waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,960 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“Best and only way I can drink my water now. Refreshing tastes that never disappoint.”

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Posted 3 years ago

“I love my Waterdrop glass bottle. The design is beautiful and I like to use it everyday coz it has a sleeve that comes with it and easy to carry and put in you purse or in your backpack. I bought another bottle color purple.”

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Posted 3 years ago

“Love all the tasty microdrinks and the beautiful accessories! The microdrinks really help me drink more water! Also love the generous gift with purchase every time the company launches new products.”

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Posted 3 years ago

“Focus is my favorite! It would be nice to have bigger boxes with more water drops”

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Posted 3 years ago

“The order took 6 weeks to ship because they said they ran out of the free bag. I asked them to ship with out and it was still weeks later. I had to email several times. Most emails went with out a response on the first email, but then would respond to the second or fourth. The bag is noted on the invoice, but did not come with the order. I’m really disappointed with the customer service.”

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Posted 3 years ago

“This product has changed my daily routine for the best! I’ve always been an avid water drinker but having this, along with added electrolytes, has now made just a daily habit into a powerhouse habit. If you are hesitant, don’t be. The flavors are such a perfectly subtle - not too strong, not too light. This is truly a well executed product. So happy I found this!”

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Posted 3 years ago

“Love the Glow, Love and Focus the most. Zen and Vive … meh. Great concept and fun to try!”

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Posted 3 years ago

“This absolutely encourages me to drink more water. Taste great.”

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Posted 3 years ago

“Awesome product. I haven't tried the flavors yet but have been using the bottle and gotten so many compliments”

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Posted 3 years ago

“Beautiful bottles and the drinks taste amazing without being too sweet.”

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Posted 3 years ago

“I love the flavors and how easy they are to use”

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Posted 3 years ago

“Waterdrop How is it you find the time to get on Facebook and answer questions or comment? Why don't you get off Facebook and WORK AND GET THE ORDERS SHIPPED THAT HAVE BEEN ORDERED 6 DAYS AGO! IF YOU GOT TIME TO SIT AROUND ON FACEBOOK YOU GOT TIME TO SEND MY ORDER!!!”

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Posted 3 years ago

“Love Waterdrop! And love Vibe! So good!”

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Posted 3 years ago

“I was so glad to see the smaller bottles available. Sometimes I just want a quick drink, and the smaller volume means that one microdrink tablet gives me a stronger flavor. The Orchid design is so vivid and beautiful. This is my second purchase of the Vibe seasonal microdrink. It's a really refreshing flavor and turned out to be a more harmonious blend than I expected from the description. The mint is not obvious, but adds a nice cooling sensation.”

waterdrop US 5 star review on 23rd October 2021

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Posted 3 years ago

“Love it! And great water bottle- fantastic customer service!”

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Posted 3 years ago

“I have to drink a large amount of water daily. This really helps me achieve that goal. and I love that I'm not paying a small fortune, and polluting the environment. I like this product.”

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Posted 3 years ago

“Unable to correct the incorrect address with my order. There is minimal customer service”

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Posted 3 years ago

“The drink cubes LOVE are a bit strange tasting, but diluting it with 30oz of water is working. The bottle I love!”

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Posted 3 years ago

“Really love my bottle thank you”

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Posted 3 years ago

“Love them!”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,960 reviews