add a little flavor instead of just drinking water.”

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Posted 3 years ago

“I used to not ever have a problem drinking water, I have well water and it is really good, but since discovering waterdrop I look forward to drinking water everyday and I know I drink more than I used too. What is nice about the waterdrop flavors is that they are sugar free and low calorie which is important to me as I am diabetic. And the water bottles are so pretty!!”

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Posted 3 years ago

“I love the products and the drops. Easy and convenient.”

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Posted 3 years ago

“Lousing, Iced Tea flavors”

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Posted 3 years ago

“💖just what I needed to make me drink more water…. All the drops are delicious 👍🏻👍🏻👍🏻👍🏻✨”

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Posted 3 years ago

“I love Waterdrop. I drink so much more water now!!”

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Posted 3 years ago

“All these flavors are favs!”

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Posted 3 years ago

“Waterdrop is my favorite indulgence! I 💜 all of their products.”

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Posted 3 years ago

“I love waterdrop products. All of them. All the drops. Hot. Cold. Water bottles. Tea mugs. Glassware. straws. ALL OF THEM.”

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Posted 3 years ago

“I love my new water bottle!”

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Posted 3 years ago

“It’s ok, did not expect it to be so heavy”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,946 reviews