waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,948 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love the teas, cups, and a few other items. The peach tea and lemon tea are by far my favorite and I have tried almost everything.”

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Posted 1 year ago

“The Koko Pina is wonderful! Water drop has definitely helped me drink more water!”

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Posted 1 year ago

“Excellent!!!”

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Posted 1 year ago

“I can’t live without water drop love tea! Hot or cold!”

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Posted 1 year ago

“Love their products, and they have awesome customer support -- had an issue with an order once, and they were so fast and so accommodating in their response. Great company with great people in it, thank you so much!!”

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Posted 1 year ago

“Ever since the first day I tried Waterdrop, I have been using it every day. Often multiple times a day. I have tasted most of the flavors and figured out which ones I want to keep ordering. I've even taken them with me for travel, which helps immensely with hydration because airplanes are notoriously dehydrating. I appreciate the variety of flavors. I hope the SNOW flavor becomes a regular thing instead of seasonal.”

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Posted 1 year ago

“I drink more water & drink very few sugary drinks because of waterdrop”

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Posted 1 year ago

“Love the products!”

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Posted 1 year ago

“I love these little cubes that you drop in water, and they create a sugar-free tasty beverage. Most are made with stevia, but some are made using sucralose, so watch the ingredients if you are trying to avoid a certain sweetener.”

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Posted 1 year ago

“I have substituted my infinity for coke for this water drop and it’s very close in taste. I will say that you can taste the green coffee extract in it but if you can get past that, it tastes just like a Coca Cola.”

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Posted 1 year ago

“I love these water bottles! I'm handing them out as gifts to my favorite people.”

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Posted 1 year ago

“LOOOOOOOOVE every lil thing you do.”

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Posted 1 year ago

“I was so excited to receive this variety pack since I hadn't tried any of the new flavors yet. They did not disappoint! The flavored teas have a STRONG flavor, so the drop went a long way. My kids love the soda-flavored ones, which is awesome since they don't have the calories or sugar like real soda.”

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Posted 1 year ago

“I enjoy all the new flavors specially the teas!”

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Posted 1 year ago

“The Cola is one of my new favorites! I hope you'll keep it around. I'll be coming back to this and the tea flavors which are also a favorite.”

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Posted 1 year ago

“Omg I love all these new flavors especially the cola, it tastes just like a cola but without the junk. Keep bringing new flavors, love them all.”

waterdrop US 5 star review on 4th December 2023

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Posted 1 year ago

“Vibe and Glow are, unfortunately, the only two Microdrink flavors I can use. I didn't find out until after purchasing an assortment that the others contain ingredients (i.e., goji berries, elderberries, etc) high in arginine--an amino acid that gives me major health problems if I ingest too much. It's a huge bummer, as I love Waterdrop. But, I'm glad I can at least use those two flavors. Vibe is an especial favorite because I love peppermint. It tastes great and also helps me drink more water, so I'm quite happy with it. Thanks!”

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Posted 1 year ago

“I just simply love you guys!”

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Posted 1 year ago

“The only way I can get myself to drink water all day!”

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Posted 1 year ago

“This is hands down one of the best companies I’ve ever been a customer of. The service and care is always top notch and I truly feel valued the very rare times I’ve had any issue whatsoever.”

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,948 reviews