waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,960 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“I like the flavor of Flair when I mix it with Focus.”

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Posted 3 years ago

“Love everything that I order have not been disappointed yet. 🥰”

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Posted 3 years ago

“I love these products!”

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Posted 3 years ago

“I love water drop. It has helped me with adding water to my daily routines. My kids love it too and I like that there are vitamins to keep them healthy.”

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Posted 3 years ago

“Not only do I love the light flavor but so do my kids.”

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Posted 3 years ago

“This one is not to overpowering. It gives just a light flavor and a tiny bit of mint.”

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Posted 3 years ago

“OMG so far my favorite one love the water drop love the water bottle it’s absolutely beautiful”

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Posted 3 years ago

“Received shipment with missing 2/3 of the ordered and charged items. Nobody reacted to my request to give me a call or replied to my message. There is no phone no. or a chat option for customer service. The items were poorly packed and shipped in an envelope that was partly ripped but the missing merchandise was never inside, because the envelope could have never hold all the ordered items. It was way too small. Please contact me to either send the missing items or issue a refund. I find it very frustrating to not be able to get in contact with customer service or not to receive a reply...0 stars for that!”

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Posted 3 years ago

“As coasters, these serve the purpose and are alright. I do love the design.”

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Posted 3 years ago

“This is one of my favs!!!”

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Posted 3 years ago

“I have always hated drinking water. But now, With Waterdrop, it's changed my life. I went from 1 glass of water a day to 5 20 ounce bottles of water. Thank you so much for creating this fabulous product.”

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Posted 3 years ago

“Love the water bottle and the droplets are interesting. some of the flavors taste like Flintstone vitamins, but others are really nice, my favorite is Zen”

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Posted 3 years ago

“Love everything about these products”

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Posted 3 years ago

“Not only is the drink refreshing, so is the customer service. I was kept very well informed on the status of my order.”

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Posted 3 years ago

“I received a free cap because my other one broke. No questions asked, just fulfilled my needs. Love this company!”

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Posted 3 years ago

“Adding waterdrop to my water has encouraged me to drink enough water! I am so grateful that we tried it.”

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Posted 3 years ago

“Absolutely love it!!! The flavored cubes encourage me to drink more water. I love that the flavor isn't too strong. I have tried all flavors and love them all. And I love the simplicity of my bottle. It also fits perfectly in my car drink holder.”

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Posted 3 years ago

“I love these! Youth is my favorite, I am drinking a lot more water with these and feeling much healthier and just overall better. I have no interest in other beverages which is great!”

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Posted 3 years ago

“I'm really enjoying my waterdrops. It is helping me to drink more water. I do think my favorites might be FLAIR and GLOW, though. So I likely will re-stock on those, now that GLOW is back in stock.”

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Posted 3 years ago

“Love them all!!”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,960 reviews